Zione Luxury Hotel Cartagena

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81+ photos

Zione Luxury Hotel Cartagena

Name: Zione Luxury Hotel Cartagena
Address: Calle 5 # 3 - 14 - Bocagrande, Cartagena, colombia
Telephone: 353818882077
Rating: 3.2

cartagena, colombia

About Zione Luxury Hotel Cartagena

location

This hotel welcomes guests in Cartagena.

facility

The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service and a safe. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel has wheelchair-accessible facilities and a lift. A garden provides extra space for rest and relaxation in the open air. Additional facilities include a TV room. Parking spaces are available to guests travelling by car. Other services include a 24-hour security service, medical assistance, a transfer service, room service, a laundry service, a coin-operated laundry and a hotel shuttle bus. To assist guests with their business and communication needs, the business centre offers a fax machine.

rooms

Many units feature a sea view, which creates a particularly lovely ambience. The rooms have a double bed and a sofa bed. Extra beds can be requested. A telephone and WiFi (no extra charge) provide all the essentials for a comfortable holiday. Bathrooms are equipped with a shower. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.

sport

The outdoor pool complex includes a children's swimming area and is ideal for working out or just relaxing. Guests can treat themselves to refreshing drinks at the poolside snack bar and a relaxing soak in the hot tub. Comfortable sun loungers are available on the terrace. Active guests can enjoy golf. After an eventful day, guests can work out and recharge in the gym. Various wellness options are available at the hotel, including a spa, a sauna, a hammam, massage treatments and a solarium.

meals

Various dining options are available, including a restaurant, a café and a bar. Breakfast and lunch offer culinary delights every day. The menu also offers diet meals and children's meals. The hotel also offers special catering options.

Amenities at Zione Luxury Hotel Cartagena

Facilities (8)

Lobby24-hour receptionRoom ServiceLaundry ServicePetsLaundryParkingWifi

Building Information (1)

Garden (m²)

Distances (1)

Beach

General Services (1)

Luggage storage

Hygiene (1)

Contactless check-in/-out

Meals (5)

Breakfast BuffetBreakfast ServedContinental BreakfastBarRestaurant

Room Facilities (1)

Room service

Security (1)

Fire extinguishers

Sport/Entertainment (1)

Sauna

Transfers (1)

Airport Transfers

Location

Cartagena, Colombia

Calle 5 # 3 - 14 - Bocagrande

Check-in from 3:00 PM · Check-out by 12:00 PM

Cartagena, Colombia

Calle 5 # 3 - 14 - Bocagrande

Check-in from 3:00 PM · Check-out by 12:00 PM

User Rating & Reviews

3.2

Average

81 reviews

Value
Rooms
Cleanliness
Service

Excellent33
Very Good6
Average14
Poor3
Terrible25

Recent Reviews: 81

User: Carlos M
Trip type: Couples
The ultimate romantic getaway in Cartagena
19 Jan 2026
Zi One Cartagena is a truly special place for couples. We were amazed by the spectacular room decoration they prepared for us—it made our stay feel so romantic. The breakfast is sensational, with a great variety and flavor. On top of that, the staff's attention and the views are simply great. We will definitely be coming back many times! ZIONE LUXURY CARTAGENA ZIONE LUXURY CARTAGENA , General M… Zi One Cartagena is a truly special place for couples. We were amazed by the spectacular room decoration they prepared for us—it made our stay feel so romantic. The breakfast is sensational, with a great variety and flavor. On top of that, the staff's attentio…
User: Juanpvasquez97
Trip type: Couples
Would Definitely Stay Again
16 Jan 2026
I stayed at Zi One Luxury in September and had a great experience. Everything was excellent—from the comfort of the rooms to the quality of the service. The hotel is well maintained, with beautiful spaces and a very welcoming atmosphere. The staff was attentive and professional, making the stay smooth and enjoyable. I would definitely recommend it and would happily stay here again. ZIONE LUXURY… I stayed at Zi One Luxury in September and had a great experience. Everything was excellent—from the comfort of the rooms to the quality of the service. The hotel is well maintained, with beautiful spaces and a very welcoming atmosphere. The staff was attentiv…
User: Chloe M
Trip type: Couples
Book at ZiOne
27 Jul 2025
Staff are so helpful, kind, and attentive. The suite was amazing and the views were too. Loved the room so much. Special shoutout to Martin who made our stay so special. ZIONE LUXURY CARTAGENA ZIONE LUXURY CARTAGENA , General Manager at Zione Luxury Hotel Cartagena, responded to this review Thank you so much for such a lovely message. It truly makes us happy to know that you felt so well take… Staff are so helpful, kind, and attentive. The suite was amazing and the views were too. Loved the room so much. Special shoutout to Martin who made our stay so special. ZIONE LUXURY CARTAGENA ZIONE LUXURY CARTAGENA , General Manager at Zione Luxury Hotel C…
User: Culture12237077482
Trip type: Couples
Be careful on check out
06 Oct 2024
Just got back for the lovely Cartagena. We had such an amazing time and our hotel and staff was amazing untill we came to check out on our last day. After being moved room 4 times and the staff being so friendly we thought how great it had been. On the last day , the arrogant man at the reception desk accuseed us of taking 2 towels. After explaning that the cleaner had exchanged them for pool towe… Just got back for the lovely Cartagena. We had such an amazing time and our hotel and staff was amazing untill we came to check out on our last day. After being moved room 4 times and the staff being so friendly we thought how great it had been. On the last da…
User: jeshkat
Trip type: Solo travel
Rude front desk, no hot water, gross food
21 Jan 2023
DO NOT BOOK THIS HOTEL. There is no hot water, the man working the front desk is incredibly rude; will not even speak to you or acknowledge you when you’re standing directly in front of him. The breakfast is disgusting. How are linens etc being properly cleaned if this property has no hot water? They aren’t. There are much better hotels where the staff care about you in Cartagena. Extremely poor e… DO NOT BOOK THIS HOTEL. There is no hot water, the man working the front desk is incredibly rude; will not even speak to you or acknowledge you when you’re standing directly in front of him. The breakfast is disgusting. How are linens etc being properly cleane…

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