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The hotel is close to downtown Banff and just a short walk from many of Banff's attractions, including the Fairmont Banff Springs hotel, Bow Falls, Cave and Basin National Historic Site and the Banff Upper Hot Springs.
8 suites, 34 single rooms and 92 double rooms are located on 3 storeys and can be reached by lift. English- and French-speaking staff at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities include a baggage storage service, safe, cash machine and drinks machine. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel offers various facilities for guests with disabilities. Wheelchair-accessible facilities are available. There are also a number of shops that make for great strolling and browsing. Guests arriving by car can park their vehicles in the garage or in the car park. Further services include room service, a laundry service, a coin-operated laundry and a hotel shuttle bus. Bicycle storage is available to guests. There is a bike hire service as well. A business centre with fax machine and projector is available.
Air conditioning, individually adjustable heating and a fan ensure that rooms maintain comfortable temperatures. Guests can enjoy the mountain view from a balcony or terrace. All rooms are carpeted and include a double bed, a queen-size bed or a king-size bed. Extra beds can be requested. A safe and a desk are also available. Additional features include a refrigerator and a tea/coffee station. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio, an alarm clock and WiFi (no extra charge) are provided as well. A hairdryer and a telephone are available in the bathrooms, which are equipped with a shower and a bathtub. Cosmetic products and a selection of towels provide additional comfort in the bathrooms. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has 134 non-smoking rooms and smoking rooms.
The outdoor pool complex provides invigorating refreshment. The hot tub in the pool area promises pure relaxation. For guests who wish to keep active, cycling/mountain biking, golf and horse riding are available. Water sports enthusiasts can enjoy canoeing and kayaking. With skiing and snowboarding opportunities, the hotel offers the perfect base from which to enjoy winter sports or just a relaxing winter holiday. Ski passes are available locally. The fitness rooms are perfect for a comprehensive workout. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, massage treatments and hydrotherapy treatments.
Various dining options are available, including a dining room and a bar. Guests can enjoy the culinary delights of the non-smoking, air-conditioned restaurant, which provides high chairs for children. A continental breakfast buffet guarantees a great start to the day. Special meals, including diet meals, are also available. The hotel also offers special catering options.
337 Banff Ave
Check-in from 4:00 PM · check-out by 11:00 AM
Good
1495 reviewsUser: shaunac71
Trip type: Couples
Tired Inn
I really would rate this place 3.4 stars. The location is great. Place seems tired but I had a good night’s sleep and there was nothing super out of place. Seems like a discounted Inn for bus tours. The updated bathroom in our room was appreciated. Staff seeme…
User: rachelritzau
Trip type: Couples
Disappointing
Stayed at the Banff Ptarmigan Inn recently and unfortunately had a very bad experience after using the spa facilities. Shortly afterwards, my partner developed a severe fungal rash that required a doctor’s visit and medication. Medical professionals advised it…
User: Jane J
Trip type: Couples
Great location on Banff Avenue
Great location, very clean, friendly staff. However, very much a budget hotel. No basics like T Bags or milk supplied. Basic buffet breakfast.
User: Flyer04870980634
Trip type: Couples
Lovely location for a visit to Banff!
This was a central location, ideally placed for buses and walking to other locations. The staff, especially Sue in the restaurant, were incredibly helpful. Food was good quality, only minor negative were meals (breakfast) had slightly too many potatoes!).
User: vanessatmoore
Trip type: Couples
Beautiful place very rustic
The staff as a whole we're lovely and very polite and helpful. The room was very rustic a little dated but the facilities were modern. Very clean small queen beds but very comfortable. I would highly recommend some war plugs for sleeping as the freight train b…
