113+ photos
This hotel warmly welcomes guests in Sofia.
This hotel has a lift and a reception desk. Amenities include a baggage storage service and a safe. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel offers various facilities for guests with disabilities. A fireplace creates a cosy atmosphere. There are also a number of shops that make for great strolling and browsing. Guests of the hotel are welcome to relax in the garden. Additional amenities include a newspaper stand and a TV room. Guests arriving by car can park their vehicles in the garage or in the car park (no extra charge). Further services and facilities include a 24-hour security service, a car hire service, a transfer service, room service, a laundry service, a coin-operated laundry and a hotel shuttle bus. The business centre is on hand for guests' business requirements and provides a fax machine.
Air conditioning and central heating ensure that rooms maintain comfortable temperatures. Guests can enjoy the garden view from a balcony or terrace. Rooms have a double bed, a queen-size bed or a king-size bed. Extra beds can be requested. A minibar and a desk are also available. A trouser press is provided for guests' convenience. A telephone, a TV and WiFi (no extra charge) are provided as well. Slippers are included. A hairdryer and bathrobes are provided in the bathrooms, which include a shower and a bathtub. For extra comfort in the bathrooms, guests are offered cosmetic products. The hotel has family rooms and non-smoking rooms.
The pleasantly heated water of the indoor and outdoor pools guarantees comfortable swimming. Comfortable sun loungers are available on the terrace. The hot tub in the pool area promises pure relaxation. Sport and leisure facilities at the hotel include a gym, yoga and aerobics. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, a hammam and massage treatments.
Various dining options are available, including a restaurant, a café and a bar. Breakfast and lunch are served every day. Special meals, including diet meals, are also available. The hotel also offers special catering options.
1A, Prof. Hristo Vakarelski, Str.
Check-in from 2:00 PM · check-out by 12:00 PM
Good
64 reviewsUser: Stoy D
Trip type: Family
Aggressive
I went with my family stayed 30 more minutes then we paid and they called the police on us because we were not leaving.Thats what they said but we just forget to leave at 12 they just needed to told us.S.K
User: Jonesli1
Trip type: Solo travel
Terrible customer service at reception
After attending my appointment I arrived at the hotel to check in and the gentleman was very rude, condescending and tried to belittle me. This was because I could not understand the Bulgarian language. He proceeded to role his eyes at me and speak to me as I…
User: lyn2crystal
Trip type: Family
Complaint sent to best western about this hotel
We booked 7 nights in march 2025 for myself my husband Patrick Connolly and daughter .jasmine Henderson The rooms were not cleaned and manager unavailable for 3 days - manager inspected the room only agreed sink in bathroom dirty and advised if we were not hap…
User: jntcm
Trip type: Solo travel
Amazing hotel in Sofia
This hotel is GREAT! My only regret was that I was only there for one night. The hotel appears quite new and it is very modern. My room was HUGE. It had a separate bedroom, living room, bathroom, and even a little kitchen. The balcony was large and was accessi…
User: Nerez P
Trip type: Family
Not the expected quality
Upon arrival at the receptionwe had problems with the prepayment;It was not possible to pay the price without the prepayment already provided, after about 30 minutes it was possible in cash, not the preferred card payment; the employee justified this with a ne…
