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The hotel is 4 blocks from downtown Banff, 1 km (0.6 miles) from the Bow River, and roughly 5 km (3 miles) from the Sulphur Mountain Gondola.
116 rooms are located on 4 storeys and can be reached by lift. Guests are warmly welcomed by English- and French-speaking staff at the 24-hour reception desk in the lobby. Check-in/check-out service is available round the clock. Amenities include a baggage storage service, safe, cash machine and drinks machine. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. A fireplace creates a cosy atmosphere. There are a number of shops as well. Guests arriving by car can park their vehicles in the garage or in the car park (no extra charge). Further services include room service (for a fee), a laundry service, a coin-operated laundry and a hotel shuttle bus. Cyclists can make use of the bicycle storage area and hire service. To assist guests with their business and communication needs, the business centre offers a fax machine.
Rooms are equipped with individually adjustable heating and a fan. A balcony or terrace is among the standard features in the rooms. All rooms are carpeted and include a double bed and a sofa bed. Extra beds can be requested. A safe provides secure storage for guests' personal property. The kitchenette comes with a refrigerator, a microwave and a tea/coffee station. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio, an alarm clock and WiFi (no extra charge) are provided as well. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms, non-smoking rooms and smoking rooms.
The pleasantly heated water of the indoor and outdoor pools guarantees comfortable swimming. Fine weather can be enjoyed on the terrace. The hot tub in the pool area promises pure relaxation. For guests who wish to keep active, cycling/mountain biking, golf and horse riding are available. Water sports enthusiasts are offered canoeing. The hotel's location is particularly ideal for skiers. Ski passes are available locally. The fitness rooms are perfect for a comprehensive workout. A spa, a sauna and hydrotherapy treatments are available in the wellness area.
The dining area includes a bar. Guests can enjoy the culinary delights of the non-smoking, air-conditioned restaurant, which provides high chairs for children. A wide variety of dishes are served at all three main mealtimes. Guests can enjoy lunch and dinner as a set menu.
461 Banff Ave
Check-in from 4:00 PM · check-out by 11:00 AM
