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This hotel is located at the heart of Brussels, within a short distance of many of the top sights including the Grand Place with its Gothic town hall and the cathedral both lie a few minutes walk away. Various shopping and entertainment facilities are to be found in the near vicinity and the nearest public transport stop can be found 100 m away.
Guests have a choice of 217 single rooms located in two 7-storey buildings with lifts. Multilingual staff (English, German, French) at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities include a baggage storage service, safe, currency exchange service and drinks machine. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. A number of shops, including a souvenir shop, are great for shopping or just browsing. Children can enjoy the playground. Additional amenities include a newspaper stand, a playroom and a library. Guests arriving by car can park their vehicles in the garage or in the car park (for a fee). Further services and facilities include a 24-hour security service, a childcare service, medical assistance, a transfer service, room service, a laundry service and a coin-operated laundry. Complimentary newspapers are available. A business centre with fax machine and projector is available.
Air conditioning and individually adjustable heating ensure that rooms maintain comfortable temperatures. All rooms are carpeted and include a king-size bed and a sofa bed. Extra beds can be requested. A safe and a minibar are also available. Guests will also find a tea/coffee station included among the standard features. A direct dial telephone, a television with satellite/cable channels, a radio and WiFi provide all the essentials for a comfortable holiday. A hairdryer and a telephone are available in the bathrooms, which are equipped with a shower and a bathtub. Wheelchair-friendly rooms can be booked. The hotel has family rooms and 217 non-smoking rooms.
Comfortable sun loungers are available on the terrace. The hot tub in the pool area promises pure relaxation. There are many ways to relax or stay active at the hotel, including a gym, callisthenics, aerobics, a spa, a sauna, a steam bath and a hammam. Additional amenities include an entertainment programme for children with a number of fun activities.
Various dining options are available, including a breakfast room, a café and a bar. The non-smoking restaurant provides high chairs for children. At breakfast, guests serve themselves at the generous buffet. Various dishes can be ordered à la carte for lunch and dinner. Diet meals, vegetarian dishes and children's meals can be prepared on request. The hotel also offers special catering options. The hotel offers a selection of alcoholic and non-alcoholic beverages.
Rue De La Vierge Noire 32
Check-in from 3:00 PM · check-out by 11:00 AM
Very Good
3855 reviewsUser: P1308MXkevint
Trip type: Couples
Never again Novtel, not even for free
Very poor staff and lots of issues with our stay. On our very first night of three we was placed in room 712 and the bed was broken in the middle which gave a horrible nights sleep also as other reviews previously experienced, the a/c barely worked in our room…
User: 11utpald
Trip type: Family
Great and Convinient Place to Stay
We stayed at this hotel during our Easter break this year, and the location is excellent for families. It’s very close to Brussels’ main central shopping area, just a 10‑minute walk from the Metro, and there are bus stops right outside the hotel. There are als…
User: dazehaze
Trip type: Solo travel
Value for money and excellent location for travelers.
Rooms were clean and the location is perfect - close to metro / bus stations (including Brussels Central train station) and walkable to Grand Palace and other tourist spots.Reception was helpful and accommodating. Breakfast is basic but sufficient. Hotel- c…
User: LandD2009
Trip type: Family
Great base to explore Brussels
I stayed in a double room with my young son for 4 nights. It was much more spacious than I expected. 2 windows with nice views. A fridge with water provided daily. Kettle with tea and coffee. Iron and ironing board. Comfy bed and a little sofa. Good shower and…
User: Paul O
Trip type: Family
Great stay in well located hotel
Stayed in late March 2026 - location of hotel is perfect close main streets of Brussels city centre. Room was a great size & really comfortable Hotel- cmanager, Owner at Novotel Brussels City Centre, responded to this review Dear Guest,Thank you for t…
