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Situated in Banff, this hotel is close to Banff National Park Information Center, Mount Norquay Ski Resort and Upper Hot Springs. Area attractions also include Lake Louise Tourism Bureau and Canada House Gallery. Lake Louise is some 60 km away and Banff Gondola is only some 10 minutes' drive away.
The hotel has 52 single rooms, which are located on 3 storeys and are reachable by lift. English-speaking staff at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities include a baggage storage service, safe, cash machine and drinks machine. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. Wheelchair-accessible facilities are available. A fireplace creates a cosy atmosphere. There are also a number of shops that make for great strolling and browsing. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a laundry service, a coin-operated laundry and a hotel shuttle bus. The business centre is on hand for guests' business requirements and provides a fax machine.
Air conditioning and individually adjustable heating ensure that rooms maintain comfortable temperatures. Guests can enjoy the mountain view from a balcony or terrace. All rooms are carpeted and include a double bed, a queen-size bed or a king-size bed. Extra beds can be requested. A safe and a minibar are also available. Additional features include a refrigerator, a mini fridge, a microwave and a tea/coffee station. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio, an alarm clock and WiFi (no extra charge) are provided as well. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. For extra comfort in the bathrooms, guests are offered cosmetic products. Wheelchair-friendly rooms can be booked. The hotel has family rooms and non-smoking rooms.
A relaxing swim in the pool area and soothing soak in the hot tub offer the perfect way to unwind. Water sports enthusiasts are offered canoeing. The hotel's location is particularly ideal for skiers. Ski passes are available locally. After an eventful day, guests can work out and recharge in the gym. The wellness offerings at the hotel include a spa and a sauna.
There is a restaurant on the premises. A fortifying breakfast is served daily.

425 Banff Ave
Check-in from 4:00 PM · check-out by 11:00 AM
Average
808 reviewsUser: Meggan A
Trip type: Solo travel
Everything you need and great location
I was a day late due to a flight cancellation and the hotel was very understanding. They did not give my room away or charge me for the first night - I did book with a third party though so was a bit challenging communicating via third party so I recommend boo…
User: paulb29960
Trip type: Couples
Shockingly bad
A truly terrible hotel experience from a surly receptionist on arrival bearing in mind reception is in another hotel to a room with the door opening directly onto the entrance to the rear car park with ‘basic’ facilities at best - no wardrobe, no hanging space…
User: B825AdrianJ
Trip type: Friends getaway
Poor customer service
I stay at the red carpet almost once every 2 weeks , however they still have my deposit from a stay back in November, they tried to return it and it's now stuck in limbo , they've been very little help in getting it back, they said they would send some paper w…
User: f1r25yondH15pe
Trip type: Family
Last Resort, Expensive for a very basic room.
Our stay here was all about the location. The Inn is WAY overpriced and the service is not good, in fact you actually have to go next door to check in. The room is very basic and I'm sure there are several better options in Banff that would be easier on the po…
User: Elenita A
Trip type: Friends getaway
Banff Hotel
Location is good very walking distance to the town.Express check in when we arrived.Hotel needs renovation.Room size adequate for 2 persons.Balcony needs cleaning. AC on and off all night.No safe deposit box.Someone kept on knocking at our door at the middle o…