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Estelar Square

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Estelar Square

locationMedellin, Medellin

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About Estelar SquareAbout Estelar Square

Location

This hotel welcomes guests in Medellin.

Facility

The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service and a safe. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel has wheelchair-accessible facilities and a lift. Parking facilities available to guests include a garage and a car park. Other services include a 24-hour security service, a transfer service, room service, an alarm call service, a laundry service, a coin-operated laundry and a hotel shuttle bus. To assist guests with their business and communication needs, the business centre offers a fax machine.

Rooms

Rooms have a double bed, a queen-size bed or a king-size bed. Extra beds can be requested. A safe and a desk are also available. An ironing set is provided for guests' convenience. A telephone, a television with satellite/cable channels, a radio and WiFi (no extra charge) are provided as well. Bathrooms are equipped with a shower and a hairdryer. For extra comfort in the bathrooms, guests are offered cosmetic products. Wheelchair-friendly rooms with wheelchair-accessible bathrooms are also available. The hotel has non-smoking rooms.

Sport

The outdoor pool complex is ideal for exercise and relaxation. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. A variety of refreshing drinks await guests at the pool bar. There are many ways to relax or stay active at the hotel, including golf, a gym, a spa, a sauna and a solarium. Copyright GIATA 2004 - 2024. Multilingual, powered by www.giata.com for client no. 127371

Meals

The dining area includes a restaurant and a bar. A delicious breakfast provides energy for the rest of the day.

Amenities at Estelar Square Amenities at Estelar Square

  • Facilities

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      Air conditioning

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      Bar(s)

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      Car Park

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      Conference Room

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      Garage

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Pets

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      Restaurant(s)

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      Room Service

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Housekeeping only upon request

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      Hygiene training for staff

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      Mandatory mask-wearing

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Sport/Entertainment

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      Golf

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      Gym

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      Number of Pools

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      Outdoor Pool(s)

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      Parasols

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      Sauna

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      Sun loungers

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      Sun terrace

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      Tanning Studio/Solarium

LocationLocation

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User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

211

Very Good

54

Average

20

Poor

3

Terrible

17

Recent Reviews: 305

  • User:mepb49

    Trip type: Couples

    Don’t go for food

    rating19 Feb 2025

    Located in the Aquacatala district southeastern part ok the city. Staff - ok. A distance from Bolivar square, contemporary art museum and Comuna 13. Rooms spare, little hot water. Breakfast is pretty bad. Dinner below average. Service slow. Estelar Medellin, Owner at Estelar Square, responded to this review Dear guest, Thank you for your feedback regarding your recent stay with us. We value your insights and apologize for the aspects of your experience that did not meet your expectations. We are sorry to hear that you found the room conditions lacking, especially with regards to hot water. Additionally, we regret that our breakfast and dinner offerings did not meet your expectations, and that you experienced slow service. Your comments regarding our staff are noted, and we appreciate your understanding. We are committed to improving our services and facilities based on your valuable feedback. Thank you for bringing these issues to our attention. We hope to have the opportunity to welcome you back and provide a more satisfactory experience in the future.

  • User:80juliana

    Trip type: Friends getaway

    A good option

    rating29 Jul 2024

    Nice hotel, good location, friendly staff, rooms are nice abd comfortable maybe better options for same price. Food is expensive. Biggest pain is you can’t charge food to the room. You always have to carry your credit card and pay as you consume. Estelar Medellin, Owner at Estelar Square, responded to this review Dear guest,Thank you for taking the time to share your experience with us. We are happy to know that the location and service met your expectations. We value your observations, which allow us to take corrective actions to guarantee an excellent experience for our guests. We welcome your comments as an opportunity for improvement.We hope to have the pleasure of serving you again.Cordially,General manager

  • User:Lance E

    Trip type: Friends getaway

    DO NOT STAY AT THIS HOTEL. IT IS NOT SAFE FOR AMERICANS!

    rating13 May 2024

    I strongly advise against staying at this hotel. Despite visiting Medellin numerous times without incident, my experience at this establishment was utterly horrifying. While sitting in front of the hotel, the police approached me, claiming to smell marijuana and attributing something on the ground to me that wasn't mine. They threatened to take me to prison unless I handed over all my money. They then proceeded to rob me of 1,600,000 COP directly from my bag, leaving me helpless and terrified. Disturbingly, no one from the hotel intervened or offered assistance. This place is not safe—avoid it at all costs. Estelar Medellin, Owner at Estelar Square, responded to this review Dear guest,Thank you for visiting us and rating our services. We apologize for any inconvenience caused during your stay. Regarding your comment, the respective investigation was carried out and in the cameras it is not possible to appreciate what happened with the police, as you report. It is important to note that this did not happen inside the hotel, it happened outside. We are sorry for your bad experience in the city, however, it is something that we as a hotel cannot control. which is why we recommended you report the situation to the nearest police station, however you flatly refused to do so.We reiterate our apologies and commitment to serve you again.Cordially,Carlos QuesadaGeneral manager

  • User:Carlos David O

    Trip type: Couples

    Excellent, Amazing Hotel, Great Location

    rating13 Nov 2023

    Amazing Hotel, Great Service, Outstanding Location’s , Panoramic View from Rooms, Excellent Staff, Breakfast delicious you feel like home. Internet is free. Highly Recommended, Bedroom is comfortable with HD TV Estelar Medellin, Owner at Estelar Square, responded to this review Mr. Carlos David, We appreciate the time taken to express your experience about the service, your observations are a source of motivation for all staff and to ensure compliance with all activities that can make our guests' stay an experience that excedes expectations.We hope to have the opportunity to serve you again soon and demonstrate our 100% Colombian hospitality.Cordially,Olga Luz Sampedro S.Gerente General

  • User:ddupshaw

    Trip type: Solo travel

    Great location and nice facilities

    rating05 Oct 2023

    I enjoyed my stay here and I think the location was perfect. It’s on a less touristy street, so there are no crowds and no people on the streets soliciting passersby, which is the case in most of the touristy and busy areas in Medellin. There’s easy and quick access to the Santafe Mall and to some of the more popular areas in Poblado. Estelar Medellin, Owner at Estelar Square, responded to this review Dear Guest, We want to thank you for choosing to stay with us and for taking the time to review us. Your opinion is very important to us. We are glad to know that he enjoyed our services. We strive every day to provide an exceptional experience to our guests and your positive comments motivate us to continue improving.We reiterate our commitment to serve you again. Cordially, Arvey BenavidesGeneral Manager

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