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Estelar En Alto Prado

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Estelar En Alto Prado

locationBarranquilla, Barranquilla

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About Estelar En Alto PradoAbout Estelar En Alto Prado

Location

The hotel is located in an exclusive area adjacent to the Barranquilla Country Club. It is very close to the cathedral of Barranquilla and the University of the Atlantic. Nearby attractions include the Metropolitan Stadium.

Facility

Guests have a choice of 10 junior suites and 170 double rooms located in a 21-storey main building and a 3-storey auxiliary building. English-speaking staff at the reception are happy to assist guests at the reception desk round the clock. Check-in and check-out are available 24 hours a day. Amenities include a baggage storage service, a safe and a currency exchange service. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel offers various facilities for guests with disabilities. 2 lifts and wheelchair-accessible facilities are available. There are also a number of shops that make for great strolling and browsing. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage or in the car park. Other services include a 24-hour security service, medical assistance, a transfer service, room service (for a fee), a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine. 3 conference rooms are available for lectures, presentations and meetings.

Rooms

Air conditioning ensures that rooms maintain just the right temperature. The rooms have a queen-size bed and a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Guests will also find a mini fridge included among the standard features. Further amenities include an ironing set and a trouser press. A direct dial telephone, a television with satellite/cable channels, a radio and WiFi provide all the essentials for a comfortable holiday. A turndown service provides guests with additional comfort in the evening hours. A hairdryer and a telephone are provided in the bathrooms, which include a shower and a bathtub. Wheelchair-friendly rooms with wheelchair-accessible bathrooms are also available. The hotel has family rooms and non-smoking rooms.

Sport

The outdoor pool complex provides invigorating refreshment. Comfortable sun loungers are available on the terrace. The hot tub in the pool area promises pure relaxation. Sport and leisure facilities at the hotel include a gym, callisthenics and aerobics. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, a hammam, a beauty salon, massage treatments and a solarium. Copyright GIATA 2004 - 2024. Multilingual, powered by www.giata.com for client no. 127371

Meals

Dining facilities include a dining room, a breakfast room, a café and a bar. A number of specialities await guests in the air-conditioned, non-smoking restaurant. Bed and breakfast is offered as a catering option. A continental breakfast buffet guarantees a great start to the day. For lunch and dinner, guests can order à la carte. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.

Payment

The following credit cards are accepted: American Express, VISA, Diners Club and MasterCard.

Amenities at Estelar En Alto Prado Amenities at Estelar En Alto Prado

  • Facilities

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      24-hour check-in

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      24-hour reception

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      Air conditioning

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      Bar(s)

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      Café

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      Car Park

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      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Garage

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      Hairdresser

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Pets

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      Restaurant(s)

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      Restaurant(s) with non-smoking area

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      Room Service

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      Shops

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      TV Room

    • -

      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Housekeeping only upon request

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      Hygiene training for staff

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      Mandatory mask-wearing

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      Medical teleconsultation

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Meals

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      à la carte Dinner

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      à la carte Lunch

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      Breakfast Buffet

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      Continental Breakfast

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Aerobics

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      Gym

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      Jacuzzi

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      Massage

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      Number of Pools

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      Outdoor Pool(s)

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      Sauna

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      Steam bath

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      Sun loungers

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      Sun terrace

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      Tanning Studio/Solarium

LocationLocation

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User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

703

Very Good

209

Average

67

Poor

29

Terrible

20

Recent Reviews: 1028

  • User:Fernando C

    Trip type: Business

    Satisfied customer

    rating26 Mar 2026

    Good location and facilities and very good service , General Manager at Estelar En Alto Prado Hotel, responded to this review Estimado Huésped Reciba un cordial saludo, En nombre del Hotel ESTELAR en Alto Prado de antemano agradecemos por el tiempo dedicado para compartir su comentario. Nos complace conocer que la experiencia suya y de su familia con nosotros fue excelente gracias a nuestras instalaciones y a la hospitalidad 100% colombiana de nuestros colaboradores. Esperamos poder seguir atendiéndole en sus próximas visitas a la ciudad. Cordialmente,Diego ManriqueGerente General

  • User:Garry S

    Trip type: Solo travel

    Rest at hotel in Barranquillia for ship joining

    rating10 Feb 2026

    Very good restaurant.From breakfast at 3rd Floor, also lunch & dinner can serve at my Room 404. Hotel staffs are friendly. Also i have a very good massage at thia hotel. I stqy almost 5 days at this hotel. Lina Marcela Coneo Ospina, Owner at Estelar En Alto Prado Hotel, responded to this review Dear Guest, Receive our warmest greetings, On behalf of the Hotel ESTELAR in Alto Prado, we thank you in advance for taking the time to share your feedback.We are delighted to learn that your and your family's experience with us was excellent thanks to our facilities and the 100% Colombian hospitality of our staff.We hope to welcome you back on your next visits to the city. Sincerely,Diego ManriqueGeneral Manager

  • User:Arianna L

    Trip type: Family

    Disappointed by Facilities, Not Even Worthy of a 3 Star Hotel.

    rating10 Jul 2025

    Disappointed by Facilities – Only the Food Was GoodI stayed at Estelar Barranquilla hoping for a comfortable experience, but unfortunately, I was very disappointed with the overall conditions of the hotel.While the food and restaurant service were good, the rest of the experience left much to be desired. The room and common areas had visible mold and humidity, especially on the ceilings of the corridors, floor 16 apartment which is unacceptable for a hotel of this category and poses a health risk.The furniture and appliances were outdated and in poor condition. The refrigerator in my apartment wasn’t working at all, which caused all my food to spoil and left a terrible smell and to make things worse, I was wrongly charged for this issue, blaming my pet, when I was already paying for pet fee (disinfecting), they doble charged me for des infecting, when a problem caused was by the condition of their old fridge, even though it was a maintenance failure.The AC unit in my room did not work, making the environment extremely uncomfortable given the city’s climate. I also encountered problems with broken drawers and a non functional hairdryer.What’s most disappointing is that I initially trusted the hotel and even left a positive review based on the first impression. But my experience deteriorated with time, and I felt unsupported when I tried to raise my concerns.I would not recommend staying here until major improvements are made to the hygiene, infrastructure needs improvement for a 5 star hotel, which is not cheap.

  • User:Inspire36993849217

    Trip type: Family

    Exelent service and confort!

    rating12 May 2025

    Exelent place to stay!!, service is 5 stars and staff very friendly!!! Recommend 100% rooms are very clean, locacion is great, everything when perfect, great and clean pool ans this hotel is very close to the best restaurants of the city!!! Lina Marcela Coneo Ospina, Owner at Estelar En Alto Prado Hotel, responded to this review Estimado Huésped Reciba un cordial saludo, En nombre del Hotel ESTELAR en Alto Prado de antemano agradecemos por el tiempo dedicado para compartir su comentario. Nos complace conocer que la experiencia suya y de su familia con nosotros fue excelente gracias a nuestras instalaciones y a la hospitalidad 100% colombiana de nuestros colaboradores. Esperamos poder seguir atendiéndole en sus próximas visitas a la ciudad. Cordialmente,Diego ManriqueGerente General

  • User:JakeZabler

    Trip type: Couples

    Loved the free breakfast buffet 😋

    rating16 Feb 2025

    The highlight was the free breakfast buffet 😋. Scrambled eggs, sausage, pancakes, arepas, plantains, breads with ham and cheese, plenty of fresh fruit and juices and even fried rice. All the staff were friendly and helpful. Room was comfortable with king bed, two types of pillows, small table and chairs, desk area, dresser, fridge. Large closets, Bathroom has ample counter space, walk in shower and elongated toilet. Plenty of lotions, shampoo and conditioner. Pool area was ok, water cool and refreshing on a hot day. A few downsides: Lobby is being renovated as of February 2025.Windows in the room have some saltwater residue that makes for not the best view.Card key had to be refreshed after first day, could not get into our room.Pool and jacuzzi were overrun with niños, hotel needs to institute a policy that parents must accompany minors into the pool instead of sitting at the tables consuming alcohol. Lina Marcela Coneo Ospina, Owner at Estelar En Alto Prado Hotel, responded to this review Estimado Huésped Reciba un cordial saludo, En nombre del Hotel ESTELAR en Alto Prado de antemano agradecemos por el tiempo dedicado para compartir su comentario. Nos complace conocer que la experiencia suya y de su familia con nosotros fue excelente gracias a nuestras instalaciones y a la hospitalidad 100% colombiana de nuestros colaboradores. Esperamos poder seguir atendiéndole en sus próximas visitas a la ciudad. Cordialmente,Diego ManriqueGerente General

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