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Del Rey Quality Hotel

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Del Rey Quality Hotel

locationFoz do Iguazu, Iguazu Falls

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About  Del Rey Quality HotelAbout Del Rey Quality Hotel

Location

The hotel is located on Avenida Rua Taroba, in the heart of Foz de Iguazu, only 30 minutes from the Falls. There are bars, restaurants, shops and public transport links within a short walk. Parque das Aves is some 17 km away and Itaipu Dam is about 10 km away. The hotel is approximately 15 km from the airport.

Facility

The hotel has a lift and features 85 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities available at the hotel include a cloakroom, baggage storage service, safe, cash machine and drinks machine. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. The grounds of the hotel feature a playground and a lovely garden. Additional amenities include a TV room and a playroom. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, a car hire service, medical assistance, a transfer service, room service, a laundry service, a coin-operated laundry and a hotel shuttle bus. Active guests who wish to explore the surrounding area by bike will appreciate the bicycle hire service. Bicycle storage is also available. Complimentary newspapers are available. A fax machine is available for guests' business needs.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. A balcony is included as standard in some rooms. Rooms have a double bed, a queen-size bed or a king-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. An ironing set is provided for guests' convenience. A telephone, a TV, a radio and WiFi are provided as well. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. For extra comfort in the bathrooms, guests are offered cosmetic products. Wheelchair-friendly rooms with wheelchair-accessible bathrooms are also available. The hotel has family rooms and non-smoking rooms.

Sport

While the adults swim a few laps in the outdoor pool, children can enjoy splashing about in their own swimming area. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. There is a poolside snack bar as well. There are many ways to relax or stay active at the hotel, including cycling/mountain biking, a gym, table tennis and billiards. Copyright GIATA 2004 - 2026. Multilingual, powered by www.giata.com for client no. 127371

Meals

Dining facilities include a restaurant, a dining room, a breakfast room, a café and a bar. Bed and breakfast is offered as a catering option. Breakfast and dinner are served every day.

Payment

The hotel accepts the following credit cards: American Express, VISA, Diners Club and MasterCard.

 Amenities at Del Rey Quality Hotel Amenities at Del Rey Quality Hotel

  • Facilities

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      Air conditioning

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      Bar(s)

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      Bicycle Cellar

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      Bicycle Hire

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      Café

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      Car Park

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      Cloakroom

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      Disability-friendly

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      Games room

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      Garage

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Playground

    • -

      Restaurant(s)

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      Room Service

    • -

      TV Room

    • -

      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Housekeeping only upon request

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      Hygiene training for staff

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      Medical teleconsultation

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Sport/Entertainment

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      Billiards/Snooker

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      Children's Pool

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      Outdoor Pool(s)

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      Parasols

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      Sun loungers

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      Sun terrace

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      Table Tennis

LocationLocation

Map preview

Around this property:

Centre

3 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

2953

Very Good

1166

Average

225

Poor

48

Terrible

24

Recent Reviews: 4416

  • User:JongyoungA

    Trip type: Solo travel

    WARNING: Double Charged and Ignored! Worst Service Ever.

    rating14 Apr 2026

    Do NOT book this hotel. I was double-charged for my stay, and the hotel has been refusing to refund me and is now completely ignoring my requests. Here is the detailed account of my nightmare experience.I stayed at this hotel from February 12th to 14th via Agoda. The issue began when my first reservation (Agoda Booking ID: 1698045280), made under a nickname, showed as "not confirmed." To ensure I had a place to stay, I had to make a second reservation (Agoda Booking ID: 1697904027) using my real name, which was confirmed. I checked in on Feb 12th and stayed for two nights.However, I later discovered that I was charged for both bookings. When I requested a refund through Agoda, the hotel had the audacity to claim that I was a "No-Show" for the first booking and refused to refund. I was physically there! The only reason there were two bookings was that the hotel/system failed to confirm the first one promptly.I explained this clearly to Agoda and requested a refund again. This time, the hotel rejected it claiming the "cancellation period had expired." This is absurd. This wasn't a voluntary cancellation; it was a double payment caused by their own system error.Agoda told me to contact the hotel directly. There is no email address on their website, only a WhatsApp number. I sent multiple messages, but they don't even read them; I only receive an automated reply telling me to call them via phone. As a foreigner who doesn't speak Portuguese, is it reasonable to expect me to pay for expensive international calls when digital communication tools like email or WhatsApp exist? Why even list a WhatsApp number if you aren't going to use it?To make matters worse, during my stay, the toilet in my room broke, forcing me to move all my luggage to a different room late at night.This was the absolute worst accommodation experience of my entire trip. There are plenty of other hotels in the same price range nearby. Save your money and your sanity—do not stay here. jaime m, at Del Rey Quality Hotel, responded to this review Hello, good afternoon. We sent a notification to TripAdvisor regarding your reservations. You made two reservations with a partner website (Agoda), and any changes, cancellations, or refunds must be dealt with directly through them. You did not pay the hotel; you paid this partner, so any issues must be addressed with them.
  • User:Sunshine36057302844

    Trip type: Couples

    Stay at hotel

    rating22 Jan 2026

    The hotel was good. The rooms were ok consideraring the price. Diverse breakfast. The pool was nice, the staff at the pool was friendly. jaime mendes, Gerente geral at Del Rey Quality Hotel, responded to this review Hello, good afternoon. It was a pleasure to have you as our host. Your feedback is very important to us. Warm regards from our entire team.
  • User:colinm2014

    Trip type: Friends getaway

    Excellent hotel everything was great!

    rating20 Jan 2026

    Outstanding hotel from several standpoints. The rooms are super clean. You have everything you need in the room including luggage holder, wardrobe, and safe. Excellent shower pressure. The rooftop pool was very nice. Superb service at breakfast JULIETA was absolutely fantastic and made me omelette two days in a row- she was really Lovely helpful lady. Chelsea at front desk was really helpful also. Great hotel. jaime mendes, Gerente geral at Del Rey Quality Hotel, responded to this review Hello, good afternoon. It was a pleasure to have you as our host. Your feedback is very important to us. Warm regards from our entire team.
  • User:Affenzahn M

    Trip type: Friends getaway

    Relaxing

    rating16 Dec 2025

    Very friendly, comfortable and quiet. The reception arranged breakfast for us, even though we left very early at 3:30 in the morning. Thank you!
  • User:Jet11722402122

    Trip type: Couples

    I think I stayed at a different hotel from the other reviews !

    rating12 Dec 2025

    If you want a room with lots of beds or a room with no window or a room with an internal window. Then this is your hotel. We are a retired couple who were given a room with 4 beds. Then a room with no window. Eventually after asking for a room with 2 beds and a window ( not much to ask for) we were given an acceptable room !!! Overlooking a scrap yard !!

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