Perla

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Perla

Name: Perla
Address: Antakya-İskenderun Karayolu Üzeri 20. km Serinyol 121. Jandarma Er Eğitim Alayı Karşısı Antakya; 31000; Uzunaliç, Antakya-İskenderun Karayolu Üzeri 20. km Serinyol 121. Jandarma Er Eğitim Alayı Karşısı Antakya, Varna / Black Sea Resorts, bulgaria
Telephone: +44-204-505-9777
Rating: 2.7

Golden Sands, Varna / Black Sea Resorts

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About Perla

Location

The hotel is situated in a quieter part of the Golden Sands resort, surrounded by a natural park and greenery. The resort's centre with its choice of shops, restaurants, cafés and bars is just a few minutes away. There are also public transport connections approximately 50 m from the hotel and the sandy beach and Black Sea are within easy walking distance.

Facility

10 studios and 222 double rooms are located on 7 storeys and can be reached by 2 lifts. The friendly staff at the reception desk in the lobby are happy to answer any questions. Amenities include a baggage storage service, a safe and a currency exchange service. Wireless internet access is provided in public areas. A variety of shops are available, including a supermarket. The grounds of the hotel feature a playground and a lovely garden. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage (for a fee) or in the car park (for a fee). Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, room service, a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus. A bicycle hire service gives guests the opportunity to explore the surrounding area independently. A fax machine is available for guests' business needs.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. A balcony is included as standard in some rooms. All rooms are carpeted and include a double bed. Children's beds can be requested for younger guests. A safe and a minibar are also available. Extra comforts include a refrigerator. A direct dial telephone, a TV, a radio and WiFi (for a fee) provide all the essentials for a comfortable holiday. A hairdryer and a telephone are available in the bathrooms, which are equipped with a shower and a bathtub. The hotel has family rooms and non-smoking rooms.

Sport

While the adults swim a few laps in the outdoor pool, children can enjoy splashing about in their own swimming area. Refreshing drinks at the pool bar and a relaxing soak in the hot tub (for a fee) offer the perfect way to unwind. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. A variety of activities such as cycling/mountain biking, tennis and golf or, for a fee, horse riding, are offered at the hotel. Water sports available at the hotel include water skiing, jet skiing, paddle boating and banana boat rides. A wide range of indoor sporting activities are also offered, for example a gym and darts or, for a fee, table tennis and billiards. There is a wellness area with a range of services, including a spa and a beauty salon. In addition, a sauna and massage treatments are available for a fee. An entertainment programme and live music are also options for entertainment. Copyright GIATA 2004 - 2026. Multilingual, powered by www.giata.com for client no. 127371

Meals

Various dining options are available, including a dining room, a café and a bar. Guests can dine at the non-smoking restaurant, which includes a separate area for smokers (high chairs are available). Catering options include bed and breakfast, half board, full board and all-inclusive. At breakfast and dinner, guests serve themselves at the generous buffet. Various dishes can be ordered à la carte for lunch and dinner. Special culinary options, such as vegetarian dishes, are also available. The hotel offers a selection of alcoholic and non-alcoholic beverages.

Amenities at Perla

Facilities
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  Air conditioning
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  Bar(s)
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  Bicycle Hire
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  Café
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  Car Park
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  Currency Exchange
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  Foyer
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  Hairdresser
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  Hotel Safe
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  Laundry Facilities
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  Laundry Service
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  Lifts
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  Medical Assistance
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  Pets
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  Playground
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  Restaurant(s)
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  Restaurant(s) with high-chairs
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  Restaurant(s) with non-smoking area
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  Restaurant(s) with smoking area
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  Room Service
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  Shops
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  Small supermarket
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  TV Room
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  Wifi
Hygiene
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  Contactless payment
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  Hand sanitiser
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  No high-touch furnishings
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  No high-touch furnishings in public areas
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  Protective hygiene screens
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  Protective masks for guests
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  Social distancing regulations
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  Use of commercially available disinfectants
Meals
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  à la carte Dinner
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  à la carte Lunch
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  All inclusive
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  Breakfast Buffet
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  Evening Buffet
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  Full Board
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  Half Board
Sport/Entertainment
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  Banana Boat
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  Billiards/Snooker
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  Children's Pool
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  Cycling/Mountain Biking
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  Darts
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  Entertainment Programme
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  Golf
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  Horse Riding
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  Jacuzzi
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  Jet Skiing
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  Massage
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  Outdoor Pool(s)
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  Parasols
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  Pedalo
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  Sauna
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  Sun loungers
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  Sun terrace
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  Table Tennis
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  Tennis
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  Water Skiing

Location

Around this property:

Public Transport

50 m

Nightclub

50 m

Bars / Pubs

100 m

Park

100 m

Restaurants

150 m

Shopping opportunities

150 m

Beach

450 m

Sea

500 m

City Centre

500 m

User Rating & Reviews

Value
Rooms
Cleanliness
Service

Excellent

Very Good

Average

Poor

Terrible

Recent Reviews: 237

User:JessS190293
Trip type: Solo travel
Abysmal... I left two days early.
18 Sept 2025
I'll start with the small amount of pros:The hotel is very pretty with nice flowers, the room was basic but had what I needed and the bed was firm but comfortable (need darker curtains as they were yellow and the sun went straight through them) the balcony was very small though and felt slanted and the pool was a good size. The housekeepers were lovely and the only staff who spoke and smiled at you. That's where it ends.This hotel is so bad I checked out 2 days early and went home.The main reason I chose this hotel (after reading all the bad reviews and yes they are that bad!) because it mentioned nightly entertainment, English speaking staff and a friendly community. None of this was the case. No entertainment, no English speaking staff (when they did it was very broken) and no friendly atmosphere at all! I felt very uncomfortable being there. As a female solo traveller I felt very uncomfortable and very isolated.The food is awful! Mostly undercooked meats, rice, chips and salad. All cold and not pleasant to eat. But what was even worse was the service. I've never known such rude waitresses. If you don't talk Bulgarian or German they glare at you like you are dirty on their shoes. They are unhelpful and didn't know if the desserts had nuts in them when I asked (I have a severe peanut allergy which I made the hotel aware of but clearly nothing was passed on)The drinks selection was terrible. It was either bad warm tasting wine, local spirits which were disgusting or soft drinks in a self service machine (all inclusive paid for and they made you make your own drink)All inclusive were only allowed to have drinks from 1 out of 3 bars. Which I found ridiculous!The male night receptionist would never be at reception, he'd always be sitting at the other end of the hotel watching TV. Once he noticed you he huffed and walked over slowly like you were bothering him.The sunbeds were on the brink of breaking every time you sat on them. The lifeguard couldn't careless about his job, he'd be sat at the pool bar on his phone and even saw him drinking beer at one point.The WiFi only works in the room, not in the pool area, reception or restaurant area and when it did work it cut out quite a lot.I'd honestly never go back to this hotel for how bad the food and service was. They really need to sort their staff and food out before they close down as by the time I left there was only 8 people around in September. If you are thinking of booking here and did what I did thinking the reviews were exaggerated, they really aren't and are fully true! Don't book here.
User:PaulaK1878
Trip type: Solo travel
WORST HOLIDAY OF MY LIFE
14 Sept 2025
This is by far the worst hotel I’ve ever been to!!! I’m currently staying here but trying to be moved to another hotel by loveholidays. There’s hardly any food available and what there is, is cold and I’m pretty sure it’s being reused from lunch at dinner time. My all inclusive doesn’t allow me using a pool bar where I had to pay for my drink after ordering it, and I can only use one bar in the main restaurant. Furthermore I’ve been shouted at by the restaurant manager VICTORIA who screamed at me for wanting to fill my water bottle with some juice and water. I was then told that the manager is not available to talk to me and when I complained to reception about the food I was told “I know they have some problems”… THEY.. like the receptionist was no part of the hotel staff.Food aside, the treatment of a customer by some staff in an absolute disaster and I’ve never been made to feel this bad by staff that supposed to make me feel welcome and provide good customer service. I don’t want to be unfair so I will add that there is couple of lovely ladies here, unfortunately that’s not enough to make me give this place more than one star. Even one is too much.
User:Galda22
Trip type: Family
A Pleasant Surprise at Hotel Perla
24 Aug 2025
After reading some negative reviews, I was expecting a dated, run-down hotel, but I was pleasantly surprised. While the hotel does show its age and could use some investment in renovations, it's certainly no worse than most other 3-star hotels.The family room we received was a highlight—it was huge and very spacious compared to standard rooms. It even had two toilets and a massive balcony, which was fantastic. The housekeeping was done every three days, which was perfectly fine for us. The hotel pool was great, and we always managed to find a free sunbed, even in the afternoon. The lifeguard was attentive and did their job well without bothering anyone.The food was another positive. We had half-board, and while the selection was similar each day, it was still quite large and varied, especially at dinner. The food was surprisingly tasty, and with a little effort, we could always put together a great meal. The hotel staff was mostly in the background, which I personally prefer, but when we needed something or were in the dining hall, they were always helpful and friendly.The walk to the beach took about 15 minutes, but it was a pleasant walk. The path goes down a hill through some shaded stairs, which was a nice way to start and end the day. It was a good workout and a welcome change of pace.All in all, the hotel pleasantly surprised me. While it's not a luxury resort, it's definitely not as bad as some online reviews suggest and offers excellent value for the price.
User:Emma H
Trip type:
Absolutely awful
17 Aug 2025
Currently here and it’s one of the worst hotels I’ve ever stayed in. The food is awful and with 3 children from 14-7 we have eaten out most evenings. Chicken and pork is the constant on the menu, puddings are not even worth a taste. Staff are rude, hotel is dated. Sunbeds are plenty which is about the only plus. Pool bar isn’t included in the all inclusive. I would strongly suggest paying a bit extra and going and staying somewhere you can at least have a decent dining experience!
User:Julie H
Trip type: Solo travel
The Good The Bad and The Ugly
22 Jun 2025
Good. The pool area and gardens were lovely and also the outside dining area was very pleasant to sit in. Compliments to the gardener and the Flowers, Roses didn't go unnoticed. The evening meal I thought was tasty especially when accompanied with broccoli cheese that enhanced all the meals. The cappuccino coffee was delicious I enjoyed alot.The lifts, amenities in rooms Aircon TV fridge etc worked very well for a three star hotel. Bad. The breakfast sloppy uncooked scrambled eggs. Cold oily egg fried toast. No OJ. No baked beans or mushrooms or anything relating to a tasty breakfast at all. But if there was it would enhance flavour for all patrons I think. The breakfast was completely unappealing.Desserts. The dessert tray was like a leftover kids party cake. Always a few pieces left. I feel that this was mean for the amount of holiday makers and could have been much better as they are not generally that costly.Ugly. I am not a clean freak or excessive but I do feel that the cleanliness definitely could be better the doors and frames and handles on everything had deep ingrained hand finger marks that were there for along period of time not new. The dirty stains over the doors were over many weeks. The staff were kind of grumpy. (Except for the young men in the restaurant who were very polite and professional)There was an overall feeling of grumpiness to the hotel which I could understand at the end of season but not at the beginning.Overall this hotel exceeded my expectations and there were alot of positives that out weighed the negatives and perhaps the hotel will remedy those with time.Lastly a thank you to the nice guy Alex who runs the pool bar (separately)a happy friendly guy who I felt made the hotel atmosphere more pleasant.