94 +PHOTOS
96+ photos
This hotel welcomes guests in Rio de Janeiro.
Rua Xavier Da Silveira 82
Check-in from 2:00 PM · Check-out by 12:00 PM
Rua Xavier Da Silveira 82
Check-in from 2:00 PM · Check-out by 12:00 PM
Very Good
1594 reviewsUser: abmillan
Trip type: Solo travel
Avoid. Avoid. Avoid. Nightmare hotel.
Staff hardly speak any English and are unable to follow the most basic commands (change the bedding, get more pillows, change the towels). I don’t usually have a problem with broken English, the problemIs their attitude. They just don’t want to understand and when they finally say yes, they don’t deliver. I’ve asked to speak to the GM who promised me that they would deliver on what I asked for 2 d… Staff hardly speak any English and are unable to follow the most basic commands (change the bedding, get more pillows, change the towels). I don’t usually have a problem with broken English, the problemIs their attitude. They just don’t want to understand and…
User: C3ontheroad
Trip type: Friends getaway
Adequate - close to beach
We requested 2 rooms away from the elevators -- 2 months in advance when we booked the rooms. They emailed and said they would try. When we got there, both our rooms where right in front of the elevators. We requested to be on the same floor too. THat did not happen. They indicated they were very busy .... managing requested rooms 2 months in advance happens in the US easily with good management s… We requested 2 rooms away from the elevators -- 2 months in advance when we booked the rooms. They emailed and said they would try. When we got there, both our rooms where right in front of the elevators. We requested to be on the same floor too. THat did not…
User: Jorge T
Trip type: Solo travel
Terrible product, good location.
The only good thing about this hotel is the location. For the rest, refer to the photos. Really needs to look after the product and the customer service to which lacks greatly. Ibis Copacabana, Outro at ibis Copacabana Posto 5, responded to this review Dear Jorge T,Thank you for your feedback. We regret to hear that your experience did not meet your expectations regarding our services and fac… The only good thing about this hotel is the location. For the rest, refer to the photos. Really needs to look after the product and the customer service to which lacks greatly. Ibis Copacabana, Outro at ibis Copacabana Posto 5, responded to this review De…
User: Marizete-DT
Trip type: Solo travel
Great place, lovely employees
I stayed here for six nights. The hotel exceeded my expectations. At check-in, Leonardo (Leo), greeted me with kindness and attention. The location is excellent, close to the subway, banks, cafes, supermarkets, and everything you needed. The room had simple furniture, but it was very clean, quiet and the shower was wonderful, as well as ample space for luggage. The breakfast is plentiful, with a v… I stayed here for six nights. The hotel exceeded my expectations. At check-in, Leonardo (Leo), greeted me with kindness and attention. The location is excellent, close to the subway, banks, cafes, supermarkets, and everything you needed. The room had simple fu…
User: SandySydneyAus
Trip type: Couples
Value
Being 1st timers , we were recommended to stay in this area and this hotel was good price among others. Being an Ibis, we didn’t expect much but it was all good. No water in room but water station at reception. Breakfast got a lot of variety including fruits. Walk to beach, walk to supermarket. Being in busy area, dirty platforms to walk. Only problem was the room service that comes after 4:30pm e… Being 1st timers , we were recommended to stay in this area and this hotel was good price among others. Being an Ibis, we didn’t expect much but it was all good. No water in room but water station at reception. Breakfast got a lot of variety including fruits.…
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