11 +PHOTOS
13+ photos
This hotel lies at the resort centre with plenty of shops, bars, cafés and restaurants surrounding it. Convenient public transport links are only 150 m away and the beach is just 350 m from the hotel.
Ur Sunny Beach, S/N
Check-in from 14:00 · Check-out by 12:00
Ur Sunny Beach, S/N
Check-in from 14:00 · Check-out by 12:00
Average
415 reviewsUser: Mark H
Trip type: Couples
Don’t stay at this hotel, very old and dated
The location was convenient and within 400 meters to the beach, good bus services within walking distance to different parts of Bulgaria. The hotel is very old, the main building is clean and tidy but the outside is very old and dirty! The pool wasn’t cleaned in the week we stayed, the rooms are very dated, the 2 single beds pushed together are very low to the ground, bedding is stained so refused… The location was convenient and within 400 meters to the beach, good bus services within walking distance to different parts of Bulgaria. The hotel is very old, the main building is clean and tidy but the outside is very old and dirty! The pool wasn’t cleaned…
User: Adam L
Trip type: Friends getaway
Terrible experience very poor hotel
First of all this hotel is nowhere near a 3 star. It has been the worst hotel I’ve ever stayed in. Upon arrival the staff were very rude and not very welcoming, this carried on throughout the trip and weren’t helpful at all if anything made the situations worse. Where do I start about the rooms, the rooms are extremely dirty and haven’t been looked after. We had cigarette burns in the carpets, the… First of all this hotel is nowhere near a 3 star. It has been the worst hotel I’ve ever stayed in. Upon arrival the staff were very rude and not very welcoming, this carried on throughout the trip and weren’t helpful at all if anything made the situations wors…
User: Paige H
Trip type: Friends getaway
Do not book
If you want terrible customer service with non stop room issues that don’t get resolved, I 100% recommend, make sure you use a translator app like I did so you can understand the staff talking bad about you thinking you can’t understand them as it’s guaranteed to happen! Free sauna too which wasn’t in the description, by free sauna I mean your room with non existent airconIf you want terrible customer service with non stop room issues that don’t get resolved, I 100% recommend, make sure you use a translator app like I did so you can understand the staff talking bad about you thinking you can’t understand them as it’s guaranteed…
User: GoPlaces23057507235
Trip type: Couples
??NEVER GO THERE??
A terrible hotel. Upon entering our room, we were given dirty sheets and a pillow, probably covered in blood. The same was true for the towels. After complaining about the cleanliness of the room, the sheets were not replaced, and the towels were even dirtier than before. The most bitter experience was when our money disappeared from our room (we suspect the cleaning staff) because no one else was… A terrible hotel. Upon entering our room, we were given dirty sheets and a pillow, probably covered in blood. The same was true for the towels. After complaining about the cleanliness of the room, the sheets were not replaced, and the towels were even dirtier…
User: Holly O
Trip type: Couples
Worst hotel ever.
DO NOT STAY HERE!! I would rate this less than a star if I could. The food was disgusting it is not a “buffet” at all. There are cracks in the walls, stains on everything and I mean EVERYTHING, ninety percent of the furniture is broken, there are so so so so many bugs, and infestation, so many spiders and cockroaches and bugs I don’t even know the name of. They have barely any of what they adverti… DO NOT STAY HERE!! I would rate this less than a star if I could. The food was disgusting it is not a “buffet” at all. There are cracks in the walls, stains on everything and I mean EVERYTHING, ninety percent of the furniture is broken, there are so so so so m…
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