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The lodge is located at Banff Avenue, just minutes from the town centre.
The hotel has 8 suites, 50 single rooms and 137 double rooms, which are located on 4 storeys and are reachable by lift. The reception desk is open round the clock. Services such as a baggage storage service, safe, cash machine and drinks machine ensure a comfortable stay. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel offers various facilities for guests with disabilities. Wheelchair-accessible facilities are available. A fireplace creates a cosy atmosphere. There are also a number of shops that make for great strolling and browsing. Children can enjoy the playground. Parking facilities available to guests include a garage and a car park. Further services include a babysitting service, a car hire service, room service, a laundry service, a coin-operated laundry and a hotel shuttle bus. A bicycle hire service provides all the necessary equipment for exploring the surrounding area. The business centre is on hand for guests' business requirements and provides a fax machine.
Air conditioning, individually adjustable heating and a fan ensure that rooms maintain comfortable temperatures. Guests can enjoy the mountain view from a balcony or terrace. All rooms are carpeted and include a queen-sized bed and a sofa bed. Extra beds can be requested. A safe provides secure storage for guests' personal property. Additional features include a refrigerator and a tea/coffee station. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio, an alarm clock and WiFi (no extra charge) are provided as well. A hairdryer and a telephone are available in the bathrooms, which are equipped with a shower and a bathtub. Cosmetic products and a selection of towels provide additional comfort in the bathrooms. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has 195 non-smoking rooms and smoking rooms.
Guests can work out or just relax in the outdoor and indoor pools. Kids can splash about in a special swimming area just for them. The hot tub in the pool area promises pure relaxation. For those who wish to stay active while on holiday, the hotel offers cycling/mountain biking. The water sports offered include canoeing. The hotel's location is particularly ideal for skiers. Ski passes are available locally. Sport and leisure facilities at the hotel include a gym, bowling and yoga. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, a hammam, massage treatments and hydrotherapy treatments.
Various dining options are available, including a dining room and a bar. The non-smoking restaurant provides high chairs for children. A generous breakfast buffet and a dinner à la carte are served every day.

521 Banff Ave
Check-in from 4:00 PM · check-out by 11:00 AM
Very Good
2661 reviewsUser: Mike A
Trip type: Couples
Dated room but very comfortable
Comfortable stay although room was a bit dated. Room furnishings could do with a make over, however bed was very comfortable.Shower/bath combination not ideal, with the shower head being fixed. Shower curtain clean and adequate. Great bath and shampoo products…
User: Ewelina83
Trip type: Couples
See you next year
It’s our 2nd visit in this hotel . We are currently here for 12 days stay and so far so good and I disagree with some of the previous reviews. Our check in was smooth, room looks like it has been recently redecorated compared to our previous stay. It’s clean a…
User: ajaxsf420
Trip type: Friends getaway
Not as bad as the critics say.
There were a lot of bad reviews for this hotel, the problem is that we couldn’t find them. The rooms were clean and alright a little aged but for the most part an enjoyable stay. The food at the Keg was good and the bar was really a nice size to hang out in.
User: John33290
Trip type: Friends getaway
nice but could be nicer.
Thoughts about the Banff Caribou InnOverall I would give the banff caribou inn a 4We stayed here a total of seven nights. Room: the room appeared to be recently refurbished with modestly worn carpet, and furniture. In particular the bathroom appeared to have b…
User: Marty m
Trip type: Couples
Gotta go back
Great service Chilled atmosphereGreat locationGreat skiing linksGood ski equipment storageHot tub and spaGood food and rooms.