Mercury

46 +PHOTOS

48+ photos

Mercury

Name: Mercury
Address: Sunny Beach, Bourgas / Black Sea Resorts, bulgaria
Telephone: 353818882077
Rating: 3.6

bourgas black sea resorts, bulgaria

About Mercury

location

Centrally located in Sunny Beach, this hotel is a few metres from the sandy beach.

facility

The hotel has a lift and features 150 rooms. English- and German-speaking staff at the reception desk in the lobby are happy to answer any questions. Amenities include a baggage storage service, safe, currency exchange service and drinks machine. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel offers various facilities for guests with disabilities. Wheelchair-accessible facilities are available. There are also a number of shops that make for great strolling and browsing. The grounds of the hotel feature a playground and a lovely garden. Additional amenities include a TV room and a playroom. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a babysitting service, a car hire service, medical assistance, a transfer service, room service, a laundry service, a hairdresser and a coin-operated laundry. A fax machine is available for guests' business needs.

rooms

Rooms are equipped with air conditioning. Guests can enjoy the view of the pool from a balcony or terrace. Rooms have a double bed, a queen-size bed or a sofa bed. A safe and a minibar are also available. Guests will also find a tea/coffee station included among the standard features. A telephone, a TV, a CD player and WiFi (no extra charge) are provided as well. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. The hotel has family rooms and non-smoking rooms.

sport

The outdoor pool complex includes a children's swimming area and is ideal for working out or just relaxing. Sun loungers and parasols are available on the sun terrace. There is a poolside snack bar as well. For those who wish to stay active while on holiday, the hotel offers bocce. Water sports enthusiasts are offered water aerobics. Guests can enjoy a wide range of indoor sports, including a gym, table tennis, billiards, darts, callisthenics and aerobics. Various wellness options are available at the hotel, including a spa, a sauna, a hammam and massage treatments. Additional leisure activities include an entertainment programme, a kids' club and a dance club.

meals

The hotel includes a restaurant and a bar. All-inclusive can be booked. A delicious breakfast gives guests plenty of energy for the day. At lunch and dinner, guests serve themselves at the generous buffet. Staff are also happy to provide children's meals. The hotel also offers snacks.

Amenities at Mercury

Facilities (12)

Air conditioning24-hour receptionCurrency ExchangeConference RoomInternet accessLaundry ServicePlaygroundElevator/ LiftIroning servicesLaundryParkingWifi

Beauty and Spa (1)

Salon

Building Information (1)

Garden (m²)

Common Area (1)

Game Room

Distances (1)

Beach

General Services (4)

Luggage storageMultilingual StaffPool/ Beach towelsWheelchair

Hotel Type (1)

Family-friendly Hotel

Hygiene (1)

Gym/ Fitness centre

Meals (5)

Breakfast BuffetBreakfast ServedContinental BreakfastBarRestaurant

Room Facilities (4)

ShowerBathtubTVCloset

Sport/Entertainment (3)

Outdoor Pool(s)Swimming PoolDarts

Location

Sunny Beach, Bourgas / Black Sea Resorts, Bulgaria

Sunny Beach

Nearest beach80m

What's nearby

Nearest beach80m

Check-in from 2:00 PM · Check-out by 12:00 PM

Sunny Beach, Bourgas / Black Sea Resorts, Bulgaria

Sunny Beach

Nearest beach80m

What's nearby

Nearest beach80m

Check-in from 2:00 PM · Check-out by 12:00 PM

User Rating & Reviews

3.6

Good

337 reviews

Value
Rooms
Cleanliness
Service

Excellent115
Very Good84
Average60
Poor30
Terrible48

Recent Reviews: 337

User: Diana K
Trip type: Family
Disappointed about the reception service
06 Sep 2026
The biggest disappointment was the reception serviceWe arrived at Mercury Hotel 4? on 2 September 2026. Unfortunately, our first impression of the hotel was seriously affected by the reception service.When we arrived, a Bulgarian male receptionist told us that our room would be ready at 12:30 and that we could also have lunch from 12:30. We went for a walk and returned around 12:00. However, that… The biggest disappointment was the reception serviceWe arrived at Mercury Hotel 4? on 2 September 2026. Unfortunately, our first impression of the hotel was seriously affected by the reception service.When we arrived, a Bulgarian male receptionist told us that…
User: Petronela P
Trip type: Family
Must read if you consider going here! RUN AWAY!
10 Aug 2026
Run away from this hotel! Not even close for a 2*hotel let alone 4* . We got there in the afternoon and parked our cars near the designated area for the hotel parking. We went to the reception and the front guy told us that there is no more parking space for us we have to park somewhere else and pay for 3 days 15€ per day! ( mind you we got there around 5pm on saturday and left monday around 1pm t… Run away from this hotel! Not even close for a 2*hotel let alone 4* . We got there in the afternoon and parked our cars near the designated area for the hotel parking. We went to the reception and the front guy told us that there is no more parking space for u…
User: Angela D
Trip type: Family
Dirty towels from staff and tried to blame me and charge me €30 for it.
14 Jul 2026
They wanted to extra charge me €30 for a dirty towel that THEY delivered. The towels had stains on them the whole week, and they tried to blame it on us that we made the towel dirty that it couldn’t even wash, and ai washed it in the sink, therefore it tells you that these employees cannot wash a towel properly and they try to blame it on the guests, the beds were very dirty I will upload photos.I… They wanted to extra charge me €30 for a dirty towel that THEY delivered. The towels had stains on them the whole week, and they tried to blame it on us that we made the towel dirty that it couldn’t even wash, and ai washed it in the sink, therefore it tells y…
User: Chelsie T
Trip type: Family
Do not stay here!
12 Jun 2026
What a waste of money. The rooms are dirty. The staff are rude and got no time for English people. The balcony is falling apart. The food is disgusting. We had to wait 3 days for our toilet to be fixed. Our room was only cleaned once the full week we was there. The air conditioning was broken. The WiFi did not work. The female manager is the worse of them all. Things went missing out our room and… What a waste of money. The rooms are dirty. The staff are rude and got no time for English people. The balcony is falling apart. The food is disgusting. We had to wait 3 days for our toilet to be fixed. Our room was only cleaned once the full week we was there…
User: zdenekcze
Trip type: Family
Two and a half star tourist hotel
11 Aug 2025
I booked a four-star hotel as a super last minute. The TripAdvisor rating is sufficient at first glance #75 of 252 on Sunny Beach. Only after paying did I start reading the reviews and start to worry. Upon arrival I find out that it's not such a horror. But you need to look at the hotel as a two and a half star, which is the real state. It definitely does not correspond to the four-star rating. Th… I booked a four-star hotel as a super last minute. The TripAdvisor rating is sufficient at first glance #75 of 252 on Sunny Beach. Only after paying did I start reading the reviews and start to worry. Upon arrival I find out that it's not such a horror. But yo…

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