59 +PHOTOS
61+ photos
This hotel warmly welcomes guests in Vina del Mar.
Calle 6 N 745
Check-in from 3:00 PM · Check-out by 12:00 PM
Calle 6 N 745
Check-in from 3:00 PM · Check-out by 12:00 PM
Good
175 reviewsUser: chaiken
Trip type: Couples
Two nice days at the Viña del Mar Novotel
We really enjoyed our stay at the Novotel Viña del Mar. A few things in our room didn't work as expected (the wiring of the lights, the refrigerator, and the trash can in the bathroom) but we appreciated the location of the hotel, the comfortable bed, the breakfast buffet, plus the friendliness and professionalism of the hotel staff.We really enjoyed our stay at the Novotel Viña del Mar. A few things in our room didn't work as expected (the wiring of the lights, the refrigerator, and the trash can in the bathroom) but we appreciated the location of the hotel, the comfortable bed, the brea…
User: haydnp953
Trip type: Solo travel
Avoid at all cost
Clueless management. Cold showers. Pool closed with no notice. No coffee or creamer in rooms. I notified management about missing money they could not care less. All in all a disgrace. Food and drink grossly overpriced..around 80% of the staff look miserable.Clueless management. Cold showers. Pool closed with no notice. No coffee or creamer in rooms. I notified management about missing money they could not care less. All in all a disgrace. Food and drink grossly overpriced..around 80% of the staff look miserable.
User: Ramcosto
A lot of problems
No internet connection almost for 24 horas, the breakfast/restaurant have two areas and use additional space ,this additional space the offer are not the same and you need back and forward to the main area I was there for vacation not for exerciseNo internet connection almost for 24 horas, the breakfast/restaurant have two areas and use additional space ,this additional space the offer are not the same and you need back and forward to the main area I was there for vacation not for exercise
User: Waldemar_Schneider
Trip type: Couples
Comfortable stay
while getting a fairly modern flair in comparison to the colonial style hotels, unfortunately you must be ready for some drawbacks - such as inflexible and unpredictable service staff resp. fruits and pastries from previous day at breakfast. Maria Elena Aburto Cabrera, Guest Services / Front Office at Novotel Vina del Mar, responded to this review Dear Waldemar: We would like to sincerely tha… while getting a fairly modern flair in comparison to the colonial style hotels, unfortunately you must be ready for some drawbacks - such as inflexible and unpredictable service staff resp. fruits and pastries from previous day at breakfast. Maria Elena Abu…
User: onebigepicurean
Trip type: Solo travel
A good choice for central Vina Del Mar
Nice hotel. Great location! Walking distance to several local restaurants and sights.Ascencio at the front desk was most helpful as were the rest of his fellow staff members. Excellent team.Room was nice and comfortable. Sheets flimsy and towels quite thin. No face cloths. No tissues. With the four nights stay, housekeeping missed their marks two mornings. No iron or board. You have to request one… Nice hotel. Great location! Walking distance to several local restaurants and sights.Ascencio at the front desk was most helpful as were the rest of his fellow staff members. Excellent team.Room was nice and comfortable. Sheets flimsy and towels quite thin. No…
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