The Ritz-Carlton Santiago

75 +PHOTOS

77+ photos

The Ritz-Carlton Santiago

Name: The Ritz-Carlton Santiago
Address: Calle El Alcalde 15, Santiago de Chile, chile
Telephone: 353818882077
Rating: 4.4

santiago de chile, chile

About The Ritz-Carlton Santiago

location

The hotel is located in the area of Las Condes near the financial district, and approximately a 10-minute drive both from the tourist centre of Parque Arauco and the beach. The establishment is also situated ten minutes from the Comodoro Arturo Merino Benítez International Airport.

facility

The hotel has a lift and features 205 rooms and 29 suites. The reception desk is open round the clock. Amenities include a baggage storage service, a safe and a currency exchange service. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. A fireplace creates a cosy atmosphere. A number of shops, including a souvenir shop, are great for shopping or just browsing. Parking facilities available to guests include a garage and a car park. Further services include a 24-hour security service, a babysitting service, a childcare service, a car hire service, a transfer service, room service, a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus. Bicycle storage is available to guests. There is a bike hire service as well. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

rooms

Rooms are equipped with air conditioning and individually adjustable heating. All rooms are carpeted and include a double bed, a queen-size bed or a king-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Guests will also find a tea/coffee station included among the standard features. Further amenities include an ironing set and a trouser press. A direct dial telephone, a television with satellite/cable channels, a radio and WiFi (no extra charge) are provided as well. Amenities provided in the rooms include slippers and a daily paper. Bathrooms are equipped with a shower and a bathtub. A hairdryer, a vanity mirror and bathrobes are available for daily use. For extra comfort in the bathrooms, guests are offered cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms, non-smoking rooms and smoking rooms.

sport

The indoor and outdoor pools are ideal for exercise as well as relaxation. Refreshing drinks at the pool bar and a relaxing soak in the hot tub offer the perfect way to unwind. Comfortable sun loungers are available on the terrace. For guests who wish to keep active, cycling/mountain biking and golf are available. The hotel's location is particularly ideal for skiers. Ski passes are available locally. After an eventful day, guests can work out and recharge in the gym. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath and massage treatments. Activity coordinators organise an entertainment programme for adults and children.

meals

Various dining options are available, including a non-smoking restaurant, a café and a bar. Bed and breakfast is offered as a catering option. At breakfast, guests serve themselves at the generous buffet. Various dishes can be ordered à la carte for lunch and dinner. Diet meals, gluten-free meals, vegetarian dishes and children's meals can be prepared on request. The hotel also offers special catering options. The show cooking is a particularly special attraction.

Amenities at The Ritz-Carlton Santiago

Facilities (17)

Air conditioningLobbyCurrency ExchangeShopsConference RoomInternet accessRoom ServiceLaundry ServiceBicycle HireElevator/ LiftIroning servicesLaundryNewspaperParkingSmoking roomsWifiEV Charging Station

Beauty and Spa (3)

MassageSpaSteam and Sauna

Business Center and Conferences (1)

Business Center

Common Area (2)

ReceptionSun Deck

Family and Kids (1)

Childcare service

General Services (4)

ConciergeLuggage storageMultilingual StaffWheelchair

Hygiene (5)

Contactless check-in/-outProtective equipment for employeesProtective equipment for guestsGym/ Fitness centreFirst-aid services

Meals (6)

Breakfast BuffetBreakfast ServedContinental BreakfastBarCafeRestaurant

Object Information (1)

Fax

Outdoor Activities and Sports (2)

Outdoor sportsSkiing

Room Facilities (8)

ShowerBathtubHairdryerMinibarTVRoom serviceSlippersToiletries

Security (2)

Fire extinguishersSecurity Guard

Shopping (1)

Souvenir shop

Sport/Entertainment (5)

Indoor PoolSwimming PoolSaunaGymEvents

Transfers (1)

Airport Transfers

Location

Santiago Chile, Santiago de Chile, Chile

Calle El Alcalde 15

Nearest airport24km

What's nearby

Nearest airport24km

Check-in from 3:00 PM · Check-out by 12:00 PM

Santiago Chile, Santiago de Chile, Chile

Calle El Alcalde 15

Nearest airport24km

What's nearby

Nearest airport24km

Check-in from 3:00 PM · Check-out by 12:00 PM

User Rating & Reviews

4.4

Very Good

2023 reviews

Value
Rooms
Cleanliness
Service

Excellent1314
Very Good430
Average150
Poor79
Terrible50

Recent Reviews: 2023

User: Ian H
Trip type: Couples
Perfect
23 Sep 2026
Absolutely seamless experience, official airport taxi tried to scam us until he found out where we were going and then they sorted him out! Faultless check in, room was beautifully appointed, even though Reno's going on it didn't affect the check in, we were on executive floor so taken straight to level 10 for check in to their lounge, in our room 5 minutes later, went to the pool, one of the most… Absolutely seamless experience, official airport taxi tried to scam us until he found out where we were going and then they sorted him out! Faultless check in, room was beautifully appointed, even though Reno's going on it didn't affect the check in, we were o…
User: Freebyrds
Trip type: Couples
It’s really a 5 star!
09 Sep 2026
My husband and I stayed for two nights and everything about the stay was 5 stars. I have never stayed at A Ritz Carlton before but I can say we received TRULY 5 star service from every employee including some that seemed off the clock or maybe they were management walking around - who knows, but it was nice. We checked in and had everything about our stay explained and our benefits etc etc., ( we… My husband and I stayed for two nights and everything about the stay was 5 stars. I have never stayed at A Ritz Carlton before but I can say we received TRULY 5 star service from every employee including some that seemed off the clock or maybe they were manage…
User: Tessamelad
Trip type: Couples
Had a great first class stay in this hotel.
06 Sep 2026
Accommodating, friendly, helpful staff. Thank you to the lady who check us in. We had a great time when we stayed in the hotel. Close to everything, upscale mall , good food around the area and near tourist attractions. Thank you to you all! Very clean hotel.. and the breakfast in the lobby was awesome first class and so with the service. I wish I remember all their names but good service really!Accommodating, friendly, helpful staff. Thank you to the lady who check us in. We had a great time when we stayed in the hotel. Close to everything, upscale mall , good food around the area and near tourist attractions. Thank you to you all! Very clean hotel..…
User: TravelMaven42
Trip type: Couples
Friendly, Kind & Helpful
01 Sep 2026
Our stay at The Ritz-Carlton, Santiago was wonderful from start to finish. The entire team was exceptionally friendly, kind, and helpful, always going above and beyond to make us feel welcome and well taken care of. The hotel itself is beautiful, comfortable, and perfectly suited for a relaxing stay in Santiago. What truly stood out, however, was the genuine hospitality of the staff and their will… Our stay at The Ritz-Carlton, Santiago was wonderful from start to finish. The entire team was exceptionally friendly, kind, and helpful, always going above and beyond to make us feel welcome and well taken care of. The hotel itself is beautiful, comfortable,…
User: Alexander S
Trip type: Family
5 Star 1st Class
30 Aug 2026
Top Class Service, Concierge, food, staff accommodations and even the ability to accommodate custom special requests. We requested something off menu, local cuisine and head chef did not have quite the correct ingredients that evening. They got them next morning early and were able to deliver the special food to the room before checkout…top class performance. Thank you to server IVAN and housekeep… Top Class Service, Concierge, food, staff accommodations and even the ability to accommodate custom special requests. We requested something off menu, local cuisine and head chef did not have quite the correct ingredients that evening. They got them next morni…

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