Hotel Las Islas

Name: Hotel Las Islas
Address: Antakya-İskenderun Karayolu Üzeri 20. km Serinyol 121. Jandarma Er Eğitim Alayı Karşısı Antakya; 31000; Uzunaliç, Antakya-İskenderun Karayolu Üzeri 20. km Serinyol 121. Jandarma Er Eğitim Alayı Karşısı Antakya, Cartagena, colombia
Telephone: +44-204-505-9777
Rating: 4.1

Isla Baru, Cartagena

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About Hotel Las Islas

Location

Located in Baru Island, this hotel has the perfect ambience for those in need of an adults-only holiday.

Facility

The friendly staff at the reception desk are happy to answer any questions. A baggage storage service, safe, currency exchange service and cash machine are available. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel offers various facilities for guests with disabilities. A lift and wheelchair-accessible facilities are available. Everyday necessities can be purchased at the supermarket. Guests in search of the perfect souvenir are sure to find it in the gift shop. A garden provides extra space for rest and relaxation in the open air. Additional facilities include a library. Guests arriving by car can park their vehicles in the car park for no extra charge. Further services and facilities include a 24-hour security service, a babysitting service, medical assistance, a transfer service, 24-hour room service, a laundry service, a coin-operated laundry and a hotel shuttle bus. Active guests who wish to explore the surrounding area by bike will appreciate the bicycle hire service. Bicycle storage is also available. A fax machine is available for guests' business needs.

Rooms

Rooms feature a living room and a bathroom. Air conditioning ensures comfortable temperatures. Guests can enjoy the sea view from a balcony or terrace. The rooms have a king-size bed and a sofa bed. Extra beds can be requested. A safe and a minibar are also available. Guests will also find a tea/coffee station included among the standard features. A telephone, a TV and WiFi are provided as well. A hairdryer and bathrobes are provided in the bathrooms, which include a shower and a whirlpool bath. Wheelchair-friendly rooms with wheelchair-accessible bathrooms are also available. Family rooms are available for parents with children.

Sport

The indoor and outdoor pools are ideal for exercise as well as relaxation. Guests can treat themselves to refreshing drinks at the poolside snack bar and a relaxing soak in the hot tub. Comfortable sun loungers are available on the terrace. For guests who wish to keep active, cycling/mountain biking and fishing are available. With banana boat rides, canoeing, snorkelling and diving available, fans of water sports will have plenty to choose from. Sport and leisure facilities at the hotel include a gym, yoga and aerobics. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, a hammam, massage treatments, thalassotherapy treatments and a solarium. Copyright GIATA 2004 - 2024. Multilingual, powered by www.giata.com for client no. 127371

Meals

Dining facilities include a restaurant, a café and a bar. A generous breakfast buffet guarantees a great start to the day. Special meals, including diet meals, are also available. The hotel also offers special catering options.

Amenities at Hotel Las Islas

Facilities
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  Air conditioning
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  Bar(s)
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  Bicycle Cellar
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  Bicycle Hire
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  Café
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  Car Park
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  Conference Room
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  Currency Exchange
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  Disability-friendly
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  Hotel Safe
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  Laundry Facilities
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  Laundry Service
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  Lifts
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  Medical Assistance
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  Pets
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  Restaurant(s)
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  Room Service
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  Small supermarket
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  Wifi
Hygiene
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  Contactless payment
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  Contactless room service
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  Enhanced cleaning programme
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  Hand sanitiser
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  Health checks on staff
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  Hygiene training for staff
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  Mandatory mask-wearing
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  Medical teleconsultation
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  Packaged meals
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  Protective equipment for employees
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  Protective equipment for guests
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  Protective hygiene screens
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  Protective masks for guests
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  Sanitiser dispenser
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  Social distancing regulations
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  Time interval between room bookings
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  Use of commercially available disinfectants
Meals
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  Breakfast Buffet
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  Special Diet
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  Special Offers
Sport/Entertainment
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  Aerobics
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  Banana Boat
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  Canoe
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  Cycling/Mountain Biking
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  Diving
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  Gym
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  Indoor Pool
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  Jacuzzi
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  Massage
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  Number of Pools
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  Outdoor Pool(s)
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  Sauna
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  Steam bath
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  Sun loungers
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  Sun terrace
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  Tanning Studio/Solarium

Location

User Rating & Reviews

Value
Rooms
Cleanliness
Service

Excellent

227

Very Good

Average

Poor

Terrible

Recent Reviews: 387

User:Yur A
Trip type: Couples
Worst experience ever
07 Apr 2026
Worst experience ever. This place is advertised as paradise, but the reality is very different.A local taxi driver warned us that the resort is located in one of the most dangerous areas of Barú. Guests should also be extremely careful with billing. We were charged for minibar items we never used and a private island fee we never stayed at.Food is very expensive and mediocre, but since the resort is isolated and Wi-Fi is limited, guests have no alternatives and are forced to rely on them.The rooms were dirty, full of mosquitoes and insects, and housekeeping was insufficient given the high prices. Raccoons touch the fruit displayed at the hotel entrance, with no warning signs. There are also no signs warning about jellyfish or stingrays in the water.I was badly stung by a jellyfish. Management downplayed the situation, and I was incorrectly treated for over an hour before finally being taken to the nurse, who explained that immediate cleaning was necessary. We no longer felt safe and wanted to leave, but no refund was possible for the next 2 nights since we wanted to leave that day. Overall, this resort is overpriced, poorly managed, unsafe, and misleadingly advertised. I would not recommend it. Do yourself a favor and go to Sofitel Barú, that place is heaven and cheaper! Guest Service, Guest Services / Front Office at Hotel Las Islas, responded to this review Dear Yur A,Thank you for taking the time to share your feedback. We are truly sorry to read about your experience and sincerely regret that your stay did not meet your expectations.Please allow us to clarify that the safety and wellbeing of our guests is our highest priority. Our resort operates under strict security protocols, and we continuously work to ensure a safe and comfortable environment. Regarding your concerns about billing, cleanliness, and food quality, these are certainly not representative of our usual standards, and we take your comments very seriously. We will be reviewing these matters internally with our team to ensure immediate improvements where necessary.We are especially concerned to hear about the incident you experienced in the water. While natural marine conditions are part of the environment, we regret that you felt unsupported during this situation. Your feedback has been shared with our management and medical response team to reinforce our procedures and response times.We also regret that your departure experience did not meet your expectations. Our policies are always communicated in advance; however, we understand how situations like this can be frustrating, and we will take your comments into consideration as we continue to evaluate our processes.We truly value your feedback, as it helps us improve, and we regret not having had the opportunity to address your concerns during your stay.Kind regards,Guest Service team
User:Pranav A
Trip type: Friends getaway
Great Stay soured by Poor Billing & Zero Response from Management
25 Mar 2026
Beautiful property and on-site staff were all excellent. Unfortunately, my experience has been soured by a billing error made at checkout that has gone unresolved. Despite multiple follow-up emails, management has not responded. It's frustrating that what was otherwise a great trip is ending on this note. Would hesitate to return until the post-stay customer service issue is addressed Guest S, at Hotel Las Islas, responded to this review Dear Guest,Thank you for sharing your feedback with us. We are truly pleased to know that you enjoyed our property and the service provided by our on-site team.However, we sincerely regret the inconvenience caused by the billing issue at checkout and the lack of timely follow-up. Please accept our apologies, as this does not reflect the level of service we strive to provide.We would greatly appreciate the opportunity to review your case in detail and ensure a prompt resolution. Kindly allow us to follow up on this matter with priority.Thank you for your patience and understanding. We hope to restore your confidence in us.Warm regards,Hotel Las Islas.
User:H9823XVleee
Trip type: Friends getaway
Unacceptable stay. No service received
24 Mar 2026
We stayed at this resort with expectations of the highest level of service possible. Because we booked the Sea Level Bungalow with private pool.. One of the most expensive accommodations there. What we received was far from high level service. We were welcomed to the resort by a gentleman that stated we will be serving us for the entirety of our stay. We had a spill in the room and called for someone to come clean it. We also asked for 2 towels. No one came for over an hour to fulfill our requests. That is totally unacceptable. Once we returned to the accommodation from being out we called for room service. No one came to take our order. I had to walk to the restaurant to get someone to come take our order. We were told that we would have a dedicated attendant our entire stay and that was not the case at all. We were not brought any water when we asked. We were told just ask and they would bring us more. We requested some ice the next morning due to my guest hitting her toe on the chair in the room we didn’t not get any ice. The ice maker in the room was broke. No one came or called to check on us our entire stay. We were planning to stay another night but with all the issues we decided not to. This was an awful experience. We received absolutely no service during our stay. Due to the fact the service was not up to the expectations. We stayed in the Sea Level Bungalow with private pool. one of the most expensive accommodations there and we received absolutely no service. Very disappointed… Guest Service, Atención al huésped/Recepción at Hotel Las Islas, responded to this review Thank you for your feedback.We sincerely apologize for the service shortcomings and delays you experienced during your stay. This does not reflect our standards, and your comments have been shared with the team for immediate improvement.We truly regret the inconvenience caused and the impact on your experience.Kind regards,Hotel Las Islas.
User:tabrown2016
Trip type: Couples
Relaxing at Hotel Las Islas
22 Mar 2026
We stayed in a bungalow by the water for 5 nights. The bungalow was clean, comfortable, and well equipped. The cleaning staff sometimes removed towels and bathroom items and did not replace them. We called and requested replacements several times, getting occasional replacements. The outdoor area exclusively for our bungalow was incredible, several places to sit, a private pool (which was not maintained by the property, so we didn't use it), beachfront that was shared with one other bungalow, which was pretty narrow. We went snorkeling one morning, which was excellent. We were disappointed that the property had only one restaurant for lunch and one for dinner. The dinners were very good, the lunches were okay. Staff was all very friendly and helpful. The resort is large and we enjoyed the complimentary bicycles and and walking around the property. We recommend this property for a few nights, 5 nights is too long, in our opinion. Guest Service, Atención al huésped/Recepción at Hotel Las Islas, responded to this review Dear Guest,Thank you very much for taking the time to share your detailed feedback. We are pleased to know that you enjoyed the comfort of your bungalow, the outdoor areas, snorkeling experience, and the friendliness of our team.At the same time, we sincerely apologize for the inconsistencies you experienced with housekeeping, the maintenance of the private pool, and the replacement of amenities. Please rest assured that your comments have been shared with the relevant teams to ensure these situations are addressed promptly and do not recur.We also appreciate your observations regarding our dining options, as they are very valuable for our continuous improvement.Thank you once again for your recommendation, and we hope to have the opportunity to welcome you back for an even better experience in the future.Kind regards,Hotel Las Islas.
User:868vickyd
Trip type: Couples
Beautiful accommodation but lacks atmosphere
07 Feb 2026
We were unlucky as booked 5 nights here after after 2 weeks of travelling and sightseeing, but we hit a storm so only had 2 nice days. There were no facilities for bad weather. Lunch restaurant on beach had little shelter. Restaurant food was great but no atmosphere. Top bar shut about 9.30, we were the only 2 couples there and felt they wanted to get rid of us. I know its a tranquil place but literally nothing to do of an evening or if weather bad.