Four Points by Sheraton Medellin

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Four Points by Sheraton Medellin

Name: Four Points by Sheraton Medellin
Address: Carrera 43 C 6 Sur-100, Medellin, colombia
Telephone: 353818882077
Rating: 4.3

medellin, colombia

About Four Points by Sheraton Medellin

location

This hotel warmly welcomes guests in Medellin.

facility

The hotel has a lift and features 123 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, a safe and a cash machine. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. Wheelchair-accessible facilities are available. A number of shops, including a supermarket, are great for shopping or just browsing. A garden provides extra space for rest and relaxation in the open air. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage or in the car park (no extra charge). Further services and facilities include a 24-hour security service, medical assistance, 24-hour room service, a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus. Bicycle storage is available to guests. There is a bike hire service as well. The business centre is on hand for guests' business requirements and provides a fax machine.

rooms

Rooms feature a kitchen and a bathroom. Air conditioning ensures comfortable temperatures. The rooms have a queen-size bed and a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Guests will also find a refrigerator included among the standard features. An ironing set is provided for guests' convenience. A telephone, a TV and WiFi (no extra charge) are provided as well. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. Wheelchair-friendly rooms with wheelchair-accessible bathrooms are also available. The hotel has family rooms and non-smoking rooms.

sport

The indoor and outdoor pools are ideal for exercise as well as relaxation. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. The hot tub in the pool area promises pure relaxation. For those who wish to stay active while on holiday, the hotel offers cycling/mountain biking. Sport and leisure facilities at the hotel include a gym and aerobics. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, a hammam, a beauty salon, massage treatments and a solarium.

meals

Dining facilities include a restaurant, a café and a bar. A generous breakfast buffet guarantees a great start to the day. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.

Amenities at Four Points by Sheraton Medellin

Facilities (14)

Air conditioningLobby24-hour receptionShopsConference RoomRoom ServiceLaundry ServiceElevator/ LiftIroning servicesLaundryNewspaperParkingSmoking roomsWifi

Beauty and Spa (4)

MassageSalonSpaSteam and Sauna

Building Information (1)

Garden (m²)

Business Center and Conferences (1)

Business Center

Common Area (1)

Sun Deck

General Services (5)

ConciergeDoctor on callLuggage storageMultilingual StaffWheelchair

Hygiene (5)

Contactless check-in/-outProtective equipment for employeesProtective equipment for guestsGym/ Fitness centreFirst-aid services

Meals (6)

Breakfast BuffetBreakfast ServedContinental BreakfastBarCafeRestaurant

Object Information (1)

Fax

Room Facilities (8)

ShowerBathtubHairdryerMinibarTVClosetRoom serviceToiletries

Security (2)

Fire extinguishersSecurity Guard

Sport/Entertainment (6)

Outdoor Pool(s)Swimming PoolSaunaGymTanning Studio/SolariumEvents

Transfers (1)

Shuttle Service

Location

Medellin, Colombia

Carrera 43 C 6 Sur-100

Nearest airport32km

What's nearby

Nearest airport32km

Check-in from 3:00 PM · Check-out by 1:00 PM

Medellin, Colombia

Carrera 43 C 6 Sur-100

Nearest airport32km

What's nearby

Nearest airport32km

Check-in from 3:00 PM · Check-out by 1:00 PM

User Rating & Reviews

4.3

Very Good

983 reviews

Value
Rooms
Cleanliness
Service

Excellent508
Very Good301
Average116
Poor39
Terrible19

Recent Reviews: 983

User: J3440RKfredm
Trip type: Couples
Hotel Really Needs Renovation and Hot Water!
28 May 2026
Check in took forever as only one clerk was working. Only four people in front of me; however, took about 30 minutes from arrival to check in. The room was large; however, quite dated and worn out. The AC hardly worked. The water never became hot in the shower, most likely due to the aging infrastructure at the hotel. The breakfast buffet is quite ample and the servers very friendly. Also, the roo… Check in took forever as only one clerk was working. Only four people in front of me; however, took about 30 minutes from arrival to check in. The room was large; however, quite dated and worn out. The AC hardly worked. The water never became hot in the shower…
User: georgebE5924WT
Trip type: Business
Very Poor Service by the Front Desk Employee.
02 May 2026
Very Poor Service...I check in around 2:00 pm. Not sure what was the name of the employee, but he tried to out smart me. He indicated because I am a platinum member he will upgrade me from a double bed to king size bed, when I booked it on line these two rooms where the same price...He must a thought I was stupid. Every time i called for service he never picked up the phone. Even though my profile… Very Poor Service...I check in around 2:00 pm. Not sure what was the name of the employee, but he tried to out smart me. He indicated because I am a platinum member he will upgrade me from a double bed to king size bed, when I booked it on line these two rooms…
User: J Aleita D
Trip type: Couples
A taxi driver and tour guide both recommended this hotel, saying we made a good choice
12 Dec 2025
Four Points by Sheraton Medellin is a beautiful property, in an upscale area of Medellin, spotlessly clean, with thoughtful, helpful staff. A special “shout out” to the bellman who helped us navigate a difficult situation with a taxi driver.”)Our room commanded an unbelievable view of the city, but, being a little afraid of heights, I did consider requesting a lower floor! Instead, after a few gla… Four Points by Sheraton Medellin is a beautiful property, in an upscale area of Medellin, spotlessly clean, with thoughtful, helpful staff. A special “shout out” to the bellman who helped us navigate a difficult situation with a taxi driver.”)Our room commande…
User: elwalton
Trip type: Couples
Wonderful Experience in Medellin!!
07 Dec 2025
We are really enjoying our stay at Four Points Medellin, thanks to Clara, Eliana, and Paola! All three went above and beyond to ensure we would be very happy guests, even before arrival! And the breakfast buffet has many delicious choices. The hotel is connected to an upscale mall with great restaurants making it very convenient for us. And the area around the hotel is walkable and scenic. All in… We are really enjoying our stay at Four Points Medellin, thanks to Clara, Eliana, and Paola! All three went above and beyond to ensure we would be very happy guests, even before arrival! And the breakfast buffet has many delicious choices. The hotel is connect…
User: Christian W
Trip type: Business
Nice Hotel
10 Oct 2025
American visiting Medellín. Great staff, beautiful hotel. Very close to everything. Walking distance. Diego was a great help. Highly recommend. Rafael Herrera, at Four Points by Sheraton Medellin, responded to this review Dear Guest. Thank you for rating our service. We're pleased to know we met your expectations and that Diego, our employee provided you with a positive experience. Rafael G.… American visiting Medellín. Great staff, beautiful hotel. Very close to everything. Walking distance. Diego was a great help. Highly recommend. Rafael Herrera, at Four Points by Sheraton Medellin, responded to this review Dear Guest. Thank you for rating…

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