




95 +PHOTOS



97+ photos
This hotel is located in Guangzhou.

No. 19 Jianshe 6th Road, Yuexiu District
Check-in from 3:00 PM · Check-out by 12:00 PM

No. 19 Jianshe 6th Road, Yuexiu District
Check-in from 3:00 PM · Check-out by 12:00 PM
Excellent
651 reviewsUser: 359dannyf
Trip type: Business
The worst hotel experience in my life
The worst hotel experience in my life. The entire front staff should be fired immediately especially Justin and Gary the assistant manager on duty. They do not belong in the hotel industry. They are tarnishing the Kempinski hotel group name. They both have zero customer service skills, zero empathy and very argumentative . If you are in Guangzhou, book any properties from Hyatt, Sheraton, Mercure,… The worst hotel experience in my life. The entire front staff should be fired immediately especially Justin and Gary the assistant manager on duty. They do not belong in the hotel industry. They are tarnishing the Kempinski hotel group name. They both have zer…
User: Road23961275685
Trip type: Family
Excellent standards / A comfortable and highly reliable choice
Exceptionally spacious—easily much larger and more comfortable. The layout is thoughtful, and the bedding is incredibly comfortable, providing a perfect sanctuary after a long day. The service were truly outstanding. The staff are genuinely warm, professional, and attentive. They consistently go out of their way to make you feel welcomed and taken care of from check-in to check-out. Tommy Cao,… Exceptionally spacious—easily much larger and more comfortable. The layout is thoughtful, and the bedding is incredibly comfortable, providing a perfect sanctuary after a long day. The service were truly outstanding. The staff are genuinely warm, professional,…
User: Patrik N
Trip type: Family
Always a fantastic choice
This was our third stay at Kempinski Hotel Guangzhou and once again it was absolutely fantastic.We stayed with our family and had a wonderful experience from start to finish. The staff are incredibly friendly, welcoming and attentive, always making us feel at home. The rooms are spacious, comfortable and beautifully maintained, offering everything needed for a relaxing stay.The location is perfect… This was our third stay at Kempinski Hotel Guangzhou and once again it was absolutely fantastic.We stayed with our family and had a wonderful experience from start to finish. The staff are incredibly friendly, welcoming and attentive, always making us feel at…
User: amama528
Trip type: Business
Insect ridden pillow resulting in bites on face and neck
User: itsangza
Trip type: Couples
This Must Be Guangzhou's Most "Unlucky" Luxury Hotel.
In the Liwan and Yuexiu districts of Guangzhou, the number of newly opened luxury hotels in recent years can be counted on one hand. The Kempinski Residences Guangzhou, located in the Taojin business district, is a new face that only debuted in 2020.However, less than two years after its opening, the road in front of it, Jianshe Liulu Road, was cordoned off for subway construction. The originally… In the Liwan and Yuexiu districts of Guangzhou, the number of newly opened luxury hotels in recent years can be counted on one hand. The Kempinski Residences Guangzhou, located in the Taojin business district, is a new face that only debuted in 2020.However, l…
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