Isa Victory Hotel Boutique

Name: Isa Victory Hotel Boutique
Address: Avenida Bolivar 21 Norte 47, Armenia, colombia
Telephone: +44-204-505-9777
Rating: 4.4

Armenia, Colombia

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About Isa Victory Hotel Boutique

location

This hotel is located in Armenia.

facility

The friendly staff at the reception desk are happy to answer any questions. A baggage storage service, a safe and a currency exchange service are available. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities and a lift. There are a number of shops as well. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the car park for no extra charge. Other services include medical assistance, a transfer service, room service, a laundry service, a coin-operated laundry and a hotel shuttle bus. Complimentary newspapers are available. To assist guests with their business and communication needs, the business centre offers a fax machine.

rooms

Air conditioning ensures that rooms maintain just the right temperature. Rooms have a double bed or a queen-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Guests will also find a tea/coffee station included among the standard features. A telephone, a TV and WiFi (no extra charge) provide all the essentials for a comfortable holiday. Guests will also find slippers in their rooms. Bathrooms are equipped with a shower, a bathtub and a whirlpool bath. A hairdryer and bathrobes are available for daily use. For extra comfort in the bathrooms, guests are offered cosmetic products. Wheelchair-friendly rooms with wheelchair-accessible bathrooms are also available. The hotel has family rooms and non-smoking rooms.

sport

A sun terrace is a great place to while away the hours. The hot tub in the pool area promises pure relaxation. There are many ways to relax or stay active at the hotel, including a gym, aerobics, a spa, a sauna, a steam bath and massage treatments.

meals

Various dining options are available, including a restaurant, a café and a bar. A delicious breakfast provides energy for the rest of the day. Special meals, including diet meals, are also available. The hotel also offers special catering options.

Amenities at Isa Victory Hotel Boutique

Facilities
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  Air conditioning
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  Bar(s)
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  Café
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  Car Park
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  Conference Room
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  Currency Exchange
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  Disability-friendly
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  Hotel Safe
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  Laundry Facilities
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  Laundry Service
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  Lifts
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  Medical Assistance
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  Restaurant(s)
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  Room Service
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  Shops
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  TV Room
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  Wifi
Hygiene
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  Contactless check-in/-out
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  Contactless payment
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  Enhanced cleaning programme
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  Hand sanitiser
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  Health checks on staff
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  Housekeeping only upon request
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  Hygiene training for staff
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  Medical teleconsultation
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  No high-touch furnishings
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  No high-touch furnishings in public areas
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  Packaged meals
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  Protective equipment for employees
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  Protective equipment for guests
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  Protective masks for guests
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  Sanitiser dispenser
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  Social distancing regulations
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  Time interval between room bookings
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  Use of commercially available disinfectants
Meals
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  Special Diet
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  Special Offers
Sport/Entertainment
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  Aerobics
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  Gym
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  Jacuzzi
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  Massage
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  Sauna
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  Steam bath
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  Sun terrace

Location

User Rating & Reviews

Value
Rooms
Cleanliness
Service

Excellent

119

Very Good

Average

Poor

Terrible

Recent Reviews: 178

User:Andrea R
Trip type: Family
Very pleasant hotel
06 Aug 2025
Very pleasant hotel in the middle of a nice area to walk around, with a mall and cinemas in the same sidewalk next to the hotel. It is in a principal street and you don’t have any problems with transportation. The hotel has a very reliable taxi person for your tours or airport ride (his name is Oscar, he’s a great tour guide). The rooms have enough space to be comfortable and a nice closet. The air conditioning works perfectly, beds are comfortable and the breakfast is very good ( from 6 to 10 am, but make sure to be there at maximum 9am to be sure they can serve you the full breakfast because it isn’t buffet style. You have to order), I strongly recommend this hotel, the front desk, Viviana and Tatiana do a very good job. Isa Victory Hotel Boutique , Otros at Isa Victory Hotel Boutique, responded to this review Mrs. Andrea, good afternoon. We sincerely appreciate your kind comments. It was truly a great pleasure to serve you. We’re delighted to know that your stay was pleasant, and we certainly hope you choose us again on your next visit to this beautiful city.
User:fernandom370
Trip type: Family
Top-Notch Hospitality!
23 Nov 2024
The staff made me feel at home the moment I arrived. The cleanliness, comfort, and attention to detail were all exceptional. This hotel sets a high standard, and I highly recommend it to anyone looking for a relaxing stay. Service was impeccable. Isa Victory Hotel Boutique , Otros at Isa Victory Hotel Boutique, responded to this review Good afternoon dear guest, thank you very much for your comments and rating, it was a great pleasure to serve you and we hope to see you soon.
User:AAGZ0921
Trip type: Couples
AVOID THIS PLACE. EVITE ESTE LUGAR.
16 Feb 2023
Way too noisy. I should’ve read the reviews before booking. It's 2:30 am and now I'm wide awake. It has been like this for the past 6 days. Invest in sound proof windows. And the bathroom pipes from the floors above can be heard after every flush Mónica Carolina Arroyave Martínez, Otros at Isa Victory Hotel Boutique, responded to this review Good morning dear guest, thank you very much for your comments, we apologize for the inconvenience presented, we are already verifying what happened and we will make the pertinent corrections in order to improve every day.
User:ialo8907
Trip type: Business
Excellent service but a lot of problems that could be solved if personnel would be better trained
16 Sept 2022
I was at a business trip on Sept/2022. The service is great and people is very kind. However, there were several issues that did not make my visiting pleasant. For instance, we did not have hot water for 3 days, and although I understand this can happen, no one said anything or even apologize and I had to find out by myself. Then, I only took 1 dinner and 4 breakfast at their restaurant and it has been, respectfully, one of the WORST culinary experiences I’ve had. The waitress is very inexperienced and doesn’t know how to treat customers. And most dishes are like experiments with the worst result ever. I certainly wouldn’t recommend taking any meal at that place, I’m very sorry to be so honest about it, but there is no way of saying a good opinion about that restaurant. Moreover, maybe I’m wrong, but a lamp of the room did not worked and seemed that for a long time the room has not been checked. On the other hand, the room is beautiful and comfortable. Mónica Carolina Arroyave Martínez, Otros at Isa Victory Hotel Boutique, responded to this review Good morning, valued guest, thank you very much for your comments. We are verifying with the staff what you have informed us and we are making the pertinent corrections so that it does not happen again, since this is not part of our standards.
User:Leyzer
Trip type: Family
Excellent Service
09 Jan 2021
The hotel is located in a great zone, right next to a big mall, very convenient location and close to the parque del café and Panaca. I want to recognize Tatiana at the front desk, she was very kind, helpful and pleasant . Great customer service. Breakfast was included and delicious, the rooms were new and very clean .In general we recommend Isa Victory hotel and for sure we will coming back. Mónica Carolina Arroyave Martínez, Otros at Isa Victory Hotel Boutique, responded to this review dear guest, thank you very much for your comments and ratings