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Banff Caribou Lodge & Spa

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Banff Caribou Lodge & Spa

locationBanff, Canadian Rockies-AB

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About Banff Caribou Lodge & SpaAbout Banff Caribou Lodge & Spa

Location

The lodge is located at Banff Avenue, just minutes from the town centre.

Facility

The hotel has 8 suites, 50 single rooms and 137 double rooms, which are located on 4 storeys and are reachable by lift. The reception desk is open round the clock. Services such as a baggage storage service, safe, cash machine and drinks machine ensure a comfortable stay. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel offers various facilities for guests with disabilities. Wheelchair-accessible facilities are available. A fireplace creates a cosy atmosphere. There are also a number of shops that make for great strolling and browsing. Children can enjoy the playground. Parking facilities available to guests include a garage and a car park. Further services include a babysitting service, a car hire service, room service, a laundry service, a coin-operated laundry and a hotel shuttle bus. A bicycle hire service provides all the necessary equipment for exploring the surrounding area. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Air conditioning, individually adjustable heating and a fan ensure that rooms maintain comfortable temperatures. Guests can enjoy the mountain view from a balcony or terrace. All rooms are carpeted and include a queen-sized bed and a sofa bed. Extra beds can be requested. A safe provides secure storage for guests' personal property. Additional features include a refrigerator and a tea/coffee station. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio, an alarm clock and WiFi (no extra charge) are provided as well. A hairdryer and a telephone are available in the bathrooms, which are equipped with a shower and a bathtub. Cosmetic products and a selection of towels provide additional comfort in the bathrooms. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has 195 non-smoking rooms and smoking rooms.

Sport

Guests can work out or just relax in the outdoor and indoor pools. Kids can splash about in a special swimming area just for them. The hot tub in the pool area promises pure relaxation. For those who wish to stay active while on holiday, the hotel offers cycling/mountain biking. The water sports offered include canoeing. The hotel's location is particularly ideal for skiers. Ski passes are available locally. Sport and leisure facilities at the hotel include a gym, bowling and yoga. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, a hammam, massage treatments and hydrotherapy treatments.

Meals

Various dining options are available, including a dining room and a bar. The non-smoking restaurant provides high chairs for children. A generous breakfast buffet and a dinner à la carte are served every day.

Payment

The following credit cards are accepted: American Express, VISA, Diners Club, JCB and MasterCard.

Amenities at Banff Caribou Lodge & Spa Amenities at Banff Caribou Lodge & Spa

  • Facilities

    • -

      24-hour reception

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      Air conditioning

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      Bar(s)

    • -

      Car Park

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      Conference Room

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      Disability-friendly

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      Garage

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      Hotel Safe

    • -

      Laundry Facilities

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      Laundry Service

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      Lifts

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      Pets

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      Playground

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      Restaurant(s)

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      Restaurant(s) with high-chairs

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      Restaurant(s) with non-smoking area

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      Room Service

    • -

      Shops

    • -

      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Protective hygiene screens

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      à la carte Dinner

    • -

      Breakfast Buffet

  • Sport/Entertainment

    • -

      Bowling

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      Canoe

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      Children's Pool

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      Cycling/Mountain Biking

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      Gym

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      Indoor Pool

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      Jacuzzi

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      Massage

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      Sauna

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      Steam bath

LocationLocation

Map preview

Around this property:

River

300 m

City Centre

300 m

Golf Course

800 m

Public Transport

800 m

Cross-Country Skiing

800 m

User Rating & ReviewsUser Rating & Reviews

  • Locationrating
  • Sleep Qualityrating
  • Roomsrating
  • Servicerating
  • Valuerating
  • Cleanlinessrating

Excellent

925

Very Good

1057

Average

427

Poor

160

Terrible

84

Recent Reviews: 2653

  • User:lorraine r

    Trip type:

    Overall a great stay apart from a dusty room

    rating13 Oct 2025

    We were a bit dubious about staying after reading some of the reviews. We stayed for 6 nights. The pros were, friendly staff, comfy bed, excellent restaurant (we had breakfast 3 mornings and dinner 2...

  • User:Hugary1

    Trip type:

    Caribou lounge and spa

    rating03 Oct 2025

    This is quite a good hotel. Room size is good, bathroom clean and a good size. Room has TV and two double beds. Kettle and coffee tea but only Whitney not milk. Small but usable fridge. Bar staff...

  • User:Stay292851

    Trip type: Solo travel

    1970s brown, tired hotel

    rating24 Sept 2025

    If you like the colour brown and also orange then this is the hotel for you. Dark, tired looking rooms with exposed hardware and orange carpets. It needs a complete revamp to bring it into this...

  • User:448nikp

    Trip type: Couples

    Very comfortable and clean

    rating13 Sept 2025

    We arrived in Banff having travelled from the UK. It was easy to find and check in was simple. Staff friendly and helpful. Underground parking was a bonus and free. Location wasn’t an issue for us...

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