Hotel Casa San Agustin

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51+ photos

Hotel Casa San Agustin

Name: Hotel Casa San Agustin
Address: Centro Calle de la Universidad No.36-44, Cartagena, colombia
Telephone: 353818882077
Rating: 4.9

cartagena, colombia

About Hotel Casa San Agustin

location

This hotel is located right in the heart of Cartagena.

facility

The hotel has a lift and features 30 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, a safe and a currency exchange service. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. A garden provides extra space for rest and relaxation in the open air. Additional amenities include a TV room and a library. Guests arriving by car can park their vehicles in the car park. Other services include a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, 24-hour room service, a laundry service, a coin-operated laundry and a hotel shuttle bus. Active guests can make use of the bicycle hire service to explore the surrounding area. Complimentary newspapers are available.

rooms

Air conditioning and a fan ensure that rooms maintain comfortable temperatures. Most of rooms include a balcony or terrace as a standard feature. The rooms have a double bed and a sofa bed. Separate bedrooms are available. Extra beds can be requested. A safe, a minibar and a desk are also available. Guests will also find a mini fridge included among the standard features. An ironing set is provided for guests' convenience. A telephone, satellite television, a radio, a CD player, a DVD player and WiFi (no extra charge) are provided as well. Guests can take advantage of the nightly turndown service. Slippers are included. Bathrooms are equipped with a shower, a bathtub and a whirlpool bath. A hairdryer and bathrobes are available for daily use. For extra comfort in the bathrooms, guests are offered cosmetic products. The hotel has family rooms and non-smoking rooms.

sport

The pleasantly heated water of the indoor and outdoor pools guarantees comfortable swimming. Refreshing drinks at the pool bar and a relaxing soak in the hot tub offer the perfect way to unwind. Comfortable sun loungers are available on the terrace. For those who wish to stay active while on holiday, the hotel offers tennis. Water sports enthusiasts are offered diving. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, a hammam, massage treatments and a solarium. Children are well looked after in the kids' club.

meals

The dining area includes a restaurant and a bar. A delicious breakfast provides energy for the rest of the day. Special meals, including diet meals, are also available. The hotel also offers special catering options.

Amenities at Hotel Casa San Agustin

Facilities (14)

Air conditioningLobby24-hour receptionConference RoomRoom ServiceLaundry ServiceBicycle HirePetsElevator/ LiftIroning servicesLaundryNewspaperSmoking roomsWifi

Beauty and Spa (3)

MassageSpaSteam and Sauna

Building Information (1)

Garden (m²)

Common Area (3)

LibraryOutdoor FurnitureSun Deck

Distances (1)

Beach

Family and Kids (1)

Childcare service

General Services (6)

ConciergeDoctor on callLuggage storageMultilingual StaffPool/ Beach towelsWake-up Call / Service

Hotel Type (1)

Family-friendly Hotel

Hygiene (4)

Contactless check-in/-outProtective equipment for employeesProtective equipment for guestsFirst-aid services

Meals (6)

Breakfast BuffetBreakfast ServedSpecial DietContinental BreakfastBarRestaurant

Room Facilities (9)

ShowerBathtubHairdryerMinibarTVBathrobesClosetRoom serviceSlippers

Security (1)

Fire extinguishers

Sport/Entertainment (6)

Indoor PoolOutdoor Pool(s)Swimming PoolSaunaTanning Studio/SolariumEvents

Transfers (2)

Airport TransfersShuttle Service

Location

Cartagena, Colombia

Centro Calle de la Universidad No.36-44

Check-in from 3:00 PM · Check-out by 12:00 PM

Cartagena, Colombia

Centro Calle de la Universidad No.36-44

Check-in from 3:00 PM · Check-out by 12:00 PM

User Rating & Reviews

4.9

Excellent

1432 reviews

Value
Rooms
Cleanliness
Service

Excellent1300
Very Good96
Average21
Poor7
Terrible8

Recent Reviews: 1432

User: dapell
Trip type: Couples
Outstanding experience
08 Apr 2026
his was our first time in Cartagena, and I am so glad we chose Casa San Agustín for our stay. From the moment we arrived, the experience felt special. We were checked in by Andrew and welcomed with beverages and cool towels, which made for a wonderful start to our stay. After check-in, we were given a tour of the property, informed of the available services and escorted to our room, where our bags… his was our first time in Cartagena, and I am so glad we chose Casa San Agustín for our stay. From the moment we arrived, the experience felt special. We were checked in by Andrew and welcomed with beverages and cool towels, which made for a wonderful start to…
User: rishboo
Trip type: Family
One of the best hotel experiences we’ve had. Full stop.
03 Apr 2026
Casa San Agustin is special. The room was beautiful, the pool was gorgeous — one of those spaces you don’t want to leave. But what sets this place apart is the design. Thoughtful, collected, unique. Not a hotel that feels designed — one that feels curated. The trees, the pottery, the details everywhere.The service was exceptional across the board. A few people worth naming: Paola, Estefany, and Ya… Casa San Agustin is special. The room was beautiful, the pool was gorgeous — one of those spaces you don’t want to leave. But what sets this place apart is the design. Thoughtful, collected, unique. Not a hotel that feels designed — one that feels curated. The…
User: Madison T
Trip type: Couples
Phenomenal
03 Apr 2026
Incredible service and experience. We loved our stay and was blown away by the hospitality. We loved our stay! SanAgustin Pestagua, Owner at Hotel Casa San Agustin, responded to this review Dear Madison T,Thank you very much for your kind words and for taking the time to share your experience with us.We are truly delighted to know that you were blown away by the hospitality and that you loved… Incredible service and experience. We loved our stay and was blown away by the hospitality. We loved our stay! SanAgustin Pestagua, Owner at Hotel Casa San Agustin, responded to this review Dear Madison T,Thank you very much for your kind words and for ta…
User: Lindsay H
Trip type: Friends getaway
Transported to another world
02 Apr 2026
Absolutely incredible. Most gorgeous boutique hotel right at the heart of the best of Cartagena. I felt like I was transported to another world. Beautiful architecture and design with raw stone and wood elements surrounded by thriving plants. Service was the best I’ve ever had at a hotel down to the smallest details. Should be 5 star and highly, highly recommend SanAgustin Pestagua, Owner at Ho… Absolutely incredible. Most gorgeous boutique hotel right at the heart of the best of Cartagena. I felt like I was transported to another world. Beautiful architecture and design with raw stone and wood elements surrounded by thriving plants. Service was the b…
User: Fränz F
Trip type: Family
Beautiful boutique hotel with exceptional service, spotless rooms, and excellent dining. We would definitely return.
01 Apr 2026
I stayed here for a short week with my family. The hotel is located in a beautiful historic building in the historic part of Cartagena. We had 0 complaints. The staff at the hotel is likely the best part as they go above and beyond to satisfy all your needs, they were perfect. The room was very clean, very spacious and very clean, as you would expect in this type of hotel. The breakfast is à la ca… I stayed here for a short week with my family. The hotel is located in a beautiful historic building in the historic part of Cartagena. We had 0 complaints. The staff at the hotel is likely the best part as they go above and beyond to satisfy all your needs, t…

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