68 +PHOTOS
70+ photos
This hotel is located right in the heart of Santiago de Chile.
Avenida Providencia 1187
Check-in from 3:00 PM · Check-out by 12:00 PM
Avenida Providencia 1187
Check-in from 3:00 PM · Check-out by 12:00 PM
Good
4596 reviewsUser: Robert H
Trip type: Solo travel
Ibis Hotel Providencia, Santiago de Chile
As soon as I entered the hotel, the smell of rotten eggs shocked me. It lasted 2 days and at night was unbearable. I was scared. There are at least 15 employees at the lobby, but no one greets you. The front desk personnel were helpful. They have a taxi driver that you can use. This driver does not know how to get around. He got lost on my ride and instead of taking 20 minutes to get to my meeting… As soon as I entered the hotel, the smell of rotten eggs shocked me. It lasted 2 days and at night was unbearable. I was scared. There are at least 15 employees at the lobby, but no one greets you. The front desk personnel were helpful. They have a taxi driver…
User: HPS2009
Trip type: Family
As expected
It is exactly what you would expect from an Ibis—small but functional room, clean, no luxury. Regarding the location, it all depends on what you will do in Santiago. It is in the middle of the road between downtown (and historical tourist attractions) and the richer neighborhoods (with its malls, bars, and restaurants)It is exactly what you would expect from an Ibis—small but functional room, clean, no luxury. Regarding the location, it all depends on what you will do in Santiago. It is in the middle of the road between downtown (and historical tourist attractions) and the…
User: alipattSD
Trip type: Solo travel
Decent, but limited
Pretty primitive. It is an Ibis though. No kettles or any glasses or cups in the room. Was there 3 days and despite the “clean my room” sign it didn’t get cleaned. Sheets and bedding were stained, but it’s cheap and a good location.Skip the overpriced breakfast and hit the cafes across the road.Little or no English, so keep that in mind if your Español is iffy.Pretty primitive. It is an Ibis though. No kettles or any glasses or cups in the room. Was there 3 days and despite the “clean my room” sign it didn’t get cleaned. Sheets and bedding were stained, but it’s cheap and a good location.Skip the overpriced breakfas…
User: pratt_warren
Trip type: Business
Customer service and internet is dire
Nice room, nice view. Poor breakfast (with pineapple and orange 'juice' made with powder). Terrible internet, incapable of using Netflix or making a video call. I tried to call reception for about 2 hours - always engaged. Lady at breakfast shortchanged me when I paid in cash. All in all, poor quality and poor service. I'll go elsewhere next time.Nice room, nice view. Poor breakfast (with pineapple and orange 'juice' made with powder). Terrible internet, incapable of using Netflix or making a video call. I tried to call reception for about 2 hours - always engaged. Lady at breakfast shortchanged me whe…
User: 91pablom
Trip type: Solo travel
Hotel is good, location isn't.
I stayed here for a couple nights and the hotel is in very good shape, everything still smells new.The location isn't really good, there's literally nothing around, you will need an Uber to go anywhere.Never take a taxi in Chile!!! They will totally rip you off.Front desk people isn't friendly or welcoming at all but I think that's everywhere in Chile. Luciano Marquardt, General Manager at Ibis… I stayed here for a couple nights and the hotel is in very good shape, everything still smells new.The location isn't really good, there's literally nothing around, you will need an Uber to go anywhere.Never take a taxi in Chile!!! They will totally rip you of…
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