The Augustin

Recent Reviews: 784

• User: DynamoDoll

  Trip type: Family

  Good - but some things to sort out

  There is a lot to be said for the Augustin - but there's a definite problem to sort and an annoyance.Location is great - a few minutes from the Grand Place, plenty of public transport nearby and not far from Gare-du-Midi if arriving by train. That area is a bit of a building site at the moment though.The rooms are good and most of the refurb has finished. Could do with some drawers to put things i… Read moreThere is a lot to be said for the Augustin - but there's a definite problem to sort and an annoyance.Location is great - a few minutes from the Grand Place, plenty of public transport nearby and not far from Gare-du-Midi if arriving by train. That area is a bi… Read more

• User: Paradise65179425314

  Trip type: Business

  Just terrible

  This is probably the worst 4-star hotel I’ve stayed in — 2 stars would be more appropriate.We stayed there last week during a very hot spell in Brussels. Despite having paid for air conditioning when we booked, the hotel refused to turn it on.Cons:- No air conditioning - Elevator out of order - Breakfast quality well below expectations - Strong smell of solvents throughout the hotel - Unfriendly s… Read moreThis is probably the worst 4-star hotel I’ve stayed in — 2 stars would be more appropriate.We stayed there last week during a very hot spell in Brussels. Despite having paid for air conditioning when we booked, the hotel refused to turn it on.Cons:- No air con… Read more

• User: Rikard B

  Trip type: Friends getaway

  Stay away

  There is absolutely nothing good to say about this hotel. It is definitely not 4-star standards. We booked two nights but couldn't stand staying more than one.The elevator was not working, the breakfast was terrible, the bar was out of order, the gym too, the toilet in our room was not working, and they refused to turn on the air condition despite a heatwave hitting the town. The latter forced us… Read moreThere is absolutely nothing good to say about this hotel. It is definitely not 4-star standards. We booked two nights but couldn't stand staying more than one.The elevator was not working, the breakfast was terrible, the bar was out of order, the gym too, the… Read more

• User: Bacon1234

  Trip type: Couples

  Good hotel, air conditioning only a few hours a day

  This hotel appears to be nice, looks good apart from the two dead trees outside, and the room we had was pleasantly spacious. The staff have been lovely. I can’t comment on the food as we did not eat here. What brings the eating down for us is there limited use of air conditioning ! The site and room say they are all air conditioned, but it forgets to say only a few hours a day rotating with other… Read moreThis hotel appears to be nice, looks good apart from the two dead trees outside, and the room we had was pleasantly spacious. The staff have been lovely. I can’t comment on the food as we did not eat here. What brings the eating down for us is there limited us… Read more

• User: Amelia1897

  Trip type: Friends getaway

  The horror

  A stay that highlighted clearly inadequate management.We arrived as an organized group, with a scheduled and known arrival time for the property. Despite this, at 5:00 p.m. the room key cards were still not available. After more than an hour of waiting, we were assigned a replacement room, as the originally booked one had not yet been made available. A delay that is difficult to justify for a hote… Read moreA stay that highlighted clearly inadequate management.We arrived as an organized group, with a scheduled and known arrival time for the property. Despite this, at 5:00 p.m. the room key cards were still not available. After more than an hour of waiting, we wer… Read more