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Musala Hotel

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Musala Hotel

locationBulgaria, Borovets

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About Musala HotelAbout Musala Hotel

Location

This hotel is located in the heart of Borovets.

Facility

The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, safe, currency exchange service and cash machine. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The club has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities and a lift. There are a number of shops as well. A garden provides extra space for rest and relaxation in the open air. Additional amenities include a TV room and a playroom. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, a car hire service, medical assistance, room service, a laundry service and a hotel shuttle bus. Active guests can make use of the bicycle hire service to explore the surrounding area. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Central heating ensures that rooms maintain comfortable temperatures. Guests can enjoy the mountain view from a balcony or terrace. The rooms have a queen-size bed and a sofa bed. Extra beds can be requested. A safe and a minibar are also available. Guests will also find a refrigerator included among the standard features. A telephone, a TV and WiFi (no extra charge) provide all the essentials for a comfortable holiday. A hairdryer and bathrobes are provided in the bathrooms, which include a shower. The hotel has family rooms and non-smoking rooms.

Sport

The pleasantly heated water of the indoor and outdoor pools guarantees comfortable swimming. A terrace with sun loungers and parasols is available. The hot tub in the pool area promises pure relaxation. For guests who wish to keep active, cycling/mountain biking, tennis and horse riding are available. The club's location is particularly ideal for skiers. Sport and leisure facilities at the hotel include a gym, table tennis and billiards. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, a hammam, a beauty salon, massage treatments and hydrotherapy treatments.

Meals

Various dining options are available, including a restaurant, a café and a bar. Half board is offered as a catering option. Breakfast, lunch and a comprehensive dinner buffet offer plenty of delicious variety. Staff are also happy to provide children's meals.

Amenities at Musala Hotel Amenities at Musala Hotel

  • Facilities

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      Bar(s)

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      Bicycle Hire

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      Café

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      Car Park

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      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Games room

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      Garage

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      Hotel Safe

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Restaurant(s)

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      Room Service

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      Shops

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      TV Room

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      Wifi

  • Hygiene

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      Contactless payment

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      Hand sanitiser

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      Housekeeping only upon request

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      Hygiene training for staff

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      Medical teleconsultation

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      Evening Buffet

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      Half Board

  • Sport/Entertainment

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      Billiards/Snooker

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      Cycling/Mountain Biking

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      Gym

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      Heated Pool(s)

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      Horse Riding

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      Indoor Pool

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      Jacuzzi

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      Massage

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      Number of Pools

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      Outdoor Pool(s)

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      Parasols

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      Sauna

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      Steam bath

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      Sun loungers

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      Sun terrace

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      Table Tennis

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      Tennis

LocationLocation

User Rating & ReviewsUser Rating & Reviews

  • Locationrating
  • Sleep Qualityrating
  • Roomsrating
  • Servicerating
  • Valuerating
  • Cleanlinessrating

Excellent

117

Very Good

97

Average

16

Poor

8

Terrible

2

Recent Reviews: 240

  • User:suziiq2019

    Trip type: Couples

    Good location

    rating06 Mar 2025

    The hotel was in a great location right on the slope, very easy to ski out but to ski in you had to get the button lift before they closed at 1630 otherwise it was a walk uphill back to the hotel...

  • User:Shaun M

    Trip type: Friends getaway

    Great location!

    rating18 Mar 2024

    Great location & it really is ski in/out with the boot room just a few steps from the slope! Room was clean tidy & our balcony faced the slopes which was nice. The breakfast & dinner was a buffet...

  • User:John H

    Trip type: Friends getaway

    Miserable staff , charging for extras

    rating12 Mar 2024

    Although the hotel was excellently located ,well presented and clean ,most of the staff weren’t very accommodating and quite miserable. It came across that they preferred looking after the locals...

  • User:genata11

    Trip type: Family

    Terrible

    rating02 Mar 2024

    Terrible, Very negative review for Hotel Musala Borovets. - cold water in the pool, stay warm but unrenovated, balconies peeling and dirty. No variety in the restaurant. The children's corner is...

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