




55 +PHOTOS



57+ photos
This hotel warmly welcomes guests in Concepción.

Avenida San Andres 37
Check-in from 3:00 PM · Check-out by 12:00 PM

Avenida San Andres 37
Check-in from 3:00 PM · Check-out by 12:00 PM
Good
938 reviewsUser: Chimango
Trip type: Solo travel
Never again! Awful reception attitude!
My worst experience in a hotel!!!!!The receptionist (Sofia) has a stone face… didn’t even great me at all!!!I told her I have a hearing problem and kept telling me something about the WiFi in the room and I wasn’t able to hear and or understand what she was saying. I asked her to repeat it and she kept the voice very low!I asked for a manager and she reply there’s now right now!Sofia is a very rud… My worst experience in a hotel!!!!!The receptionist (Sofia) has a stone face… didn’t even great me at all!!!I told her I have a hearing problem and kept telling me something about the WiFi in the room and I wasn’t able to hear and or understand what she was sa…
User: nicklausi
Trip type: Business
Horrible - ibis corporate: close down the hotel!
This place is unacceptable! I stayed there with a Brazilian and a British business partner. We all shared the same opinion about the place.They advertise low rates outside and charge you 95$ inside.The interior is like a hostel with deteriorated furniture.The entrance is dirty and the breakfast is worse than a truck stop (i think most truck stops have better food)I hope the hotel is being marked a… This place is unacceptable! I stayed there with a Brazilian and a British business partner. We all shared the same opinion about the place.They advertise low rates outside and charge you 95$ inside.The interior is like a hostel with deteriorated furniture.The…
User: stephanie_bornhardt
Trip type: Couples
Horrible service!
We stayed for a night and it was awful. They gave us a room and it turns out the room was already occupied!!! No apology and no explanation. I definitely don’t recommend this hotel. Holiday inn is right across the street and has way better dependencies and nicer staff. Cheaper is not better! IbisCon, Director de Recepción at Ibis Concepcion, responded to this review Thank you for taking the t… We stayed for a night and it was awful. They gave us a room and it turns out the room was already occupied!!! No apology and no explanation. I definitely don’t recommend this hotel. Holiday inn is right across the street and has way better dependencies and nic…
User: al0mnus
Trip type: Couples
The usual Ibis standard but a little far out.
The main plus point apart from being a comfortable hotel run by very friendly helpful staff is its proximity to the Mall Trebol via a pedestrian bridge over the dual carriageway where there is a food court and a host of shops. There are also restaurants nearby on the same side of the road which attracted varying reviews. It is close, 2 kms, to the airport but 5 kms out of town so probably the simp… The main plus point apart from being a comfortable hotel run by very friendly helpful staff is its proximity to the Mall Trebol via a pedestrian bridge over the dual carriageway where there is a food court and a host of shops. There are also restaurants nearby…
User: avcapobi
Trip type: Couples
Decent hotel for the price; close to the airport and mall
We’ve stayed here a few times and while it’s a reasonable place to stay for the weekend, it is getting a bit rundown and could do with some maintenance. We had to ask for a second bar of soap, another plastic glass and an extra towel. There isn’t much choice for breakfast in the area, so have to use their buffet. It’s ok for the price but certainly not the highlight of the hotel. Ask for a room on… We’ve stayed here a few times and while it’s a reasonable place to stay for the weekend, it is getting a bit rundown and could do with some maintenance. We had to ask for a second bar of soap, another plastic glass and an extra towel. There isn’t much choice f…
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