




68 +PHOTOS



70+ photos
This hotel welcomes guests in Santiago de Chile.

Av. Alonso de Cordova 6050
Check-in from 3:00 PM · Check-out by 12:00 PM

Av. Alonso de Cordova 6050
Check-in from 3:00 PM · Check-out by 12:00 PM
Good
1011 reviewsUser: FarAway599920
Trip type: Business
Good stay WiFi can be a bit tricky
Great stay. Nohemy and Natacha and Ignacio on reception very helpfulGreat stay. Nohemy and Natacha and Ignacio on reception very helpful
User: Stay61564584977
Trip type: Couples
Stay at hotel
Fantastic experience, 5 stars, the spa was amazing!!Fantastic experience, 5 stars, the spa was amazing!!
User: Verity B
Trip type: Solo travel
Expensive stay for worst night sleep
Very disappointing stay. The reception staff were unfriendly and unhelpful, and I had to leave the hotel to withdraw cash because they couldn't process my debit card for the deposit. I was unable to order room service because I was repeatedly transferred between numbers with no one able to help. The room itself had several issues: the shower was broken, the Wi-Fi didn't work, the cups were dirty,… Very disappointing stay. The reception staff were unfriendly and unhelpful, and I had to leave the hotel to withdraw cash because they couldn't process my debit card for the deposit. I was unable to order room service because I was repeatedly transferred betwe…
User: petr b
Trip type: Business
Could be a nice modern hotel but the staff is mostly quite obnoxious and (claimed) procedures very customer unfriendly
I was here for the 4th time (not my choice), 4th week's stay. Unfriendly reception would not allow me to check in for the prepaid 5 nights without paying 250 US$ guarantee. Then I could not even use this to pay for breakfast. I was not allowed to check out at midnight for 4am departure "Check out only after delivering room key". There is one bottle of water for the entire stay, Coffee bags not rep… I was here for the 4th time (not my choice), 4th week's stay. Unfriendly reception would not allow me to check in for the prepaid 5 nights without paying 250 US$ guarantee. Then I could not even use this to pay for breakfast. I was not allowed to check out at…
User: Skydive_antoine
Trip type: Couples
Horrible
Hotel to avoid! Terrible reception and service! Moreover, when they acknowledge an overcharge, they don’t refund you! So in addition to providing extremely poor service, they are thieves! Legal action is underway.Hotel to avoid! Terrible reception and service! Moreover, when they acknowledge an overcharge, they don’t refund you! So in addition to providing extremely poor service, they are thieves! Legal action is underway.
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