Grand Hyatt Bogota

95 +PHOTOS

97+ photos

Grand Hyatt Bogota

Name: Grand Hyatt Bogota
Address: Calle 24 A, 57-60, Bogota, colombia
Telephone: 353818882077
Rating: 4.7

bogota, colombia

About Grand Hyatt Bogota

location

This hotel is located right in the heart of Bogotá.

facility

The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, a safe and a cash machine. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. A lift and wheelchair-accessible facilities are available. A fireplace creates a cosy atmosphere. There are also a number of shops that make for great strolling and browsing. Guests of the hotel can enjoy various recreational facilities, including the garden, during their stay. Additional amenities include a TV room and a library. Guests arriving by car can park their vehicles in the garage or in the car park (no extra charge). Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, medical assistance, a transfer service, room service, an alarm call service, a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

rooms

Rooms are equipped with air conditioning and central heating. All rooms are carpeted and include a double bed or a king-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator and a tea/coffee station. Further amenities include an ironing set and a trouser press. A telephone, a television with satellite/cable channels, a radio, a plug adapter, an alarm clock and WiFi (no extra charge) are provided as well. Slippers are included. Bathrooms are equipped with a shower and a bathtub. A hairdryer, a vanity mirror and bathrobes are available for daily use. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.

sport

The pleasantly heated water of the indoor and outdoor pools guarantees comfortable swimming. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. The hot tub in the pool area promises pure relaxation. Sport and leisure facilities at the hotel include a gym, yoga and aerobics. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, a hammam, a beauty salon and massage treatments. An entertainment programme and live music round out the entertainment options.

meals

Various dining options are available, including a restaurant, a café and a bar. Breakfast and lunch are served every day. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.

Amenities at Grand Hyatt Bogota

Facilities (16)

Air conditioningLobby24-hour receptionCurrency ExchangeShopsConference RoomRoom ServiceLaundry ServicePetsElevator/ LiftIroning servicesLaundryNewspaperParkingSmoke detectorWifi

Beauty and Spa (2)

MassageSpa

Building Information (1)

Garden (m²)

Business Center and Conferences (1)

Business Center

Common Area (2)

LibrarySun Deck

Family and Kids (1)

Childcare service

General Services (6)

ConciergeDoctor on callLuggage storageMultilingual StaffWake-up Call / ServiceWheelchair

Hygiene (5)

Contactless check-in/-outProtective equipment for employeesProtective equipment for guestsGym/ Fitness centreFirst-aid services

Meals (6)

Breakfast BuffetBreakfast ServedContinental BreakfastBarCafeRestaurant

Object Information (1)

Fax

Payment (1)

ATM

Room Facilities (11)

ShowerBathtubHairdryerMinibarTVBathrobesClosetFireplaceRoom serviceSlippersToiletries

Security (2)

Fire extinguishersSecurity Guard

Shopping (1)

Souvenir shop

Sport/Entertainment (5)

Indoor PoolSwimming PoolSaunaGymEvents

Transfers (1)

Airport Transfers

Location

Bogota, Colombia

Calle 24 A, 57-60

Check-in from 3:00 PM · Check-out by 12:00 PM

Bogota, Colombia

Calle 24 A, 57-60

Check-in from 3:00 PM · Check-out by 12:00 PM

User Rating & Reviews

4.7

Excellent

2180 reviews

Value
Rooms
Cleanliness
Service

Excellent1873
Very Good142
Average60
Poor52
Terrible53

Recent Reviews: 2180

User: Tony K
Trip type: Business
Hidden charges....
07 Apr 2026
This hotel can charge additional tax "at their discretion" (e.g., 19% VAT) and for me that came up close to USD300 at the time of check in. They should either make this more clear at the time of booking or include in the booking price cuz I would not have booked the hotel at that rate (not worth it). Manager adamant that it is their 'policy'. I made couple calls but decided not to pursue further t… This hotel can charge additional tax "at their discretion" (e.g., 19% VAT) and for me that came up close to USD300 at the time of check in. They should either make this more clear at the time of booking or include in the booking price cuz I would not have book…
User: Lynette A
Trip type: Business
A Great Stay
29 Mar 2026
This hotel is exceptional. The details is what will draw you in. the experience exudes excellence. I love the health mix of local foods with international because it give you the touch of Colombia while staying in a resort style atmosphere.This hotel is exceptional. The details is what will draw you in. the experience exudes excellence. I love the health mix of local foods with international because it give you the touch of Colombia while staying in a resort style atmosphere.
User: 694chadic
Trip type: Business
extra charge !
09 Mar 2026
I have been charged extra charge after my departure ! this is called robbery ! Pay attention on your bank account ! and i am not alone in this situation... my collegue had the same issue ! she has to pay breakfast whereas she didn t order it neither. Ana Rodriguez, Atención al huésped/Recepción at Grand Hyatt Bogota, responded to this review Dear @694chadic, Thank you for bringing this matter… I have been charged extra charge after my departure ! this is called robbery ! Pay attention on your bank account ! and i am not alone in this situation... my collegue had the same issue ! she has to pay breakfast whereas she didn t order it neither. Ana Ro…
User: aleenasc
Trip type: Couples
Will be back!
02 Mar 2026
The security was good and it was in a safe and clean neighbourhood. We loved the room. It will be my choice next time I’m back in Bogota. Ana Rodriguez, Atención al huésped/Recepción at Grand Hyatt Bogota, responded to this review Dear @aleenasc,Thank you for sharing your experience with us. We are delighted to know that you felt safe and comfortable in our neighborhood and that you loved you… The security was good and it was in a safe and clean neighbourhood. We loved the room. It will be my choice next time I’m back in Bogota. Ana Rodriguez, Atención al huésped/Recepción at Grand Hyatt Bogota, responded to this review Dear @aleenasc,Thank you…
User: Bob-a-JobSussex
Trip type: Couples
Two visit, two very different experiences
01 Mar 2026
We stayed here for five nights on our first visit starting on 9th January 2026. We arrived late evening after our two flight journey to Bogota. We had booked a Gramd Club King Suite via our UK tour company. On arrival we were told no, you don't have a suite of any kind just a King bedroom. Fortunately a local guide had met us at the airport and was able to talk to them in Spanish. She ended up pay… We stayed here for five nights on our first visit starting on 9th January 2026. We arrived late evening after our two flight journey to Bogota. We had booked a Gramd Club King Suite via our UK tour company. On arrival we were told no, you don't have a suite of…

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