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Pan Pacific Suzhou

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Pan Pacific Suzhou

locationSuzhou City, Suzhou - Jiangsu

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About  Pan Pacific SuzhouAbout Pan Pacific Suzhou

Location

Conveniently situated in the heart of Suzhou, the ideal location is a perfect base for exploring the local sights and attractions. The hotel is also only a short ride from the Industrial Park and the New District where manufacturing and technology drive the Suzhou economy. The central Guanqian Street, which is good for shopping, and the bars in Shiquan Street are only a 5-minute drive from the hotel, as is the Suzhou Museum. The nearest park, Panmen Park, is only a 5-minute walk and the Hanshan Temple, Tiger Hill and Pearl Farm are all 10 minutes’ drive away. The train station can be reached in 20 min using public transport. A trip to Lake Taihu requires just a 40-minute drive and Shanghai can be reached in only 90 min by car.

Facility

24 junior suites, 4 suites, 235 single rooms and 151 double rooms are located on 5 storeys and can be reached by lift. English-speaking staff at the reception are happy to assist guests at the reception desk round the clock. Check-in and check-out are available 24 hours a day. A cloakroom, baggage storage service, safe and currency exchange service are available. Wireless internet access (for a fee) allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. A number of shops, including a souvenir shop, are great for shopping or just browsing. The grounds of the hotel feature a playground and a lovely garden. Additional amenities include a newspaper stand and a playroom. Guests arriving by car can park their vehicles in the garage or in the car park. Other services include a car hire service, medical assistance, a transfer service, room service (for a fee), a laundry service, a hairdresser and a hotel shuttle bus. Cyclists can make use of the bicycle storage area and hire service.

Rooms

Rooms are equipped with air conditioning and central heating. Guests can enjoy the garden view from a balcony or terrace. All rooms are carpeted and include a double bed, a queen-size bed or a king-size bed. A safe, a minibar and a desk are also available. Additional features include a mini fridge and a tea/coffee station. There is also an ironing set and a trouser press. A direct dial telephone, a television with satellite/cable channels, a radio, a stereo system, an alarm clock and WiFi (no extra charge) are provided as well. Slippers are included. A hairdryer and bathrobes are available in the bathrooms, which are equipped with a shower and a bathtub. Cosmetic products and a selection of towels provide additional comfort in the bathrooms. Wheelchair-friendly rooms can be booked. Family rooms are available for parents with children.

Sport

Guests can work out or just relax in the outdoor and indoor pools. Kids can splash about in a special swimming area just for them. Refreshing drinks at the pool bar and a relaxing soak in the hot tub offer the perfect way to unwind. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. For guests who wish to keep active, cycling/mountain biking and tennis are available. Sports enthusiasts are also offered a wide range of indoor activities, including a gym, table tennis, billiards and callisthenics. There is a wellness area with a spa, a sauna, a steam bath and a solarium. Subject to charge: massage treatments. Guests of all ages have the opportunity to enjoy a fun entertainment programme. Copyright GIATA 2004 - 2026. Multilingual, powered by www.giata.com for client no. 127371

Meals

Various dining options are available, including 2 restaurants, a breakfast room, a café and a bar. Catering options include bed and breakfast, half board and full board. A continental breakfast buffet guarantees a great start to the day. At lunch and dinner, guests can choose between a buffet, à la carte and a set menu. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options. For guests, alcoholic and non-alcoholic drinks are included.

Payment

The hotel accepts the following credit cards: American Express, VISA, Diners Club, JCB and MasterCard.

 Amenities at Pan Pacific Suzhou Amenities at Pan Pacific Suzhou

  • Facilities

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      Air conditioning

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      24-hour reception

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      24-hour check-in

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      Hotel Safe

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      Currency Exchange

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      Cloakroom

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      Lifts

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      Café

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      Newspaper kiosk

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      Small supermarket

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      Shops

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      Hairdresser

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      Bar(s)

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      Pub(s)

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      Games room

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      Restaurant(s)

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      Restaurant(s) with air conditioning

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      Restaurant(s) with non-smoking area

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      Restaurant(s) with high-chairs

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      Conference Room

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      Internet access

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      WLAN access

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      Room Service

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      Laundry Service

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      Medical Assistance

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      Bicycle Cellar

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      Bicycle Hire

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      Car Park

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      Garage

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      Kids Club

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      Playground

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      Restaurant(s) with smoking area

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      Laundry Facilities

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      Disability-friendly

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      Wifi

  • Beauty and Spa

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      Massage

  • Building Information

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      Located on main road

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      Year of construction

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      Year of renovation

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      Number of Floors - Main building

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      Number of Rooms (total)

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      Number of Single Rooms

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      Number of Double Rooms

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      Number of Suites

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      Number of Junior Suites

  • Category

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      Category (Official)

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      Category (Recommended)

  • Distances

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      City Centre

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      Beach

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      Park

  • Hotel Type

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      City Hotel

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      Historic Hotel

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      Conference Hotel

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      Hotel de Charme

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      Family-friendly Hotel

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      Business Hotel

  • Hygiene

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      Protective hygiene screens

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      Social distancing regulations

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      Enhanced cleaning programme

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      Contactless payment

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      Contactless check-in/-out

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      Protective masks for guests

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      Hand sanitiser

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      Hygiene training for staff

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      Use of commercially available disinfectants

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      Packaged meals

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      No high-touch furnishings in public areas

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      No high-touch furnishings

  • Meals

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      Half Board

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      Full Board

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      Breakfast Buffet

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      Lunch Buffet

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      à la carte Lunch

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      Set menu lunch

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      Evening Buffet

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      à la carte Dinner

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      Set menu dinner

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      Drinks Included

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      Special Diet

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      Special Offers

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      Continental Breakfast

  • Payment

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      American Express

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      VISA

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      MasterCard

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      Diners Club

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      JCB

  • Room Facilities

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      Bathroom

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      Shower

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      Bathtub

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      Hairdryer

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      Direct dial telephone

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      Satellite/cable TV

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      Radio

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      Stereo

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      Internet access

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      Minibar

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      King-size Bed

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      Carpeting

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      Air conditioning (centrally regulated)

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      Central Heating

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      Safe

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      Lounge

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      Balcony/Terrace

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      TV

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      Double Bed

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      Tea/coffee maker

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      Wheelchair access

  • Sport/Entertainment

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      Indoor Pool

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      Outdoor Pool(s)

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      Children's Pool

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      Pool bar

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      Sun loungers

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      Parasols

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      Jacuzzi

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      Sauna

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      Sun terrace

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      Steam bath

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      Surfing

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      Table Tennis

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      Aerobics

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      Gym

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      Cycling/Mountain Biking

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      Billiards/Snooker

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      Minigolf

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      Golf

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      Entertainment Programme

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      Children's Entertainment

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      Number of Pools

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      Heated Pool(s)

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      Aerobics

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      Tanning Studio/Solarium

LocationLocation

Map preview

Around this property:

Centre

4 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

838

Very Good

502

Average

124

Poor

40

Terrible

13

Recent Reviews: 1517

  • User:Anwil51

    Trip type: Couples

    Great traditional style building and good location

    rating26 Jun 2026

    The hotel has a great location on the side of a magnificent garden park. The buildings are interesting and while the layout is complex, rooms all have a view over... more »
  • User:Singaporelonegranger

    Trip type: Couples

    Oldie but goodie

    rating26 Jun 2026

    My misgivings about the age catching up on this hotel were somewhat unwarranted. The classical Chinese garden and architecture provided a total Chinese experience in this garden city. The side... more »
  • User:bryaner

    Trip type: Couples

    Very Nice and a surprisingly there is a park next to it (and its free)

    rating26 Jun 2026

    Visited Suzhou for the first time and visited Pan Pacific Hotel, it was a very good stay with the park just next to it. 200% recommended for anyone who wants... more »
  • User:AlanLondon_UK

    Trip type: Friends getaway

    First class hotel

    rating26 Jun 2026

    Superb hotel and well worth paying a little extra for a suite, which is huge. Very friendly and helpful staff though note that only a few speak English (even at... more »
  • User:Annie L

    Trip type: Family

    Awesome po

    rating26 Jun 2026

    We stayed for 4 nights here, the room is a bit outdated, but with great service! We are happy with our stays. Also we did a photo sets on site... more »

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