Hilton Garden Inn Ottawa Airport

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Hilton Garden Inn Ottawa Airport

Name: Hilton Garden Inn Ottawa Airport
Address: 2400 Alert Road, Ottawa-ON, canada
Telephone: 353818882077
Rating: 4.4

ottawa on, canada

About Hilton Garden Inn Ottawa Airport

location

The hotel is 15 minutes from Downtown Ottawa. Major industries and many government agencies are all reachable within minutes of the hotel. The Canada Science & Tech Museum, Canadian Aviation Museum and National Gallery of Canada are also nearby. The hotel is located 5 minutes west of Ottawa MacDonald-Cartier International Airport.

facility

The hotel has a lift and features 326 non-smoking rooms. The friendly staff at the reception desk are happy to answer any questions. A cloakroom, baggage storage service, safe, cash machine and drinks machine are available. Wireless internet access allows guests to stay connected while on holiday. The hotel offers a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. A number of shops, including a souvenir shop, are great for shopping or just browsing. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage (no extra charge) or in the car park (no extra charge). Further services and facilities include a 24-hour security service, medical assistance, room service (for a fee), a laundry service and a hotel shuttle bus. The business centre is on hand for guests' business requirements and provides a fax machine.

rooms

Air conditioning and individually adjustable heating ensure that rooms maintain comfortable temperatures. All rooms are carpeted and have a double bed, a queen-size bed or a king-size bed. A desk is provided. Additional features include a mini fridge, a microwave and a tea/coffee station. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio and WiFi (no extra charge) are provided as well. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. For extra comfort in the bathrooms, guests are offered cosmetic products. Wheelchair-friendly rooms can be booked. Family rooms are available for parents with children.

sport

Guests can enjoy a selection of sport and entertainment options. Excellent swimming awaits guests at the indoor pool. The hot tub in the pool area promises pure relaxation. After an eventful day, guests can work out and recharge in the gym.

meals

The dining area includes a restaurant (with high chairs) and a bar. Breakfast and a dinner from the buffet or as a set menu are served every day. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options. The hotel offers a selection of alcoholic and non-alcoholic beverages.

Amenities at Hilton Garden Inn Ottawa Airport

Facilities (16)

Air conditioningLobby24-hour receptionCurrency ExchangeShopsConference RoomRoom ServiceLaundry ServiceElevator/ LiftLaundryNewspaperParkingSmoke detectorSmoking roomsWifiEV Charging Station

Beauty and Spa (1)

Spa

Building Information (1)

Garden (m²)

Business Center and Conferences (1)

Business Center

Common Area (1)

Sun Deck

General Services (6)

Doctor on callLuggage storageMultilingual StaffPool/ Beach towelsWake-up Call / ServiceWheelchair

Hotel Type (1)

Family-friendly Hotel

Hygiene (4)

Contactless check-in/-outProtective equipment for employeesGym/ Fitness centreFirst-aid services

Meals (6)

Breakfast BuffetBreakfast ServedContinental BreakfastBarCafeRestaurant

Object Information (1)

Fax

Payment (1)

ATM

Room Facilities (8)

ShowerBathtubHairdryerFridgeTVFireplaceRoom serviceToiletries

Security (2)

Fire extinguishersSecurity Guard

Shopping (1)

Souvenir shop

Sport/Entertainment (4)

Indoor PoolSwimming PoolGymEvents

Transfers (1)

Airport Transfers

Location

Downtown, Ottawa-ON, Canada

2400 Alert Road

What's nearby

Golf Course4km

Check-in from 3:00 PM · Check-out by 11:00 AM

Downtown, Ottawa-ON, Canada

2400 Alert Road

What's nearby

Golf Course4km

Check-in from 3:00 PM · Check-out by 11:00 AM

User Rating & Reviews

4.4

Very Good

1591 reviews

Value
Rooms
Cleanliness
Service

Excellent900
Very Good476
Average127
Poor51
Terrible37

Recent Reviews: 1591

User: majesticsky
Trip type: Family
5 Star Overnight Stay
22 Aug 2026
Hotel was clean and comfortable. Check in was a fabulous experience. As diamond members we had the breakfast which was amazing (my husband said if all the hotels that week we stayed at this was his best). This hotel was right next door of the airport. I didn’t realize it until the following morning when watching aurplabes take off. The hotel is sound proof! Love hotel pillows. Slept really good.We… Hotel was clean and comfortable. Check in was a fabulous experience. As diamond members we had the breakfast which was amazing (my husband said if all the hotels that week we stayed at this was his best). This hotel was right next door of the airport. I didn’t…
User: Mason M
Trip type: Solo travel
Hilton service done right
23 Jun 2026
Easy to fine the parking lot is large. They have a full restaurant. Everything is amazing service and it's wonderful. Noise is good and hotel is clean enough. The Rooms great. Value and the atmosphere is perfect..They share a shuttle with the Marriott. It's under renovation so it will match I hope the Five star it gets. The ?? Oshanna Duffy Stuart, Guest Services / Front Office at Hilton Garden… Easy to fine the parking lot is large. They have a full restaurant. Everything is amazing service and it's wonderful. Noise is good and hotel is clean enough. The Rooms great. Value and the atmosphere is perfect..They share a shuttle with the Marriott. It's un…
User: Mysterious21
Trip type: Couples
Needs new staff
22 Jun 2026
Breakfast is not included. Parking is hard to find . Check in receptionist was cold and unwelcoming. Would not hurt you to smile. Hot tub was not working which i was told it was multiple times and also same day. When i spoke to the pool cleanup guy he said it was broken for a while. So was lied to by hotel to get to stay there. Rooms are quiet , bed comfy.Kinda sad that we had no conditioner and m… Breakfast is not included. Parking is hard to find . Check in receptionist was cold and unwelcoming. Would not hurt you to smile. Hot tub was not working which i was told it was multiple times and also same day. When i spoke to the pool cleanup guy he said it…
User: Harry R
Trip type: Family
Very disappointing customer service
22 Jun 2026
I am very disappointed with the service I received during my stay at this hotel.From the moment I arrived, the experience started on the wrong foot. At check-in, I received a very cold welcome from the receptionist. She seemed bothered by my presence and quickly explained the hotel information in a way that was difficult to understand, as if I had already stayed there before or was familiar with e… I am very disappointed with the service I received during my stay at this hotel.From the moment I arrived, the experience started on the wrong foot. At check-in, I received a very cold welcome from the receptionist. She seemed bothered by my presence and quick…
User: MaddyMummy
Trip type: Couples
Lovely hotel next to Ottawa airport
13 Jun 2026
Great hotel very close to the airport. The rooms are very spacious and beds comfortable. The hotel is currently undergoing renovations but it did not affect our stay at all. The front desk and housekeeping staff are great at ensuring our stay was comfortable. The hotel is very clean and the on-site restaurant has very reasonable prices. The airport shuttle runs every 30 minutes and is efficient.… Great hotel very close to the airport. The rooms are very spacious and beds comfortable. The hotel is currently undergoing renovations but it did not affect our stay at all. The front desk and housekeeping staff are great at ensuring our stay was comfortable.…

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