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This city hotel is located on Banff Avenue in a national park. It is only 10-15 minutes’ walk to Downtown Calgary and other nearby places of interest include Banff Gondola and the hot springs (both 15 minutes by car), Lake Louise (an hour’s drive) and Ice Fields (2-hour drive). The hotel is about 1-5 minutes from Calgary Airport.
The hotel has 20 suites, 5 single rooms and 75 double rooms, which are located on 4 storeys and are reachable by lift. The reception desk is open round the clock. A baggage storage service, a safe, room service, a laundry service, a business centre, a fax machine and a smoke alarm are available. Amenities include a drinks machine. Wireless internet access allows guests to stay connected while on holiday. The hotel offers a number of facilities for guests with disabilities. Wheelchair-accessible facilities are available. Guests arriving by car can park their vehicles in the garage or in the car park.
Air conditioning and individually adjustable heating ensure that rooms maintain comfortable temperatures. A balcony is included as standard in some rooms. All rooms are carpeted and include a double bed or a king-size bed. Extra beds can be requested. Additional features include a mini fridge and a tea/coffee station. A direct dial telephone, a television with satellite/cable channels, a radio and WiFi (no extra charge) provide all the essentials for a comfortable holiday. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. Wheelchair-accessible rooms can also be booked. The hotel has 100 non-smoking rooms.
The heated swimming pool allows guests to enjoy a swim in any kind of weather. The hot tub in the pool area promises pure relaxation. There are many ways to relax or stay active at the hotel, including skiing, a spa, a sauna, a steam bath, massage treatments and hiking.
Various dining options are available, including a breakfast room and a bar. Guests can enjoy the culinary delights of the non-smoking, air-conditioned restaurant, which provides high chairs for children. A continental breakfast and set menus at dinner are served every day. The hotel offers a selection of alcoholic and non-alcoholic beverages.
501 Banff Ave
Check-in from 4:00 PM · check-out by 11:00 AM
Good
1317 reviewsUser: Stephane T
Trip type: Solo travel
Hotel going down the slope.
The staff are really welcoming and doing a good job.The biggest disappointment are the room.The rooms are worn and damaged, they need to be updated/renovatedThey haven’t got any update since the 90’s but you pay the 2026 price!At 500$ a night you don’t expect…
User: Katelyn W
Trip type: Friends getaway
Disappointing Experience Due to Service and Communication Issues
We stayed at the Banff Inn as part of a group and unfortunately had a disappointing experience, primarily related to customer service and communication.While we did have one positive interaction with a staff member on Saturday morning who was personable, profe…
User: Getaway19250011165
Trip type: Couples
Awesome Customer Services & Support
All the staffs were extremely friendly - they helped us finding and booking all the activities from their end. We stayed during the Christmas time so they treated us extra special during the entire stay! Highly recommend this sweet-staffed hotel! Sales Mana…
User: Russell V
Trip type: Family
First time in Banff
Family stayed together in one room. Quite dark room with a jug but no cups/glasses/tea. I called reception to have some delivered and was told they don’t do room service. The stuff would be at the desk if required.Parking in the basement is expensive.10 minute…
User: carolinebZ6942FD
Trip type: Couples
Banff is beautiful
Good size room with plenty of storage. They even provided us with a kettle as only a coffee machine in the room but I do love my tea. Good pool and jacuzzi which my husband had all to himself. Staff were very helpfulThe restaurant within the hotel is amazing f…
