NH Ciudad De Santiago

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47+ photos

NH Ciudad De Santiago

Name: NH Ciudad De Santiago
Address: Avda. Condell, 40, Santiago de Chile, chile
Telephone: 353818882077
Rating: 4.1

santiago de chile, chile

About NH Ciudad De Santiago

location

This hotel is located close to both the downtown and to the most important financial centres of the city. In front of the hotel is an extensive park. Restaurants are located some 500 m from the establishment, and the nearest railway station is 10 min by car. Shopping venues are approximately 1 km away from the hotel.

facility

The hotel has 122 suites, which are located on 12 storeys and are reachable by lift. The friendly staff at the reception desk are happy to answer any questions. Amenities include a cloakroom, baggage storage service, safe and currency exchange service. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. There are also a number of shops that make for great strolling and browsing. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage or in the car park (for a fee). Further services and facilities include a 24-hour security service, a car hire service, medical assistance, a transfer service, room service, an alarm call service, a laundry service, a hairdresser and a hotel shuttle bus. The business centre is on hand for guests' business requirements and provides a fax machine.

rooms

Air conditioning and individually adjustable heating ensure that rooms maintain comfortable temperatures. Rooms have a double bed or a king-size bed. A safe, a minibar and a desk are also available. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio, a stereo system and WiFi (no extra charge) are provided as well. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Wheelchair-friendly rooms can be booked. Family rooms are available for parents with children.

sport

Excellent swimming awaits guests at the indoor pool. The hot tub in the pool area promises pure relaxation. There are many ways to relax or stay active at the hotel, including a gym, a spa, a sauna and massage treatments.

meals

Dining facilities include a restaurant, a breakfast room, a café and a bar. Catering options include bed and breakfast, half board and full board. A continental breakfast buffet guarantees a great start to the day. At lunch, guests can choose between a buffet, à la carte and a set menu. Dinner options include à la carte and a set menu. Special meals, including diet meals, are also available. The hotel also offers special catering options. The hotel offers a selection of alcoholic and non-alcoholic beverages.

Amenities at NH Ciudad De Santiago

Facilities (13)

Air conditioningLobby24-hour receptionConference RoomRoom ServiceLaundry ServiceElevator/ LiftIroning servicesLaundryNewspaperParkingSmoking roomsWifi

Beauty and Spa (2)

MassageSpa

Business Center and Conferences (1)

Business Center

Family and Kids (1)

Childcare service

General Services (6)

ConciergeLuggage storageMultilingual StaffPool/ Beach towelsWake-up Call / ServiceWheelchair

Hygiene (5)

Contactless check-in/-outProtective equipment for employeesProtective equipment for guestsGym/ Fitness centreFirst-aid services

Meals (7)

Breakfast BuffetBreakfast ServedSpecial DietContinental BreakfastBarCafeRestaurant

Object Information (1)

Fax

Room Facilities (9)

ShowerBathtubHairdryerMinibarTVClosetRoom serviceSlippersToiletries

Security (2)

Fire extinguishersSecurity Guard

Sport/Entertainment (3)

SaunaGymEvents

Transfers (2)

Airport TransfersShuttle Service

Location

Santiago Chile, Santiago de Chile, Chile

Avda. Condell, 40

What's nearby

Park100m
Restaurants500m
Shopping opportunities1km
Tourist Centre5km
City Centre5km

Check-in from 3:00 PM · Check-out by 12:00 PM

Santiago Chile, Santiago de Chile, Chile

Avda. Condell, 40

What's nearby

Park100m
Restaurants500m
Shopping opportunities1km
Tourist Centre5km
City Centre5km

Check-in from 3:00 PM · Check-out by 12:00 PM

User Rating & Reviews

4.1

Very Good

1893 reviews

Value
Rooms
Cleanliness
Service

Excellent708
Very Good754
Average308
Poor83
Terrible40

Recent Reviews: 1893

User: williamsbrian699
Very clean, helpful staff, great location
14 Jun 2026
This hotel is in a great location very safe. The staff were amazing to deal with. The hotel was very clean. It’s very comfortable a great place to stay. As an American being in Chile for the first time, I could not have picked a better hotel. We will definitely be back. Alexander Valdivia, Guest Services / Front Office at NH Ciudad de Santiago, responded to this review Dear williambsbrian699,… This hotel is in a great location very safe. The staff were amazing to deal with. The hotel was very clean. It’s very comfortable a great place to stay. As an American being in Chile for the first time, I could not have picked a better hotel. We will definitel…
User: Joshmcwilliam
Trip type: Family
Not fun in NH Santiago
05 Jun 2026
I am currently staying at NH Ciudad de Santiago with my wife, and unfortunately our experience has been extremely disappointing.We chose NH because we expected a professional and welcoming hotel experience, especially given the price we paid. Instead, from the moment we arrived, we have felt like an inconvenience rather than valued guests.When we arrived about two hours before check-in, I politely… I am currently staying at NH Ciudad de Santiago with my wife, and unfortunately our experience has been extremely disappointing.We chose NH because we expected a professional and welcoming hotel experience, especially given the price we paid. Instead, from the…
User: Loretta G
Trip type: Couples
Intrepid put us here!
28 May 2026
Basic hotel pleasant helpful staff but some serious problems!Electric jug and coffee machine in room but no coffee, tea, milk or cup! ?? . Breakfast no tea bags had to ask. Luke warm water, cold foods but if get omelette very nice. Hilarious early breakfast, no tea, stale sandwiches and that was it! Truly if intrepid hadn’t put us there we would never stay in such a place. Alexander Valdivia, G… Basic hotel pleasant helpful staff but some serious problems!Electric jug and coffee machine in room but no coffee, tea, milk or cup! ?? . Breakfast no tea bags had to ask. Luke warm water, cold foods but if get omelette very nice. Hilarious early breakfast, n…
User: cigarpasionado
Trip type: Family
Unhelpful and slow staff…always with a NO for an answer.
09 Apr 2026
We had an ok stay, room was big,bathroom was a bit moldy. What we did not like was the bad attitude at the frontdesk. Alexander Valdivia, Guest Services / Front Office at NH Ciudad de Santiago, responded to this review Dear Guest,Thank you for sharing your feedback. We are pleased to know that the spaciousness of the room met your expectations.We are truly sorry to learn that aspects of your… We had an ok stay, room was big,bathroom was a bit moldy. What we did not like was the bad attitude at the frontdesk. Alexander Valdivia, Guest Services / Front Office at NH Ciudad de Santiago, responded to this review Dear Guest,Thank you for sharing you…
User: Kyle8H
Disappointed stay at Santiago
15 Mar 2026
The front desk staff were not friendly. Even though we had an official email confirming our room, it made no difference — they still gave us a completely different room from what we expected.The room didn’t even have coffee or a coffee machine, and the only water provided was an unsealed bottle. Alexander Valdivia, Guest Services / Front Office at NH Ciudad de Santiago, responded to this review… The front desk staff were not friendly. Even though we had an official email confirming our room, it made no difference — they still gave us a completely different room from what we expected.The room didn’t even have coffee or a coffee machine, and the only wa…

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