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Palace Royal

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Palace Royal

locationQuebec, Quebec-QC

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About Palace RoyalAbout Palace Royal

Location

This hotel is located in the heart of Quebec City.

Facility

The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, safe, currency exchange service, cash machine and drinks machine. Wireless internet access allows guests to stay connected while on holiday. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities and a lift. Souvenirs can be purchased at the gift shop. A garden provides extra space for rest and relaxation in the open air. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage or in the car park (for a fee). Further services and facilities include a babysitting service, a childcare service, room service, a laundry service and a coin-operated laundry. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. A balcony is included as standard in some rooms. The rooms have a king-size bed and a sofa bed. Separate bedrooms are available. Children's beds and extra beds can be requested for younger guests. A minibar and a desk are also available. For guests' convenience, units include a refrigerator, a mini fridge, a microwave and a tea/coffee station. An ironing set is provided for guests' convenience. Other features include a telephone, a TV, a radio, an alarm clock and WiFi (no extra charge). Guests can take advantage of the nightly turndown service. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. For extra comfort in the bathrooms, guests are offered cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.

Sport

The pool complex ensures comfortable swimming with its indoor and outdoor pools and pleasantly heated water. Children can enjoy a special swimming area just for them. The sun loungers are perfect for soaking up some sun. The hot tub in the pool area promises pure relaxation. There are many ways to relax or stay active at the hotel, including a gym, aerobics, a spa, a sauna, a steam bath and massage treatments.

Meals

The dining area includes a restaurant and a bar. A generous breakfast buffet, lunch and dinner offer plenty of delicious variety. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.

Payment

The hotel accepts the following credit cards: American Express, VISA and MasterCard.

Amenities at Palace Royal Amenities at Palace Royal

  • Facilities

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      Air conditioning

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      Bar(s)

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      Car Park

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      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Garage

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Pets

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      Restaurant(s)

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      Room Service

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      TV Room

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Housekeeping only upon request

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      Hygiene training for staff

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective hygiene screens

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      Protective masks for guests

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      Breakfast Buffet

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Aerobics

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      Children's Pool

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      Gym

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      Heated Pool(s)

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      Indoor Pool

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      Jacuzzi

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      Massage

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      Number of Pools

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      Outdoor Pool(s)

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      Sauna

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      Steam bath

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      Sun loungers

LocationLocation

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User Rating & ReviewsUser Rating & Reviews

  • Locationrating
  • Sleep Qualityrating
  • Roomsrating
  • Servicerating
  • Valuerating
  • Cleanlinessrating

Excellent

1048

Very Good

816

Average

316

Poor

154

Terrible

127

Recent Reviews: 2461

  • User:KBG351

    Trip type: Family

    Disappointing Conditions and amenities but great location

    rating01 Jan 2025

    It’s a great location . And nice staff. But .. we had an atrium room facing pool and the evening concerts while enjoyed by many were not enjoyed by us. After an 11 hour ride we were blasted Until 10...

  • User:KB K

    Trip type: Family

    Very disappointing property.. but great location..

    rating29 Dec 2024

    The linoleum Floors are dirty and alot of salt crystals from people's boots .my feet were black and sticky..I have fotos to prove it. They don't do a daily clean ---which is ok With me. BUT.--IN...

  • User:Lori K

    Trip type:

    I would not recommend

    rating07 Dec 2024

    VERY disappointed in this hotel! I have been up all night due to drunk people screaming and yelling after an event they had here for the holidays. Called the font desk but seems nothing for done...

  • User:scottdittmer

    Trip type:

    Good hotel but elevator issues and no balcony

    rating11 Nov 2024

    The hotel is in an excellent location. Unfortunately one of the elevators always seemed to be out of order and there was always a line to get to the room. We were a little disappointed that our...

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