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New Hotel Charlemagne

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New Hotel Charlemagne

locationBrussels, Brussels

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About New Hotel CharlemagneAbout New Hotel Charlemagne

Location

The hotel is an 11-minute walk to Parc du Cinquantenaire and a 6-minute walk to a metro station with trains connecting guests to the Royal Art Museums, the Magritte Museum, the Opera House, the Grande Place, the Royal Palace and the recreational Brupark.

Facility

The hotel has 2 lifts and features 68 rooms. The friendly staff at the reception desk are happy to answer any questions. A baggage storage service, a safe and a cash machine are available. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel offers various facilities for guests with disabilities. There are also a number of shops that make for great strolling and browsing. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage or in the car park. Other services include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, 24-hour room service, an alarm call service, a laundry service and a coin-operated laundry. Bicycles can be kept in the bicycle storage area. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. All rooms are carpeted and include a double bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a mini fridge and a tea/coffee station. An ironing set is provided for guests' convenience. A telephone, a TV, a radio and WiFi (no extra charge) are provided as well. Slippers are included. A hairdryer and a telephone are available in the bathrooms, which are equipped with a shower and a bathtub. For extra comfort in the bathrooms, guests are offered cosmetic products. The hotel has non-smoking rooms.

Sport

Fine weather can be enjoyed on the terrace. There are many ways to relax or stay active at the hotel, including a spa and hiking. Children are well looked after in the kids' club.

Meals

The dining area includes a restaurant and a bar. A generous breakfast buffet guarantees a great start to the day. Special meals, including diet meals, are also available. The hotel also offers special catering options.

Amenities at New Hotel Charlemagne Amenities at New Hotel Charlemagne

  • Facilities

    • -

      Air conditioning

    • -

      Bar(s)

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      Bicycle Cellar

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      Car Park

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      Conference Room

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      Disability-friendly

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      Garage

    • -

      Hotel Safe

    • -

      Kids Club

    • -

      Laundry Facilities

    • -

      Laundry Service

    • -

      Lifts

    • -

      Medical Assistance

    • -

      Pets

    • -

      Restaurant(s)

    • -

      Room Service

    • -

      TV Room

    • -

      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Housekeeping only upon request

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      Hygiene training for staff

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      Medical teleconsultation

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

    • -

      Breakfast Buffet

    • -

      Special Diet

    • -

      Special Offers

LocationLocation

Map preview

Around this property:

Centre

3 km

User Rating & ReviewsUser Rating & Reviews

  • Locationrating
  • Sleep Qualityrating
  • Roomsrating
  • Servicerating
  • Valuerating
  • Cleanlinessrating

Excellent

72

Very Good

162

Average

133

Poor

68

Terrible

41

Recent Reviews: 476

  • User:Karolin K

    Trip type:

    Perfect hotel for solo travelling in Brussels

    rating29 Mar 2026

    This is my favourite place to stay in Brussels, and it always meets all my expectations. The location is perfect for someone travelling alone, with easy access by both train and bus. You can even see...

  • User:Steven M

    Trip type:

    Very disappointing

    rating14 Feb 2026

    The hotel is in serious need of refurbishment, the room was dated, with stained walls and carpets, and old décor. Lingering smell of smoke on my floor. To be called 'New Hotel' is ironic. At...

  • User:Maria P

    Trip type:

    Basic

    rating14 Jan 2026

    The hotel is situated in the EU quarter so if one's there for business, the location is helpful. The room was also clean. On the negative side, the hotel is pretty run-down (carpets, walls, decor...

  • User:Fernando S

    Trip type: Solo travel

    Poor customer service

    rating17 Jun 2025

    Reception with very poor customer service. Very poor customer service. Very poor customer service Very poor customer service Very poor customer service Very poor customer service Very poor...

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