84 +PHOTOS
86+ photos
This hotel welcomes guests in Brasilia.
Shs Quadra 6 Bloco B
Check-in from 2:00 PM · Check-out by 12:00 PM
Shs Quadra 6 Bloco B
Check-in from 2:00 PM · Check-out by 12:00 PM
Excellent
5132 reviewsUser: Compass06493935126
Trip type: Friends getaway
Nice location and staff.
Nice and safe surroundings, everything is close, rooms with big space and the staff is amazing specially Alexandre and Thalles show were always searching ok ways to make our stay more comfortable. Rogerio Santos, Atendimento ao cliente/recepção at Melia Brasil 21, responded to this review Dear Guest,Thank you very much for sharing your experience with us.We are delighted to know that you enjo… Nice and safe surroundings, everything is close, rooms with big space and the staff is amazing specially Alexandre and Thalles show were always searching ok ways to make our stay more comfortable. Rogerio Santos, Atendimento ao cliente/recepção at Melia Bra…
User: Vanessa F
Trip type: Business
Wonderful!
I cannot be in any other place in Brasilia! This is definitely the best hotel in the city, great service, location, staff, everything. Rogerio Santos, Atendimento ao cliente/recepção at Melia Brasil 21, responded to this review Dear Ms. Vanessa,Thank you for sharing your experience with us. We are very pleased to know that Meliá Brasil 21 is your preferred choice in Brasília and that our serv… I cannot be in any other place in Brasilia! This is definitely the best hotel in the city, great service, location, staff, everything. Rogerio Santos, Atendimento ao cliente/recepção at Melia Brasil 21, responded to this review Dear Ms. Vanessa,Thank you…
User: Quest797998
Trip type: Business
The best hotel in Brasilia
I would be remiss if I didn’t highlight the stellar customer service team at this fabulous hotel. I was there for a work trip. It is the BEST hotel in Brasilia. It’s also the ONLY hotel in Brasilia that has a lounge from what I am told. From the amazing breakfast to the nightly happy hour to the sweet aroma fragrance you smell when you walk in the front door. The nice and kind front door gentlemen… I would be remiss if I didn’t highlight the stellar customer service team at this fabulous hotel. I was there for a work trip. It is the BEST hotel in Brasilia. It’s also the ONLY hotel in Brasilia that has a lounge from what I am told. From the amazing breakf…
User: F C
Trip type: Business
Terrible Billing Practices and Cheap Infrastructure
Here’s a more neutral and vague version regarding the receipt issue while still emphasizing the upselling practice:Stayed at Meliá Brasil 21 in Brasília for a two-week corporate trip and unfortunately the experience was far below what would be expected for a hotel charging premium rates.Several basic issues were never properly resolved during the stay: extremely uncomfortable mattress, shower drai… Here’s a more neutral and vague version regarding the receipt issue while still emphasizing the upselling practice:Stayed at Meliá Brasil 21 in Brasília for a two-week corporate trip and unfortunately the experience was far below what would be expected for a h…
User: 993ruig
Trip type: Family
Good location and fair price.. very old toilet
At check in the staff was only interested in selling an upgrade.. the room was spacious but the toilet is very old.. no handheld shower and even the toilet discharge wasn’t working and we had to call maintenance immediately after arriving at the roomGood breakfast Patricia Lotti, Atendimento ao cliente/recepção at Melia Brasil 21, responded to this review Dear guest,Thank you for sharing your… At check in the staff was only interested in selling an upgrade.. the room was spacious but the toilet is very old.. no handheld shower and even the toilet discharge wasn’t working and we had to call maintenance immediately after arriving at the roomGood break…
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