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With a recent renovation the hotel has a privileged location within the main hotel zone of the city and is only a few minutes from the Castillo de San Felipe, Las Islas del Rosario, the squares in the historic centre, the vaults and the famous museum of modern art.
5 apartments, 10 single rooms and 96 double rooms are available to guests in a 24-storey main building and a 15-storey auxiliary building. Multilingual staff at the reception are happy to assist guests at the reception desk round the clock. Check-in and check-out are available 24 hours a day. Amenities available at the hotel include a cloakroom, baggage storage service, safe and currency exchange service. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has wheelchair-accessible facilities and a lift. There are a number of shops as well. Guests arriving by car can park their vehicles in the garage or in the car park. Further services include a 24-hour security service, medical assistance, room service, a laundry service, a coin-operated laundry and a hotel shuttle bus. To assist guests with their business and communication needs, the business centre offers a fax machine.
Air conditioning ensures that rooms maintain comfortable temperatures. Most units have a sea view. Rooms have a double bed, a queen-size bed or a king-size bed. Extra beds can be requested. A safe and a minibar are also available. Guests will also find a mini fridge included among the standard features. A direct dial telephone, a television with satellite/cable channels, a radio, a stereo system and WiFi (no extra charge) provide all the essentials for a comfortable holiday. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. Wheelchair-friendly rooms guarantee guests with limited mobility a carefree stay. The hotel has family rooms and non-smoking rooms.
The pool complex, which includes 2 outdoor and indoor pools, is ideal for exercise and active relaxation. Little swimmers can splash around in the children's swimming area. Parasols on the terrace are also available. There is a poolside snack bar as well. There are many ways to relax or stay active at the hotel, including golf and massage treatments. Children are well looked after in the kids' club. Copyright GIATA 2004 - 2026. Multilingual, powered by www.giata.com for client no. 127371
Various dining options are available, including a restaurant, a dining room, a breakfast room, a café and a bar. Catering options include bed and breakfast, half board, full board and all-inclusive. A continental breakfast buffet guarantees a great start to the day. At lunch and dinner, guests can choose between a buffet, à la carte and a set menu. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.
The hotel accepts the following credit cards: American Express and VISA.
Facilities
Air conditioning
24-hour reception
24-hour check-in
Hotel Safe
Currency Exchange
Cloakroom
Lifts
Café
Shops
Bar(s)
Restaurant(s)
Conference Room
Internet access
WLAN access
Room Service
Laundry Service
Medical Assistance
Car Park
Garage
Kids Club
Laundry Facilities
Pets
Wifi
Beach
Sandy Beach
Beauty and Spa
Massage
Building Information
Year of renovation
Number of Floors - Main building
Number of Floors - Annexe
Number of Rooms (total)
Number of Single Rooms
Number of Double Rooms
Number of Apartments
Category
Category (Official)
Category (Recommended)
Hotel Type
City Hotel
Conference Hotel
Family-friendly Hotel
Business Hotel
Hygiene
Protective hygiene screens
Social distancing regulations
Enhanced cleaning programme
Contactless payment
Contactless check-in/-out
Protective masks for guests
Hand sanitiser
Medical teleconsultation
Housekeeping only upon request
Sanitiser dispenser
Hygiene training for staff
Health checks on staff
Use of commercially available disinfectants
Protective equipment for employees
Packaged meals
No high-touch furnishings in public areas
No high-touch furnishings
Time interval between room bookings
Protective equipment for guests
Meals
Half Board
Full Board
Breakfast Buffet
Lunch Buffet
à la carte Lunch
Set menu lunch
Evening Buffet
à la carte Dinner
Set menu dinner
All inclusive
Drinks Included
Special Diet
Special Offers
Continental Breakfast
Object Information
Telephone Hotel
Payment
American Express
VISA
Room Facilities
Bathroom
Shower
Bathtub
Hairdryer
Direct dial telephone
Satellite/cable TV
Radio
Stereo
Internet access
Minibar
King-size Bed
Air conditioning (centrally regulated)
Safe
TV
Double Bed
Air conditioning (individually regulated)
Wheelchair access
Sport/Entertainment
Outdoor Pool(s)
Swimming Pool
Children's Pool
Pool bar
Parasols
Golf
Number of Pools

Beach
5 m
Centre
4 km
Excellent
251
Very Good
296
Average
191
Poor
79
Terrible
60
Recent Reviews: 877
User:Isabella L
Trip type: Family
Amazing! Not one complaint
26 Jun 2026
User:Adham E
Trip type: Couples
I would go somewhere else, bad management
26 Jun 2026
User:ManuelP1339
Trip type: Family
Do yourself a favor. Don't estay here.
26 Jun 2026
User:Guissel T
Trip type: Couples
The Worst hotel experience. Do not stay here !
26 Jun 2026
User:audreya335
Trip type: Couples
Great hotel lovely staff
26 Jun 2026