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Les Suites Victoria, Ascend Hotel Collection

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Les Suites Victoria, Ascend Hotel Collection

locationGatineau, Ottawa-ON

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About Les Suites Victoria, Ascend Hotel CollectionAbout Les Suites Victoria, Ascend Hotel Collection

Location

This hotel warmly welcomes guests in Gatineau.

Facility

The hotel has a lift and features 47 rooms. The friendly staff at the reception desk are happy to answer any questions. Services such as a cloakroom, a baggage storage service and a safe ensure a comfortable stay. Wireless internet access is provided in public areas. The hotel offers a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. A number of shops, including a souvenir shop, are great for shopping or just browsing. Additional amenities include a newspaper stand, a TV room and a playroom. Guests arriving by car can park their vehicles in the car park. Further services and facilities include a 24-hour security service, room service, a laundry service and a coin-operated laundry. Guests can also use the bicycle storage facilities. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Rooms are equipped with air conditioning, adjustable central heating and a fan. Rooms have a double bed, a queen-size bed, a king-size bed or a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. A fully-equipped kitchenette with a refrigerator, mini fridge, stovetop, microwave, tea/coffee station, dishwasher and oven, as well as a complete set of utensils, is a standard feature. Further amenities include a washing machine, an ironing set and a trouser press. A direct dial telephone, satellite television, a radio, a stereo system, a CD player, a DVD player, a games console, a plug adapter, an alarm clock and WiFi (no extra charge) are provided as well. Guests can take advantage of the nightly turndown service. Slippers and the daily newspaper provide additional comfort in the rooms. A hairdryer and bathrobes are provided in the bathrooms, which include a shower and a bathtub. As a special feature, bathrooms are also stocked with cosmetic products and background music. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has non-smoking rooms.

Sport

There are many ways to relax or stay active at the hotel, including tennis, golf, a gym, a spa, a sauna and massage treatments.

Meals

Various dining options are available, including a restaurant, a café and a bar. In addition to breakfast, the hotel also offers lunch and dinner à la carte.

Payment

The following credit cards are accepted: American Express, VISA, Diners Club, JCB and MasterCard.

Amenities at Les Suites Victoria, Ascend Hotel Collection Amenities at Les Suites Victoria, Ascend Hotel Collection

  • Facilities

    • -

      Air conditioning

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      Bar(s)

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      Bicycle Cellar

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      Café

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      Car Park

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      Cloakroom

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      Conference Room

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      Disability-friendly

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      Games room

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

    • -

      Lifts

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      Newspaper kiosk

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      Restaurant(s)

    • -

      Room Service

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      Shops

    • -

      TV Room

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Housekeeping only upon request

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      Hygiene training for staff

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      Mandatory mask-wearing

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Protective equipment for employees

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Meals

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      à la carte Dinner

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      à la carte Lunch

  • Sport/Entertainment

    • -

      Golf

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      Gym

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      Massage

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      Sauna

    • -

      Tennis

LocationLocation

User Rating & ReviewsUser Rating & Reviews

  • Sleep Qualityrating
  • Locationrating
  • Roomsrating
  • Servicerating
  • Valuerating
  • Cleanlinessrating

Excellent

129

Very Good

60

Average

16

Poor

7

Terrible

8

Recent Reviews: 220

  • User:Jennifer T

    Trip type:

    Terrible management - Never again

    rating13 Nov 2025

    This is the hotel with the worst service I have ever experienced. My toilet was broken for 2 days ( out of a 4 night stay) they could not change us rooms, they had no one to service the toilet, so...

  • User:LSKD60

    Trip type:

    Hotel Theft

    rating26 Jun 2025

    We stayed at the Ascend Hotel at the end of May and we had items stolen from our room. We reported this event to the front desk and tried for almost a month to contact the general manager who is...

  • User:Eric D

    Trip type: Couples

    Wonderful

    rating02 Sept 2024

    Seems like a brand new hotel inside at least. The rooms are beautiful. Bed ultra comfortable. Room is clean with everything you need and more. Very well located and staff were super helpful. I would...

  • User:Road20736725390

    Trip type: Family

    Excellent place to stay. Friendly, clean, designed for your comfort. Close to the Ottawa attractions & cute restaurants.

    rating13 Jun 2024

    We highly recommend this hotel. It right near Ottawa. It is part of the Ascend Collection of Choice Hotels. We found it through Choice Hotels app. We are Diamond members of Choice Hotels, so we’ve...

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