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72+ photos
The hotel is a 5-minute walk from the medieval St. Rumbold's Cathedral, and a 15-minute walk from both Kazerne Dossin-Memorial and Mechelen train station.

Van Beethovenstraat 1
Check-in from 3:00 PM · Check-out by 12:00 PM

Van Beethovenstraat 1
Check-in from 3:00 PM · Check-out by 12:00 PM
Very Good
790 reviewsUser: Frédéric P
Trip type: Couples
Good location but awful customer service
Standard Novotel, clean room, tiny bathroom and tired, too soft, mattress.Extremely poor service (I sent various emails prior to our stay and received no anser to any of them). Specifically requested a room far from the lifts upon booking and in e-mailing in advance and were originally allocated a room facing the lifts. Thanks God we were able to change and get a much quieter room but this obvious… Standard Novotel, clean room, tiny bathroom and tired, too soft, mattress.Extremely poor service (I sent various emails prior to our stay and received no anser to any of them). Specifically requested a room far from the lifts upon booking and in e-mailing in a…
User: arthurd34
Trip type: Business
Bar shut at 6pm
Absolutely shocking currently at 6.30 pm we are unable to buy drinks from the bar as the reception have closed the bar and are refusing service to residents. In all the years of travelling never ever have we been treated so shockingly. The evening receptionist has said no I'm on my own and run the bar as well .Absolutely shocking currently at 6.30 pm we are unable to buy drinks from the bar as the reception have closed the bar and are refusing service to residents. In all the years of travelling never ever have we been treated so shockingly. The evening receptionist…
User: S P
Trip type: Solo travel
Close to all historical sights/excellent stay
Great hotel, nothing to complain about really. I’ve spent there 1 night only from 31.01 to 01.02 during my weekend trip to Mechelen. It was a very enjoyable stay. Staff at the reception was very welcoming. Room was spacious and clean. There was one minor issue: a kettle was not working. After reporting an issue kettle was quickly replaced with a functioning one. Breakfast was delicious, too. I wil… Great hotel, nothing to complain about really. I’ve spent there 1 night only from 31.01 to 01.02 during my weekend trip to Mechelen. It was a very enjoyable stay. Staff at the reception was very welcoming. Room was spacious and clean. There was one minor issue…
User: Hema B
Trip type: Solo travel
Pathetic rude staff
Good afternoon,This is regarding my horrible experience at Novotel Mechelen Centrum,Belgium on 25 July When I reached the hotel at 9 in the morning,the staff at the reception told me that your room is not available and it will not be available till 12 in the noon so you can leave your luggage here and go out and come laterI went out with 2 heavy bags and came back after half an hour The lobby area… Good afternoon,This is regarding my horrible experience at Novotel Mechelen Centrum,Belgium on 25 July When I reached the hotel at 9 in the morning,the staff at the reception told me that your room is not available and it will not be available till 12 in the n…
User: tagretchen
Trip type: Solo travel
Nice hotel
Clean and comfortable rooms. The front desk staff is excellent and they also offer a nice breakfast buffet. The location is on a side street, but the hotel is walkable to most attractions and restaurants. Easy affordable stay, that I highly recommend. Hotel- cmanager, Owner at Novotel Mechelen Centrum, responded to this review Dear Many thanks for your positive review!We are happy the accomm… Clean and comfortable rooms. The front desk staff is excellent and they also offer a nice breakfast buffet. The location is on a side street, but the hotel is walkable to most attractions and restaurants. Easy affordable stay, that I highly recommend. Hotel…
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