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Grand Kempinski Hotel Shanghai

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Grand Kempinski Hotel Shanghai

shanghai, china

About Grand Kempinski Hotel Shanghai

location

The hotel situated within the Lu Jia Zui Financial and Trade Zone district. Local attractions, including the Oriental Pearl TV Tower, Shanghai Aquarium, the Super Grand Mall, the Jin Mao Tower and the Financial Tower, are all within walking distance and only 15 minutes from the hotel property is the Shanghai New International Expo Center (SNIEC).

facility

The hotel has a lift and features 686 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities include a cloakroom, baggage storage service, safe, currency exchange service and cash machine. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. A number of shops, including a souvenir shop, are great for shopping or just browsing. The grounds of the hotel feature a playground and a lovely garden. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage or in the car park (no extra charge). Further services and facilities include a 24-hour security service, a car hire service, 24-hour room service, a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus. A business centre with fax machine and projector is available.

rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. Rooms include a king-size bed. Separate bedrooms are available. Extra beds can be requested. A safe, a minibar and a desk are also available. The kitchenette comes with a refrigerator, a microwave and a tea/coffee station. An ironing set is provided for guests' convenience. A telephone, a TV, a radio and WiFi are provided as well. The daily newspaper is laid out for guests in the the rooms. A hairdryer and a vanity mirror are available in the bathrooms, which are equipped with a shower and a bathtub. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.

sport

There are indoor and outdoor pools and a children's swimming area. Guests can treat themselves to refreshing drinks at the poolside snack bar and a relaxing soak in the hot tub. Comfortable sun loungers are available on the terrace. For those who wish to stay active while on holiday, the hotel offers beach volleyball. Water sports enthusiasts can enjoy windsurfing and diving. Sport and leisure facilities at the hotel include a gym, squash and aerobics. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, massage treatments and a solarium. Leisure facilities include a kids' club, live music and a dance club.

meals

Dining facilities include a restaurant, a café and a bar. All-inclusive is offered as a catering option. Breakfast, lunch and dinner will satisfy appetites big and small. Diet meals, gluten-free meals and vegetarian dishes can be prepared on request. In addition, special catering options and snacks are available. The show cooking is a particularly special attraction.

Amenities at Grand Kempinski Hotel Shanghai

Facilities

Air conditioningBar(s)CaféCar ParkCloakroomConference RoomCurrency ExchangeDisability-friendlyGarageHairdresserHotel SafeKids ClubLaundry FacilitiesLaundry ServiceLiftsPlaygroundRestaurant(s)Room ServiceShopsTV RoomWifi

Hygiene

Enhanced cleaning programmeHand sanitiserHealth checks on staffPackaged mealsProtective equipment for employeesProtective equipment for guestsProtective masks for guestsSocial distancing regulationsUse of commercially available disinfectants

Meals

All inclusiveSpecial DietSpecial Offers

Sport/Entertainment

AerobicsChildren's EntertainmentChildren's PoolGymIndoor PoolJacuzziMassageNumber of PoolsSaunaSquashSteam bathSun loungersTanning Studio/Solarium

Location

Map preview
Pudong, Shanghai, China

1288 Lujiazui Ring Road, Pudong New District

Nearest airport22km
City centre5.5km

What's nearby

  • City centre5.5km
  • Nearest airport22km

Check-in from 3:00 PM · check-out by 12:00 PM

User Rating & Reviews

5.0

Excellent

25013 reviews
  • Value
  • Rooms
  • Cleanliness
  • Service
  • Excellent24437
  • Very Good386
  • Average121
  • Poor42
  • Terrible27

Recent Reviews: 25013

  • User: SY A

    Trip type: Couples

    Super Amazing Stay ⭐

    13 May 2026

    We stayed in this hotel on 3-5 May and I felt obliged to leave a review here . We were so glad that your front desk assisted us with early check in so that we could have more time exploring the city after lunch . Room 1319 was assigned and decorated so beautif…

  • User: expectingluxury

    Trip type: Family

    Forced Upselling

    14 Apr 2026

    Upon checking in at 2pm we were told that if we wanted a room immediately we would have to pay extra for the next category. Never met this practice at a quality hotel. If you welcome guest and the room is not ready the right way is to complementary offer next…

  • User: SH C

    Trip type: Family

    Worth a 5 star

    20 Mar 2026

    They are worth a 5-star. Great view, great location, friendly staff, good breakfast, good-quality bed, pleasant front desk interactions, and experienced concierge... all were perfect. Melissa Yang, Accounting / Finance at Grand Kempinski Hotel Shanghai, res…

  • User: Korawit

    Trip type: Couples

    Excellent for Lady in red team

    17 Mar 2026

    I would like to extend my sincere appreciation to Katherine and the entire Lady in Red team at Grand Kempinski Hotel Shanghai.Their personalized service truly stood out—attentive, thoughtful, and delivered with genuine care. A special thank you for handling th…

  • User: Yessy S

    Trip type: Family

    Have a Beautiful View of the Bund and The Pearls Tower

    29 Dec 2025

    We Really Happy to stay in this Hotel, especially Miss Judith and Grace have excellent service. We will come back to this Hotel👍👍👍 Melissa Yang, Accounting / Finance at Grand Kempinski Hotel Shanghai, responded to this review Dear Guest, thank you for…

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