2+ photos
Centrally located in Valparaiso, this hotel is just 10 m from the beach.
978 Esmeralda
Check-in from 3:00 PM · Check-out by 11:00 AM
978 Esmeralda
Check-in from 3:00 PM · Check-out by 11:00 AM
Good
181 reviewsUser: Peter W
Trip type: Couples
Totally underwhelming
Let me start by making clear that the expectations of our tour group were that we would be staying in high quality establishments with 4 star standards and indeed, that is what we experienced elsewhere in Chile and Argentina. So, someone cocked up - and having arrived late evening, we agreed to stay that night but really this was not what we expected. In terms of the area, it is certainly lively o… Let me start by making clear that the expectations of our tour group were that we would be staying in high quality establishments with 4 star standards and indeed, that is what we experienced elsewhere in Chile and Argentina. So, someone cocked up - and having…
User: David G
Trip type: Friends getaway
Special, but not in a good way
This hotel has two drawbacks - it is in a complete state of neglect on the inside and is in a very grimy part of town. The first two photos show the entrance from the outside and inside. The third photo shows our shower. If you are smart you won't venture as far as a shower. It's the first time in my life that I have showered in flip-flops. We left after the first night and found a much more pleas… This hotel has two drawbacks - it is in a complete state of neglect on the inside and is in a very grimy part of town. The first two photos show the entrance from the outside and inside. The third photo shows our shower. If you are smart you won't venture as f…
User: JanW48
Trip type: Couples
Very poor indeed
Stayed for one night as part of a touring holiday - originally booked for three nights but the whole group was moved on. Outside not particularly welcoming, graffiti on walls, one person on reception so check in took ages. Our room was small and shabby. Basically clean but the towels and bedding were grey and well worn. The so called bar and dining area was empty and I don’t know how one would hav… Stayed for one night as part of a touring holiday - originally booked for three nights but the whole group was moved on. Outside not particularly welcoming, graffiti on walls, one person on reception so check in took ages. Our room was small and shabby. Basica…
User: F7638VCnickg
Trip type: Couples
Hotel from Hell
As you approached from the docks walls covered in graffiti Enter hotel it looked like a run down coffee shopOne member of staff covering reception and barRooms like a hostel Dirty cover sheets on bedMeldew on walls , windows and shower Window overlooking township housesNeedless to stay we departed immediately to find alternative hotel How can this be more than two star hostel I thought it maybe us… As you approached from the docks walls covered in graffiti Enter hotel it looked like a run down coffee shopOne member of staff covering reception and barRooms like a hostel Dirty cover sheets on bedMeldew on walls , windows and shower Window overlooking towns…
User: sandradelgado71
Trip type: Couples
Bad Experience!!!!!
The worst service ever seen, please don't go. They don't fullfil any of reservation conditions. They neither offer solutions nor apologize for the unfulfillment. They don't have a close knowledge of client oriented service.The worst service ever seen, please don't go. They don't fullfil any of reservation conditions. They neither offer solutions nor apologize for the unfulfillment. They don't have a close knowledge of client oriented service.
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