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This hotel welcomes guests in Hangzhou.
The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, safe, currency exchange service and cash machine. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities and a lift. There are a number of shops, including a supermarket and souvenir shop. The grounds of the hotel feature a playground and a lovely garden. Additional amenities include a TV room, a playroom and a library. Guests arriving by car can park their vehicles in the garage or in the car park (no extra charge). Further services and facilities include a 24-hour security service, a car hire service, a transfer service, 24-hour room service, an alarm call service, a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus. Active guests can make use of the bicycle hire service to explore the surrounding area. The business centre is on hand for guests' business requirements and provides a fax machine.
Air conditioning ensures that rooms maintain comfortable temperatures. All rooms are carpeted and have a double bed, a queen-size bed or a king-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator and a tea/coffee station. An ironing set is provided for guests' convenience. A telephone, a television with satellite/cable channels, a CD player, a DVD player, an alarm clock and WiFi (no extra charge) are provided as well. Guests can take advantage of the nightly turndown service. Slippers are included. A hairdryer and bathrobes are available in the bathrooms, which are equipped with a shower and a bathtub. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.
Guests can enjoy the benefits of a saltwater swim in the pleasantly warm waters of the indoor pool area. Fine weather can be enjoyed on the terrace. The pool bar serves a selection of refreshing drinks. There are many ways to relax or stay active at the hotel, including cycling/mountain biking, a gym, aerobics, a spa, a sauna, a steam bath and massage treatments. An entertainment programme and a kids' club are also options for entertainment. Copyright GIATA 2004 - 2024. Multilingual, powered by www.giata.com for client no. 127371
Various dining options are available, including a restaurant, a café and a bar. A continental breakfast buffet guarantees a great start to the day. Staff are also happy to provide children's meals.
The hotel accepts the following credit cards: VISA, JCB and MasterCard.
Facilities
Air conditioning
Bar(s)
Bicycle Hire
Café
Car Park
Conference Room
Currency Exchange
Disability-friendly
Games room
Garage
Hairdresser
Hotel Safe
Kids Club
Laundry Facilities
Laundry Service
Lifts
Pets
Playground
Restaurant(s)
Room Service
Shops
Small supermarket
TV Room
Wifi
Hygiene
Contactless payment
Enhanced cleaning programme
Hand sanitiser
Health checks on staff
Hygiene training for staff
Packaged meals
Protective equipment for employees
Protective equipment for guests
Protective hygiene screens
Protective masks for guests
Sanitiser dispenser
Social distancing regulations
Time interval between room bookings
Use of commercially available disinfectants
Meals
Breakfast Buffet
Continental Breakfast
Sport/Entertainment
Aerobics
Cycling/Mountain Biking
Gym
Heated Pool(s)
Indoor Pool
Massage
Number of Pools
Saltwater Pool
Sauna
Steam bath

Excellent
13
Very Good
9
Average
4
Poor
0
Terrible
0
Recent Reviews: 26
User:Jet542710
Trip type: Business
Perfect location for business or personal travel
26 Jun 2026
User:Brian R
Trip type: Business
Superb boutique hotel with many unique and beautiful features.
26 Jun 2026
User:Naakprapa
Trip type: Business
Canal Hotel
26 Jun 2026
User:idas2013
Trip type: Couples
Beautiful old buildings
26 Jun 2026
User:888anjup
Trip type: Business
Loved the hotel
26 Jun 2026