83+ photos
This hotel is located right on Banff Avenue only four blocks (a 10-minute walk) away from the downtown and shopping/restaurant areas. Guests will also find bars and nightspots within a 300-metre radius of the hotel. The accommodation is 100 m from woodland, 200 m from the river and 300 m from the lake, with the ski area just a 30-minute drive away. The city of Calgary is a 1 1/2 hour drive.
The hotel has 96 non-smoking rooms, including 19 suites, 4 apartments, 26 single rooms and 45 double rooms, which are located on 3 storeys and are reachable by 2 lifts. English-speaking staff at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities include a baggage storage service, safe, currency exchange service, cash machine and drinks machine. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel offers various facilities for guests with disabilities. Wheelchair-accessible facilities are available. A fireplace creates a cosy atmosphere. There are also a number of shops that make for great strolling and browsing. Children can enjoy the playground. Additional amenities include a newspaper stand and a TV room. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, room service, a laundry service, a coin-operated laundry and a hotel shuttle bus. A bicycle hire service provides all the necessary equipment for exploring the surrounding area. The business centre is on hand for guests' business requirements and provides a fax machine.
Air conditioning and individually adjustable heating ensure that rooms maintain comfortable temperatures. A balcony is included as standard in some rooms. All rooms are carpeted and include a queen-sized bed and a sofa bed. Extra beds can be requested. A safe and a desk are also available. There is a fully-equipped kitchenette with a refrigerator, mini fridge, microwave and tea/coffee station. Further amenities include a washing machine and an ironing set. A telephone, a television with satellite/cable channels, a radio, a CD player, a DVD player, an alarm clock and WiFi (no extra charge) provide all the essentials for a comfortable holiday. Bathrooms include a hairdryer and are equipped with a shower and a bathtub. As an extra convenience, bathrooms provide cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. Family rooms are available for parents with children.
The pleasantly heated water of the outdoor pool area guarantees comfortable swimming. A sun terrace is a great place to while away the hours. The hot tub in the pool area promises pure relaxation. For guests who wish to keep active, cycling/mountain biking, golf and Nordic walking are available. Water sports enthusiasts are offered canoeing. The hotel's location is particularly ideal for skiers. Ski passes are available locally. Sport and leisure facilities at the hotel include a gym and aerobics. A spa and a sauna are available in the wellness area.
Dining facilities include a dining room, a breakfast room and a bar. A number of specialities await guests in the air-conditioned, non-smoking restaurant. The hotel offers a wide range of catering options. Half board and full board can be booked. A continental breakfast buffet ensures a great start to the day. At dinner, guests serve themselves at the buffet, choose dishes à la carte or order delicious set menus. Staff are also happy to provide children's meals.
537 Banff Avenue - Box 489
Check-in from 4:00 PM · check-out by 11:00 AM
Very Good
1504 reviewsUser: nathalie872018
Trip type: Friends getaway
Book Superior instead of Standard
Good Hotel for a cheap rate. Very good Location.We had a Standard room. All Standard rooms are interior rooms which are facing the Indoor Pool. You cant open the Windows to get fresh air. You could smell the pool a bit in the room. Interior was old.We saw a Su…
User: 394gregoryd
Trip type: Family
This place has gone downhill over the past few years
We have stayed here every year for the past 4 years and now we are done with this place. The location is awesome and is the only reason for the 1 star. It is way too expensive for what's offered, never any $ spent on upgrades to the rooms or decor and I'm sure…
User: David K
Trip type: Family
Amenities lacking, very disappointing.
Our stay here was quite disappointing. We booked because we desired a place to stay while we were skiing the area and needed a kitchenette. It is generally not possible to park underground with a truck or any vehicle with rooftop carriers and street parking is…
User: mytravelid
Trip type: Family
Unpleasant experience
Stayed at this place for the second time for a quick family trip. The weather was cold, as expected in February (-20 range) and the heating to our room didn’t work. After a couple complaints with the front desk who insinuated that we didn’t know how to work a…
User: nicholasmA5394VQ
Trip type: Business
Harassment from the general manager
Here is the full account of my experience:On the night of December 13th, after returning to the hotel from work, I found the parking lot completely full. I drove around multiple times but was unable to locate an available parking spot. Since I needed to leave…
