Pullman Santiago Vitacura

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96+ photos

Pullman Santiago Vitacura

Name: Pullman Santiago Vitacura
Address: Av. Vitacura 3201, Santiago de Chile, chile
Telephone: 353818882077
Rating: 4.4

santiago de chile, chile

About Pullman Santiago Vitacura

location

This hotel is located in Santiago de Chile.

facility

The hotel has a lift and features 295 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, a safe and a currency exchange service. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel offers various facilities for guests with disabilities. Wheelchair-accessible facilities are available. A number of shops, including a souvenir shop, are great for shopping or just browsing. A garden provides extra space for rest and relaxation in the open air. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, a babysitting service, medical assistance, a transfer service, 24-hour room service, a laundry service, a coin-operated laundry and a hotel shuttle bus. The business centre is on hand for guests' business requirements and provides a fax machine.

rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. Rooms have a double bed, a queen-size bed or a king-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a mini fridge and a tea/coffee station. An ironing set is provided for guests' convenience. A telephone, a TV, a radio and WiFi are provided as well. A hairdryer and a telephone are available in the bathrooms, which are equipped with a shower and a bathtub. For extra comfort in the bathrooms, guests are offered cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms, non-smoking rooms and smoking rooms.

sport

The indoor and outdoor pools are ideal for exercise as well as relaxation. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. There are many ways to relax or stay active at the hotel, including golf, a gym, yoga, aerobics, a steam bath and a solarium. Children are well looked after in the kids' club.

meals

Various dining options are available, including a restaurant, a café and a bar. A continental breakfast buffet guarantees a great start to the day. Special meals, including diet meals, are also available. The hotel also offers special catering options.

Amenities at Pullman Santiago Vitacura

Facilities (16)

Air conditioningLobbyCurrency ExchangeShopsConference RoomRoom ServiceLaundry ServiceGarageKids ClubElevator/ LiftIroning servicesLaundryNewspaperParkingSmoking roomsWifi

Building Information (1)

Garden (m²)

Business Center and Conferences (1)

Business Center

Common Area (2)

ReceptionSun Deck

General Services (4)

Doctor on callLuggage storageMultilingual StaffPool/ Beach towels

Hygiene (5)

Contactless check-in/-outProtective equipment for employeesProtective equipment for guestsGym/ Fitness centreFirst-aid services

Meals (7)

Breakfast BuffetBreakfast ServedSpecial DietContinental BreakfastBarCafeRestaurant

Object Information (1)

Fax

Outdoor Activities and Sports (2)

Outdoor sportsSkiing

Room Facilities (8)

ShowerBathtubHairdryerMinibarTVClosetRoom serviceToiletries

Security (2)

Fire extinguishersSecurity Guard

Sport/Entertainment (5)

Outdoor Pool(s)Swimming PoolGymGolfTanning Studio/Solarium

Transfers (2)

Airport TransfersShuttle Service

Location

Santiago Chile, Santiago de Chile, Chile

Av. Vitacura 3201

Nearest beach100km

What's nearby

Nearest beach100km

Check-in from 3:00 PM · Check-out by 12:00 PM

Santiago Chile, Santiago de Chile, Chile

Av. Vitacura 3201

Nearest beach100km

What's nearby

Nearest beach100km

Check-in from 3:00 PM · Check-out by 12:00 PM

User Rating & Reviews

4.4

Very Good

2969 reviews

Value
Rooms
Cleanliness
Service

Excellent1599
Very Good1037
Average233
Poor58
Terrible42

Recent Reviews: 2969

User: Luis P
Trip type: Family
Wonderful experience.
22 Sep 2026
The location was great. The staff was wonderful specially Mabel Donoso, she was friendly and nice. TEAM PULLMAN VITACURA, Guest Services / Front Office at Pullman Santiago Vitacura, responded to this review Dear Guest,Thank you very much for sharing your experience with us and for highlighting our great location and the service provided by our team.We are especially pleased to know that Mabel… The location was great. The staff was wonderful specially Mabel Donoso, she was friendly and nice. TEAM PULLMAN VITACURA, Guest Services / Front Office at Pullman Santiago Vitacura, responded to this review Dear Guest,Thank you very much for sharing your…
User: Ian H
Trip type: Couples
Excellent Place to Base Yourself
08 Sep 2026
From the moment we checked in (after 13.5 hours of flying) to when we left, the place was outstanding, in fairness we had a number of room service issues but have overlooked them due to the outstanding service we received to correct them, and make our stay amazing. Great place to base yourself as food places everywhere of different nationalities within walking distance, close to the main attractio… From the moment we checked in (after 13.5 hours of flying) to when we left, the place was outstanding, in fairness we had a number of room service issues but have overlooked them due to the outstanding service we received to correct them, and make our stay ama…
User: Stay38892793652
Trip type: Business
A « 5-star » that rations water and charges for coffee after you complain
25 Jul 2026
7-night business stay with several colleagues, including Accor ALL Platinum members. What follows is factual.The room was stocked with two bottles of water and four coffee capsules for 7 nights — the same allocation given for a 3-night stay. After complaining, coffee was added to the room… then charged to my bill. Novotel properties — a lower-tier brand within the same group — offer unlimited wate… 7-night business stay with several colleagues, including Accor ALL Platinum members. What follows is factual.The room was stocked with two bottles of water and four coffee capsules for 7 nights — the same allocation given for a 3-night stay. After complaining,…
User: Xiriss
Trip type: Family
3 complains and the Room keeps dirty
19 Jul 2026
As an All Accor Platinum member I always had great experience in this chain PULLMAN, specially my last stay here, but after 7 nights this July I’m leaving with an experience way less than an Ibis. I had complain 3 times about the cleaning of my room. On the first night the tray with the welcome goodies were not taken from the room and it was dirty and with left over food on the tray, table and fl… As an All Accor Platinum member I always had great experience in this chain PULLMAN, specially my last stay here, but after 7 nights this July I’m leaving with an experience way less than an Ibis. I had complain 3 times about the cleaning of my room. On the f…
User: Bryan R
Trip type: Couples
Incredible staff, clean beyond words, an incredible experience!
02 Mar 2026
We recently stayed at Pullman Santiago Vitacura and Pullman Vina Del Mar. I’m an contacting you because I want to accurately describe how incredible our stays were at your hotels… truly first class top of the line! The entire staff at Pullman Santiago Vitacura has been amazing! Andres and Jose welcomed us the second we arrived, explained the hotel and the area just made us feel at home. When we ar… We recently stayed at Pullman Santiago Vitacura and Pullman Vina Del Mar. I’m an contacting you because I want to accurately describe how incredible our stays were at your hotels… truly first class top of the line! The entire staff at Pullman Santiago Vitacura…

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