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Swissotel Sarajevo

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Swissotel Sarajevo

locationSarajevo, Sarajevo

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About Swissotel SarajevoAbout Swissotel Sarajevo

Location

This hotel is located right in the heart of Sarajevo.

Facility

The friendly staff at the reception desk are happy to answer any questions. A baggage storage service, a safe and a cash machine are available. Wireless internet access in public areas allows guests to stay connected. The hotel offers a number of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities and a lift. There are a number of shops as well. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, medical assistance, a transfer service, room service, an alarm call service, a laundry service, a coin-operated laundry and a hotel shuttle bus. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. All rooms are carpeted and have a double bed, a king-size bed or a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Guests will also find a tea/coffee station included among the standard features. There is also an ironing set and a tumble dryer. A telephone, a flatscreen television and WiFi (no extra charge) provide all the essentials for a comfortable holiday. Guests will also find slippers in their rooms. A hairdryer and bathrobes are provided in the bathrooms, which include a shower. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Wheelchair-friendly rooms with wheelchair-accessible bathrooms are also available. The hotel has family rooms and non-smoking rooms.

Sport

The pleasantly heated water of the indoor and outdoor pools guarantees comfortable swimming. The hot tub in the pool area promises pure relaxation. For guests who wish to keep active, golf and horse riding are available. Sport and leisure facilities at the hotel include a gym and aerobics. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, a hammam, a beauty salon and massage treatments. Copyright GIATA 2004 - 2024. Multilingual, powered by www.giata.com for client no. 127371

Meals

The dining area includes a restaurant and a café. A generous breakfast buffet guarantees a great start to the day. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.

Amenities at Swissotel Sarajevo Amenities at Swissotel Sarajevo

  • Facilities

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      Air conditioning

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      Hotel Safe

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      Lifts

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      Café

    • -

      Shops

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      Bar(s)

    • -

      Restaurant(s)

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      Conference Room

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      Internet access

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      WLAN access

    • -

      Room Service

    • -

      Laundry Service

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      Medical Assistance

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      Car Park

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      Garage

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      TV Room

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      Laundry Facilities

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      Disability-friendly

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      Wifi

  • Beauty and Spa

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      Massage

  • Category

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      Category (Official)

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      Category (Recommended)

  • Hygiene

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      Social distancing regulations

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      Enhanced cleaning programme

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      Contactless payment

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      Protective masks for guests

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      Hand sanitiser

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      Medical teleconsultation

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      ALLSAFE (Accor/Bureau Veritas)

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      Hygiene training for staff

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      Health checks on staff

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      Use of commercially available disinfectants

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      Protective equipment for employees

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      Packaged meals

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      No high-touch furnishings in public areas

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      No high-touch furnishings

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      Protective equipment for guests

  • Meals

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      Breakfast Buffet

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      Special Diet

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      Special Offers

  • Room Facilities

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      Bathroom

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      Shower

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      Hairdryer

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      Internet access

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      Minibar

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      King-size Bed

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      Carpeting

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      Air conditioning (centrally regulated)

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      Central Heating

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      Safe

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      TV

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      Double Bed

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      Tea/coffee maker

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      Wheelchair access

  • Sport/Entertainment

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      Indoor Pool

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      Outdoor Pool(s)

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      Jacuzzi

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      Sauna

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      Steam bath

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      Aerobics

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      Gym

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      Horse Riding

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      Golf

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      Number of Pools

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      Heated Pool(s)

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      Aerobics

LocationLocation

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User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

78

Very Good

17

Average

10

Poor

8

Terrible

18

Recent Reviews: 131

  • User:Vladimir P

    Trip type: Family

    Nice hotel

    rating26 Aug 2025

    Loved the room . Good location! Pretty clean. The breakfast was really good and a lot of variety of foods . Staff was well organized and kind. Swissotel Sarajevo, Guest Services / Front Office at Swissotel Sarajevo, responded to this review Dear Mr. Vladimr,Thank you for sharing your experience with us. We truly appreciate you taking the time to leave a review. Your feedback means a lot to our team, and we are glad to know your stay left a positive impression.We hope to have the pleasure of welcoming you back in the future.Kind regards,

  • User:Alen M

    Trip type: Family

    Great stay – friendly staff and top location

    rating20 Jul 2025

    Very friendly and helpful staff, excellent location, tasty food, and great cleanliness. The area is also family-friendly – there’s a children’s playroom in the same complex, which is a big ➕️ for families. The spa area feels a bit outdated and could use some renovation. Swissotel Sarajevo, Guest Services / Front Office at Swissotel Sarajevo, responded to this review Dear Mr. Alen,Thank you very much for your review and for sharing your impressions with us. We truly appreciate your feedback and the time you took to write it. Your comments help us continue improving our services, and we’re grateful for your trust and support.We hope to have the opportunity to welcome you again. Kind regards,

  • User:Džan Ahmed M

    Trip type: Family

    Welcoming and nice.

    rating21 Jun 2025

    So, this is a really nice hotel in heart of Sarajevo. It is close to Bascarsija, the staff, everyone is really nice. Food is also on the level, with a dash of Arabic spirit. Fresh flowers are everywhere around the hotel. And there is also Bvlgari wash and hand cream in toilets. Swissotel Sarajevo, Guest Services / Front Office at Swissotel Sarajevo, responded to this review Dear Mr. Dzan, Thank you so much for your kind review! We are truly happy to hear you had a pleasant stay and enjoyed our location, service, and atmosphere.We look forward to welcoming you again soon!Kind regards,

  • User:Road16592395638

    Trip type: Business

    disappointing hotel, not for a quiet nights sleep.

    rating17 Jun 2025

    Rooms are small, bed is not comfortable, customer service is poor. Worst is that it's a noisy environment right near the mall. If you are a light sleeper this is not the place for you. Some rooms have a nice view. but other than the mall you are far from attractions. You will need to take a tram. Keep in mind the restaurants don't serve alcohol, there are better choices in Sarajevo.

  • User:Advan B

    Trip type: Family

    Beautiful place

    rating10 Jun 2025

    Beautiful hotel, excellent location, modern rooms and most important friendly staff and affordable prices. We are all very satisfied, both me and my wife, as well as the children. We stayed for 3 days and we can't complain about anything... Swissotel Sarajevo, Guest Services / Front Office at Swissotel Sarajevo, responded to this review Dear, Thank you for choosing us for your family trip! We are happy to hear that all of you and family had a pleasant stay wit us.Wishing you safe travels, and we hope to welcome you again soon.Sincerely,

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