45+ photos
The hotel is located in the heart of Shanghai's bustling metropolis, just a short walk from a multitude of shopping venues, restaurants and business areas in Shanghai's central Jing'an District. Shanghai Hongqiao International Airport is about 15 km away and Shanghai Pudong International Airport is some 45 km away.
The apartment hotel welcomes guests in a 26-storey building with a lift and 244 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities include a cloakroom, baggage storage service, safe and currency exchange service. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. There are a number of shops as well. Guests arriving by car can park their vehicles in the garage or in the car park. Other services include a 24-hour security service, medical assistance, a transfer service, room service, an alarm call service, a laundry service, a hairdresser and a coin-operated laundry. Travellers with bicycles can make use of the on-site bicycle storage area. Complimentary newspapers are available. A fax machine is available for guests' business needs.
Rooms are equipped with air conditioning and central heating. All rooms are carpeted and have a queen-size bed, a king-size bed or a sofa bed. A safe and a desk are also available. For self-catering guests, there is a well-equipped kitchenette with a refrigerator, mini fridge, microwave, tea/coffee station and dishwasher. There is also a washing machine, an ironing set and a trouser press. A telephone, a television with satellite/cable channels, a radio, a DVD player and WiFi (no extra charge) ensure optimal comfort. A turndown service provides guests with additional comfort in the evening hours. Slippers are included. A hairdryer and bathrobes are provided in the bathrooms, which include a shower and a bathtub. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. The apartment hotel has family rooms, non-smoking rooms and smoking rooms.
The pleasantly heated water of the indoor and outdoor pools guarantees comfortable swimming. Fine weather can be enjoyed on the terrace. The hot tub in the pool area promises pure relaxation. For those who wish to stay active while on holiday, the hotel offers tennis. The hotel's location is particularly ideal for skiers. Sport and leisure facilities at the apartment hotel include a gym, darts and aerobics. A spa, a sauna and steam bath are available in the wellness area.
Various dining options are available, including a dining room, a breakfast room, a café and a bar. A number of specialities await guests in the air-conditioned, non-smoking restaurant. A generous breakfast buffet and a lunch from the buffet or as a set menu are served every day. Staff are also happy to provide children's meals.
Fengyang Road, No. 601
Check-in from 2:00 PM · check-out by 12:00 PM
Very Good
584 reviewsUser: S1331IImm
Trip type: Family
Probably want to avoid until renovated
Chose this hotel after reading that it was "last renovated in 2026" but as of April this is not the case and rooms are very unfortunately showing their age. Our suites had very dated decor along with cracked and chipped surfaces/corners/walls/paneling, and app…
User: normtam
Trip type: Family
A Decent Stay But Value Not There
Travelling with my wife and 2 teenage daughters, this was our first ever trip to Shanghai. There is an abundance of hotel options however we sought one out close to Nanjing Road / The Bund that was also large enough to accommodate all 4 of us in an apartment s…
User: janjansim
Trip type: Friends getaway
Great location but average experience for a Kempinski property.
We chose this hotel mainly for its excellent location as well as it's apartment set-up which is suitable for a group of girls travelling together — it’s close to everything we needed, which made getting around very convenient.However, there were several aspect…
User: Ivica S
Trip type: Family
Excellent option !
Excellent option for a stay in downtown Shanghai. The staff is nice and very helpful. The restaurant is nice too. For a service-apartment option this is perfect ! It is well connected, few minutes from transportation and anyway using the local didi app will be…
User: roadwarriorbbbb
Trip type: Family
Recommended for family stay
Overall experience is good, location and neighbourhood are ideal for family, and the 2-bed room suite we stayed is comfortable and good size. Lynn Sun, Guest Services / Front Office at The One Suites Hotel Shanghai Downtown, responded to this review Dear…
