Grand Hotel & Conference Centre Calgary Airport, an Ascend Collection Hotel

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Grand Hotel & Conference Centre Calgary Airport, an Ascend Collection Hotel

Name: Grand Hotel & Conference Centre Calgary Airport, an Ascend Collection Hotel
Address: 2828 23 St NE, Calgary-AB, canada
Telephone: 353818882077
Rating: 4.1

calgary ab, canada

About Grand Hotel & Conference Centre Calgary Airport, an Ascend Collection Hotel

location

Only minutes from Calgary's city centre, the hotel is located with easy access to Calgary's business areas, shopping and other popular city attractions such as the Calgary Zoo, Calaway Park and the Village Square leisure centre. There is a bus station about 3 minutes' walk away and the closest train station is some 20 minutes' walk from the hotel. Calgary International Airport is only about 8 km away.

facility

The hotel welcomes guests in a 6-storey building with a lift and 200 non-smoking rooms. English-speaking staff at the reception desk in the lobby are ready to assist you with check-in and check-out. Services such as a baggage storage service, safe, currency exchange service, cash machine and drinks machine ensure a comfortable stay. Wireless internet access is provided in public areas. The hotel offers a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. A fireplace creates a cosy atmosphere. A number of shops, including a souvenir shop, are great for shopping or just browsing. Parking facilities available to guests include a garage and a car park. Further services include a car hire service, a transfer service, room service, a laundry service and a hairdresser. Bicycles can be kept in the bicycle storage area. The business centre is on hand for guests' business requirements and provides a fax machine.

rooms

Air conditioning and individually adjustable heating ensure that rooms maintain comfortable temperatures. All rooms are carpeted and have a double bed, a queen-size bed or a king-size bed. Extra beds can be requested. A safe and a desk are also available. Additional features include a mini fridge and a tea/coffee station. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio, an alarm clock and WiFi (no extra charge) are provided as well. A hairdryer and a telephone are available in the bathrooms, which are equipped with a shower and a bathtub. For extra comfort in the bathrooms, guests are offered cosmetic products. Wheelchair-friendly rooms can be booked. The hotel has family rooms and smoking rooms.

sport

The outdoor pool complex provides invigorating refreshment. The sun loungers are perfect for soaking up some sun. The hot tub in the pool area promises pure relaxation. Active guests can enjoy cycling/mountain biking. The fitness rooms are perfect for a comprehensive workout. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, massage treatments and hydrotherapy treatments. A casino offers fun and entertainment.

meals

Various dining options are available, including a breakfast room and a bar. Guests can enjoy the culinary delights of the non-smoking, air-conditioned restaurant, which provides high chairs for children. A continental breakfast buffet guarantees a great start to the day. A delicious and varied buffet is freshly prepared at breakfast and lunch, and a set menu can be ordered at lunch and dinner. The hotel offers a selection of alcoholic and non-alcoholic beverages.

Amenities at Grand Hotel & Conference Centre Calgary Airport, an Ascend Collection Hotel

Facilities (13)

Air conditioning24-hour receptionConference RoomInternet accessRoom ServiceLaundry ServicePetsElevator/ LiftLaundryNewspaperParkingSmoking roomsWifi

Beauty and Spa (3)

MassageSalonSteam and Sauna

Business Center and Conferences (1)

Business Center

General Services (5)

ConciergeLuggage storageMultilingual StaffPool/ Beach towelsWheelchair

Hygiene (5)

Contactless check-in/-outProtective equipment for employeesProtective equipment for guestsGym/ Fitness centreFirst-aid services

Meals (4)

Breakfast BuffetBarCafeRestaurant

Object Information (1)

Fax

Payment (1)

ATM

Room Facilities (7)

ShowerBathtubHairdryerFridgeTVRoom serviceToiletries

Sport/Entertainment (2)

SaunaEvents

Transfers (1)

Airport Transfers

Location

Calgary, Calgary-AB, Canada

2828 23 St NE

Nearest airport13km

City centre8km

What's nearby

City centre8km
Nearest airport13km

Check-in from 4:00 PM · Check-out by 11:00 AM

Calgary, Calgary-AB, Canada

2828 23 St NE

Nearest airport13km

City centre8km

What's nearby

City centre8km
Nearest airport13km

Check-in from 4:00 PM · Check-out by 11:00 AM

User Rating & Reviews

4.1

Very Good

821 reviews

Value
Rooms
Cleanliness
Service

Excellent395
Very Good239
Average86
Poor44
Terrible57

Recent Reviews: 821

User: Pioneer529416
Trip type: Family
Very poor customer service by management
Very poor customer service from management. The Manager chooses to ignore several emails & my 6 phone messages in regards to our stay at this hotel - we feel ignored & disrespected by the lack of concern to answer- we are deeply disappointed & we would definitely not stay here again or recommend this establishment to anyone.Very poor customer service from management. The Manager chooses to ignore several emails & my 6 phone messages in regards to our stay at this hotel - we feel ignored & disrespected by the lack of concern to answer- we are deeply disappointed & we w…
User: ritab888
Trip type: Couples
A great stay
We booked this hotel at the last minute and only arrived after midnight to a friendly reception. The person at the front desk was very courteous and helpful during checkin. Our room was spacious with two comfortable queen beds and very clean. He gave us a wake-up call at 4 am for our early flight which was appreciated. Conveniently close to the airport. We would definitely stay here again.We booked this hotel at the last minute and only arrived after midnight to a friendly reception. The person at the front desk was very courteous and helpful during checkin. Our room was spacious with two comfortable queen beds and very clean. He gave us a wake…
User: 882chucks
Trip type: Couples
Not grand, not luxurious, but a decent stay for the price.
They brand themselves as "Where Luxury Meets Hospitality." I disagree. My wife and I were looking for a place to get away for a few days. Some place close to the zoo and restaurants without being downtown. The location was wonderful. Check-in was quick, the lobby was well maintained, and we went off to our room. For me, when I get into a new hotel room, I check the basics. Afterall if you're not h… They brand themselves as "Where Luxury Meets Hospitality." I disagree. My wife and I were looking for a place to get away for a few days. Some place close to the zoo and restaurants without being downtown. The location was wonderful. Check-in was quick, the lo…
User: Elaine R
Trip type: Couples
Disappointing
New ownership a month ago - we stayed at the Executive Royal Inn many times - it was excellent in every way. This time: -Black ant in our bed-Hot food was just warm -confection dispenser empty-front door needed servicing-parking lot needed cleaning - on arrival the A/C in room 119 was not turned on and had to reset the circuit breakerNew ownership a month ago - we stayed at the Executive Royal Inn many times - it was excellent in every way. This time: -Black ant in our bed-Hot food was just warm -confection dispenser empty-front door needed servicing-parking lot needed cleaning - on arriva…
User: Sheila P
Good Service
The breakfast service was excellent, and the room offered great value for the money. The food was delicious, and the staff in the breakfast room were very friendly. The bartender was also nice, and room service was attentive, regularly checking to see if I needed anything. I liked the hotel because it was clean, and I enjoyed the beautiful view of the mountains. Overall, I give a thumbs up to the… The breakfast service was excellent, and the room offered great value for the money. The food was delicious, and the staff in the breakfast room were very friendly. The bartender was also nice, and room service was attentive, regularly checking to see if I nee…

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