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Phoenix City Hotel Guangzhou

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Phoenix City Hotel Guangzhou

locationZengcheng, Guangzhou - Guangdong

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About  Phoenix City Hotel GuangzhouAbout Phoenix City Hotel Guangzhou

Location

This conference hotel warmly welcomes guests in Guangzhou. For business travellers, it provides everything needed for a pleasant stay.

Facility

The hotel has 3 lifts and features 573 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, safe, cash machine and drinks machine. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. A number of shops, including a supermarket and souvenir shop, are great for shopping or just browsing. The grounds of the hotel feature a playground and a lovely garden. Additional facilities include a library. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, a car hire service, a transfer service, 24-hour room service, an alarm call service, a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus. A bicycle hire service provides all the necessary equipment for exploring the surrounding area. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Air conditioning and adjustable central heating ensure that rooms maintain comfortable temperatures. Rooms have a double bed or a king-size bed. Extra beds can be requested. A safe and a minibar are also available. Guests will also find a tea/coffee station included among the standard features. A telephone, satellite television and WiFi (no extra charge) provide all the essentials for a comfortable holiday. Slippers are included. A hairdryer and bathrobes are provided in the bathrooms, which include a shower and a bathtub. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Wheelchair-friendly rooms with wheelchair-accessible bathrooms are also available. The hotel has family rooms and non-smoking rooms.

Sport

The pool complex ensures comfortable swimming with its indoor and outdoor pools and pleasantly heated water. Children can enjoy a special swimming area just for them. The pool area also includes a hot tub, a waterslide and a pool bar. A sun terrace, sun loungers, and parasols are available. For guests who wish to keep active, cycling/mountain biking, tennis and fishing are available. Sports enthusiasts are also offered a wide range of indoor activities, including a gym, table tennis, badminton, billiards, bowling, squash and aerobics. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, massage treatments and a solarium. A kids' club and a nightclub are also options for entertainment. Copyright GIATA 2004 - 2026. Multilingual, powered by www.giata.com for client no. 127371

Meals

Dining facilities include a restaurant, a café and a bar. A generous breakfast buffet guarantees a great start to the day.

Payment

The following credit cards are accepted: American Express, VISA, Diners Club, JCB and MasterCard.

 Amenities at Phoenix City Hotel Guangzhou Amenities at Phoenix City Hotel Guangzhou

  • Facilities

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      Air conditioning

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      Bar(s)

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      Bicycle Hire

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      Café

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      Car Park

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      Conference Room

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      Disability-friendly

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      Garage

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      Hairdresser

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      Hotel Safe

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      Kids Club

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Playground

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      Restaurant(s)

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      Room Service

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      Shops

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      Small supermarket

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      Waterslide

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      Wifi

  • Hygiene

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Hygiene training for staff

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      Protective equipment for employees

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      Breakfast Buffet

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      Lunch Buffet

  • Sport/Entertainment

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      Aerobics

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      Badminton

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      Billiards/Snooker

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      Bowling

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      Children's Pool

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      Cycling/Mountain Biking

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      Golf

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      Gym

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      Heated Pool(s)

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      Indoor Pool

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      Jacuzzi

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      Massage

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      Number of Pools

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      Outdoor Pool(s)

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      Parasols

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      Sauna

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      Squash

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      Steam bath

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      Sun loungers

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      Sun terrace

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      Table Tennis

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      Tanning Studio/Solarium

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      Tennis

LocationLocation

Map preview

Around this property:

Centre

37 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

127

Very Good

193

Average

42

Poor

15

Terrible

8

Recent Reviews: 385

  • User:MSchlagwein

    Trip type: Business

    Bad place to stay

    rating26 Jun 2026

    The rooms are dirtyand disgusting and the staff is not polite. For a late check-out you have to pay the full day tariff including the breakfast you don’t have. Discussion... more »
  • User:nanosizedgeeks

    Trip type: Business

    3.5 - it’s good but...

    rating26 Jun 2026

    Advertised as a 5 star hotel I stayed here on business for 3 nights. Staff are very friendly welcoming and try their best with English. Really helpful if your Chinese... more »
  • User:jenniferbO6387AM

    Trip type: Business

    Starting to get a little tired but still nice

    rating26 Jun 2026

    I first started staying here 10 years ago. Nice hotel with huge rooms. But now starting to get a bit dated and in need of refurbishment. The wifi is terrible.... more »
  • User:dricalderini

    Trip type: Business

    Good, but they don’t inform us correctly.

    rating26 Jun 2026

    The hotel is good but the the reception and the staff are terrible. They cannot speak English very well, also, they don’t give us correct information. I bought bus ticket... more »
  • User:sf743

    Trip type: Business

    Good value for holiday resort

    rating26 Jun 2026

    Spectacular hotel that has not been well maintained but good value, not really for if you want to do business in the city as it is too far. Communicating in... more »

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