Sheraton Santiago Hotel and Convention Center

This hotel is located within walking distance of famous sights such as the house of Pablo Neruda, the best shopping district, restaurants and bars and a unique vineyard in the downtown area. The nearest links to the public transport network (Providencia stop) are just a 10-minute walk away and guests will find a number of museums and attractions nearby, including the Museo Chileno de Arte Precolombino (2.4 km), the Museo de las Bellas Artes (5 km) and the Teatro Municipal Santiago. The hotel is located near the new highway, the Costanera Norte and the new conception bridge and lies just 14 minutes from the international airport.

The hotel has 379 rooms, including 15 suites, 323 single rooms and 40 double rooms, which are located on 7 storeys and are reachable by lift. The reception desk is open round the clock. Amenities include a baggage storage service, safe, currency exchange service and cash machine. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel offers various facilities for guests with disabilities. Wheelchair-accessible facilities are available. A fireplace creates a cosy atmosphere. A number of shops, including a supermarket and souvenir shop, are great for shopping or just browsing. The grounds of the hotel feature a playground and a lovely garden. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, room service, a laundry service, a hairdresser, a coin-operated laundry, a hotel doctor and a hotel shuttle bus. Bicycle storage is available to guests. There is a bike hire service as well. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms are equipped with air conditioning, individually adjustable heating and a fan. All rooms are carpeted and include a double bed and a sofa bed. Separate bedrooms are available. Extra beds can be requested. A safe, a minibar and a desk are also available. Guests will also find a tea/coffee station included among the standard features. Further amenities include an ironing set and a trouser press. A direct dial telephone, a television with satellite/cable channels, a radio and WiFi (no extra charge) are provided as well. A hairdryer and a vanity mirror are available in the bathrooms, which are equipped with a shower and a bathtub. For extra comfort in the bathrooms, guests are offered cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.

There are indoor and outdoor pools and a children's swimming area. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. There is a poolside snack bar as well. For guests who wish to keep active, cycling/mountain biking and tennis are available. The hotel's location is particularly ideal for skiers. After an eventful day, guests can work out and recharge in the gym. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, a hammam, massage treatments and a solarium. Activity coordinators organise an entertainment programme for adults and children.

Dining facilities include a restaurant with air conditioning, a café and a bar. Breakfast, lunch and a dinner à la carte delight guests with culinary treats and a wide variety of dishes. Diet meals, vegetarian dishes and children's meals can be prepared on request. In addition, special catering options and snacks are available. Alcoholic beverages are available.