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Grand Kempinski Hotel Shanghai

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Grand Kempinski Hotel Shanghai

locationPudong, Shanghai

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About Grand Kempinski Hotel ShanghaiAbout Grand Kempinski Hotel Shanghai

Location

The hotel situated within the Lu Jia Zui Financial and Trade Zone district. Local attractions, including the Oriental Pearl TV Tower, Shanghai Aquarium, the Super Grand Mall, the Jin Mao Tower and the Financial Tower, are all within walking distance and only 15 minutes from the hotel property is the Shanghai New International Expo Center (SNIEC).

Facility

The hotel has a lift and features 686 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities include a cloakroom, baggage storage service, safe, currency exchange service and cash machine. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. A number of shops, including a souvenir shop, are great for shopping or just browsing. The grounds of the hotel feature a playground and a lovely garden. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage or in the car park (no extra charge). Further services and facilities include a 24-hour security service, a car hire service, 24-hour room service, a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus. A business centre with fax machine and projector is available.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. Rooms include a king-size bed. Separate bedrooms are available. Extra beds can be requested. A safe, a minibar and a desk are also available. The kitchenette comes with a refrigerator, a microwave and a tea/coffee station. An ironing set is provided for guests' convenience. A telephone, a TV, a radio and WiFi are provided as well. The daily newspaper is laid out for guests in the the rooms. A hairdryer and a vanity mirror are available in the bathrooms, which are equipped with a shower and a bathtub. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.

Sport

There are indoor and outdoor pools and a children's swimming area. Guests can treat themselves to refreshing drinks at the poolside snack bar and a relaxing soak in the hot tub. Comfortable sun loungers are available on the terrace. For those who wish to stay active while on holiday, the hotel offers beach volleyball. Water sports enthusiasts can enjoy windsurfing and diving. Sport and leisure facilities at the hotel include a gym, squash and aerobics. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, massage treatments and a solarium. Leisure facilities include a kids' club, live music and a dance club.

Meals

Dining facilities include a restaurant, a café and a bar. All-inclusive is offered as a catering option. Breakfast, lunch and dinner will satisfy appetites big and small. Diet meals, gluten-free meals and vegetarian dishes can be prepared on request. In addition, special catering options and snacks are available. The show cooking is a particularly special attraction.

Payment

The following credit cards are accepted: American Express, VISA, JCB and MasterCard.

Amenities at Grand Kempinski Hotel Shanghai Amenities at Grand Kempinski Hotel Shanghai

  • Facilities

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      Air conditioning

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      Bar(s)

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      Café

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      Car Park

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      Cloakroom

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      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Garage

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      Hairdresser

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      Hotel Safe

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      Kids Club

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Playground

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      Restaurant(s)

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      Room Service

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      Shops

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      TV Room

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      Wifi

  • Hygiene

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Packaged meals

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective masks for guests

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      All inclusive

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Aerobics

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      Children's Entertainment

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      Children's Pool

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      Gym

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      Indoor Pool

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      Jacuzzi

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      Massage

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      Number of Pools

    • -

      Sauna

    • -

      Squash

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      Steam bath

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      Sun loungers

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      Tanning Studio/Solarium

LocationLocation

Map preview

Around this property:

Centre

5.5 km

User Rating & ReviewsUser Rating & Reviews

  • Locationrating
  • Sleep Qualityrating
  • Roomsrating
  • Servicerating
  • Valuerating
  • Cleanlinessrating

Excellent

25156

Very Good

386

Average

121

Poor

42

Terrible

27

Recent Reviews: 25683

  • User:Gigiliciouss

    Trip type:

    Excellent 5-Star Service with a Classic Vibe

    rating20 Jun 2026

    Reminds me of old-school luxury! The 90s-style decor is very well-maintained and sparkling clean. The hotel checks every single box for 5-star service. Our river view room was fantastic, and the...

  • User:SY A

    Trip type:

    Super Amazing Stay ⭐

    rating14 May 2026

    We stayed in this hotel on 3-5 May and I felt obliged to leave a review here . We were so glad that your front desk assisted us with early check in so that we could have more time exploring the city...

  • User:expectingluxury

    Trip type:

    Forced Upselling

    rating16 Apr 2026

    Upon checking in at 2pm we were told that if we wanted a room immediately we would have to pay extra for the next category. Never met this practice at a quality hotel. If you welcome guest and the...

  • User:SH C

    Trip type:

    Worth a 5 star

    rating21 Mar 2026

    They are worth a 5-star. Great view, great location, friendly staff, good breakfast, good-quality bed, pleasant front desk interactions, and experienced concierge... all were perfect.

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