Sopatel Silmande Luxury Hotel & Resort





45 +PHOTOS



47+ photos
This hotel is located in Ouagadougou. The nearest airport is Ouagadougou (OUA).

Route de Kaya
Check-in from 12:00 PM · Check-out by 12:00 PM

Route de Kaya
Check-in from 12:00 PM · Check-out by 12:00 PM
Average
171 reviewsUser: Intrepidtraveler53
Trip type: Solo travel
Great hotel but bad service.
The hotel is modern and fresh. My shower overflowed since the drain was clogged. My luggage was wet. No one seemed to care. They switched my room, but that was it. The new room was fine. The service is just horrible, but there are limited options so I recommend it. NAMINATA OUEDRAOGO BARRO, Marketing at Sopatel Silmande Luxury Hotel & Resort, responded to this review Thank you for your fe… The hotel is modern and fresh. My shower overflowed since the drain was clogged. My luggage was wet. No one seemed to care. They switched my room, but that was it. The new room was fine. The service is just horrible, but there are limited options so I recommen…
User: pk123pk321
Trip type: Solo travel
No water in pool and hard beds, otherwise good
Nice property but the beds are super hard (and made my hips hurt). I asked the receptionist about this and he said all beds are equally hard. Also, the pool was empty of water so it could not be used.Nice property but the beds are super hard (and made my hips hurt). I asked the receptionist about this and he said all beds are equally hard. Also, the pool was empty of water so it could not be used.
User: basuki r
Not getting better, but getting worst
First time stayed in the hotel was few weeks ago and was not really happy with the service and room condition. There is no drinking water even 1 bottle in the room. The air condition was not working properly.The second time is not getting better but getting worst.First time stayed in the hotel was few weeks ago and was not really happy with the service and room condition. There is no drinking water even 1 bottle in the room. The air condition was not working properly.The second time is not getting better but getting wo…
User: MRSlowLoris
Trip type: Business
Terrible value for the high prices they charge. Safe location.
Terrible value for money. The hotel is decent, Ok rooms, slow but decent internet, a restuarant, a pool and its safe. But the prices they charge are out if this world, their food prices are higher than New York and prepare to pay a fortune just for drinking water. The hotel staff is at times outright rude and very unhelpful.Most customers seem to stay here becuase they bphave conference facilities… Terrible value for money. The hotel is decent, Ok rooms, slow but decent internet, a restuarant, a pool and its safe. But the prices they charge are out if this world, their food prices are higher than New York and prepare to pay a fortune just for drinking wa…
User: G9102AAderekc
Trip type: Business
Never again
I hope to never stay here again, and will be requesting that the US Department of State take this hotel off their recommended list for official business. The staff are, frankly, lazy. I am currently here for roughly a month for work. Initially they attempted to put me in a room on the 8th floor which obviously had not been used in quite some time. The Air Conditioning did not work, there was no to… I hope to never stay here again, and will be requesting that the US Department of State take this hotel off their recommended list for official business. The staff are, frankly, lazy. I am currently here for roughly a month for work. Initially they attempted t…
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