Hotel Sercotel Torre De Cali

Name: Hotel Sercotel Torre De Cali
Address: Antakya-İskenderun Karayolu Üzeri 20. km Serinyol 121. Jandarma Er Eğitim Alayı Karşısı Antakya; 31000; Uzunaliç, Antakya-İskenderun Karayolu Üzeri 20. km Serinyol 121. Jandarma Er Eğitim Alayı Karşısı Antakya, Cali, colombia
Telephone: +44-204-505-9777
Rating: 3.8

Cali, Cali

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About Hotel Sercotel Torre De Cali

Location

This city hotel is located on the Avenida de las Americas, near the industrial area and in the heart of the shopping and financial area in the northern part of the city. Taxis await on the hotel's doorstep, while bars and nightlife options can be found just 200 m away. Calima Lake is around 40 km from the historical hotel, and the city centre is approximately 12 km away. Guests will find a number of restaurants around 4 km from the hotel.

Facility

108 non-smoking rooms are located on 44 storeys and can be reached by lift. The friendly staff at the reception desk are happy to answer any questions. Amenities available at the hotel include a baggage storage service, a safe and a currency exchange service. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. There are a number of shops as well. Guests arriving by car can park their vehicles in the garage or in the car park. Further services include a 24-hour security service, a car hire service, medical assistance, room service, an alarm call service, a laundry service and a hotel shuttle bus. To assist guests with their business and communication needs, the business centre offers a fax machine.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. All rooms are carpeted and have a double bed, a queen-size bed or a king-size bed. A safe, a minibar and a desk are also available. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio, an alarm clock and WiFi are provided as well. A hairdryer and a telephone are provided in the bathrooms, which include a shower and a bathtub. For extra comfort in the bathrooms, guests are offered a selection of towels. Wheelchair-friendly rooms can be booked. Family rooms are available for parents with children.

Sport

Guests can enjoy a selection of sport and entertainment options. Guests can enjoy a refreshing swim in the outdoor pool area. Sun loungers and parasols on the terrace invite guests to relax and unwind. After an eventful day, guests can work out and recharge in the gym. Live music and a dance club round out the entertainment options. Copyright GIATA 2004 - 2026. Multilingual, powered by www.giata.com for client no. 127371

Meals

Various dining options are available, including a restaurant, a breakfast room and a bar. Bed and breakfast is offered as a catering option. A generous breakfast buffet guarantees a great start to the day.

Payment

The hotel accepts the following credit cards: American Express, VISA, Diners Club and MasterCard.

Amenities at Hotel Sercotel Torre De Cali

Facilities
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  Air conditioning
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  Bar(s)
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  Café
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  Car Park
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  Conference Room
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  Currency Exchange
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  Disability-friendly
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  Garage
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  Hotel Safe
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  Laundry Facilities
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  Laundry Service
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  Lifts
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  Medical Assistance
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  Nightclub
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  Pets
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  Restaurant(s)
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  Restaurant(s) with non-smoking area
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  Restaurant(s) with smoking area
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  Room Service
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  Shops
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  Wifi
Hygiene
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  Contactless check-in/-out
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  Contactless payment
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  Enhanced cleaning programme
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  Hand sanitiser
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  Health checks on staff
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  Hygiene training for staff
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  No high-touch furnishings
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  No high-touch furnishings in public areas
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  Packaged meals
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  Protective equipment for employees
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  Protective equipment for guests
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  Protective hygiene screens
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  Protective masks for guests
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  Sanitiser dispenser
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  Social distancing regulations
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  Time interval between room bookings
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  Use of commercially available disinfectants
Meals
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  Breakfast Buffet
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  Special Diet
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  Special Offers
Sport/Entertainment
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  Aerobics
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  Gym
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  Number of Pools
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  Outdoor Pool(s)
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  Sauna

Location

Around this property:

River

20 m

Public Transport

80 m

Bars / Pubs

1 km

Restaurants

3 km

User Rating & Reviews

Value
Rooms
Cleanliness
Service

Excellent

161

Very Good

151

Average

Poor

Terrible

Recent Reviews: 459

User:Elizabethquintero
Trip type: Family
ELEVATORS
11 Sept 2025
We stayed for one week this September. We like to stay in this hotel and in fact we always do. The rooms are very clean, spacious and affordable and the staff is very nice. Our housekeeper Paula, was very nice, helpful and careful. Mrs. Esther at the restaurant is the kindest and nicest person ever and always very pleasant; we got sick and she prepared us a medicinal tea to get better and it worked. This time we found a problem with the noise and the elevators, there was always a problem with the elevators. After 8:00 pm. you have to call the front desk for them to send you an elevator, it was pretty bad and in the morning sometimes the elevator was so full that you couldn't go down, you needed to go all the way up to be able to get a place inside to go to the lobby. Anyway, I hope they can resolve that problem. We will try the hotel again, we like it and we like the people who work there. Gestor de Experiencia, Guest Services / Front Office at Torre De Cali Plaza, responded to this review Dear Ms. Elizabeth, thank you for taking the time to share your experience with us. We are delighted to hear that you appreciate the cleanliness, spaciousness, and affordability of our rooms, as well as the kindness of our staff, particularly Paula and Mrs. Esther. Your feedback regarding the elevator situation is invaluable, and we sincerely apologize for any inconvenience you encountered during your stay. In fact, we are installing two new elevators that we expect tobe ready by January 2026. Please rest assured that we are committed to addressing this issue to enhance our guests' experience. We are grateful for your loyalty and look forward to welcoming you back in the future, where we hope to provide you with an even better stay.
User:Elizabethquintero
Trip type: Business
November visit.
27 Nov 2024
I must say that it is pretty good for the price and place. The hotel staff were very nice, in particular I would like to say that the housekeeping staff were very nice and the rooms were very clean, impecable. All the people at the reception were incredibly nice and helpful like Mr. Orlando who was exceptional in his service. The breakfast is pretty good, the coffee is all that, beyond excellence. It is noisy, as Cali is, I believe if you are down in the first floors the noise is worst. There was a situation with the elevators full of food that didn't smell that good and this lady didn't respect the guests and just decided to push carts inside with the elevator. That wasn't pleasant and a little disappointing but I think the hotel can make improvements on that. Thank you! It is a good hotel. Gestor de Experiencia, Guest Services / Front Office at Torre De Cali Plaza, responded to this review Dear Elizabeth: thank you for your kind words about your stay at Torre de Cali Plaza Hotel. We are thrilled to hear that you appreciated the friendliness and helpfulness of our staff, especially Mr. Orlando and our housekeeping team. Cleanliness is a top priority for us, and we’re glad this met your expectations. We also appreciate your feedback regarding the noise and the elevator situation; your comments are invaluable as we strive to improve our service and guest experience. Rest assured, we will address your concerns to enhance the comfort of future guests. We look forward to welcoming you back for another enjoyable stay!Best RegardsEnrique VillaGeneral Manager
User:Carlos D
Trip type: Solo travel
Gala Dinner Claudii and Angel
28 Nov 2023
I went gala dinner. Then service by Claudia Jijon and Cabi Angel was great. The service was excellent. They were attentive to my every needs. They were prompt. They came by often kept my drinks full. They were the BOMB
User:andreaa186
Trip type: Friends getaway
2 nights in Cali
28 Aug 2023
The room is clean and big with a fantastic view at floor 20: bedroom + studio. Bathroom is big and useful. The staff is friendly and helpful. The breakfast is really poor and has low quality. Location looks safe
User:Fernando Bel M
Trip type: Solo travel
Always an Awesome Experience
26 Aug 2023
good prices staff very friendly the make you feel welcome accessible and close to many fun places to go. this is my go to place every time I go to Cali because no matter how long is been I always receive the same treatment.