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The hotel is an 11-minute walk to Parc du Cinquantenaire and a 6-minute walk to a metro station with trains connecting guests to the Royal Art Museums, the Magritte Museum, the Opera House, the Grande Place, the Royal Palace and the recreational Brupark.
The hotel has 2 lifts and features 68 rooms. The friendly staff at the reception desk are happy to answer any questions. A baggage storage service, a safe and a cash machine are available. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel offers various facilities for guests with disabilities. There are also a number of shops that make for great strolling and browsing. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage or in the car park. Other services include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, 24-hour room service, an alarm call service, a laundry service and a coin-operated laundry. Bicycles can be kept in the bicycle storage area. The business centre is on hand for guests' business requirements and provides a fax machine.
Air conditioning and central heating ensure that rooms maintain comfortable temperatures. All rooms are carpeted and include a double bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a mini fridge and a tea/coffee station. An ironing set is provided for guests' convenience. A telephone, a TV, a radio and WiFi (no extra charge) are provided as well. Slippers are included. A hairdryer and a telephone are available in the bathrooms, which are equipped with a shower and a bathtub. For extra comfort in the bathrooms, guests are offered cosmetic products. The hotel has non-smoking rooms.
Fine weather can be enjoyed on the terrace. There are many ways to relax or stay active at the hotel, including a spa and hiking. Children are well looked after in the kids' club.
The dining area includes a restaurant and a bar. A generous breakfast buffet guarantees a great start to the day. Special meals, including diet meals, are also available. The hotel also offers special catering options.
Boulevard Charlemagne 25-27
Check-in from 3:00 PM · check-out by 12:00 PM
Average
476 reviewsUser: Karolin K
Trip type: Business
Perfect hotel for solo travelling in Brussels
This is my favourite place to stay in Brussels, and it always meets all my expectations. The location is perfect for someone travelling alone, with easy access by both train and bus. You can even see the European institutions right from the windows. The rooms…
User: Steven M
Trip type: Business
Very disappointing
The hotel is in serious need of refurbishment, the room was dated, with stained walls and carpets, and old décor. Lingering smell of smoke on my floor. To be called 'New Hotel' is ironic. At breakfast, I pointed out to staff that the butter sachets were expire…
User: Maria P
Trip type: Business
Basic
The hotel is situated in the EU quarter so if one's there for business, the location is helpful. The room was also clean. On the negative side, the hotel is pretty run-down (carpets, walls, decor etc). 2 very narrow lifts, only 1 was working. No aircon in the…
User: Fernando S
Trip type: Solo travel
Poor customer service
Reception with very poor customer service. Very poor customer service. Very poor customer service Very poor customer service Very poor customer service Very poor customer serviceVery poor customer serviceVery poor customer serviceVery poor customer service…
User: DublinIrelandPeter
Trip type: Business
Great hotel warm and friendly atmosphere
Great hotel perfect location for EU meetingsThe hotel has a warm friendly atmosphere . The staff are welcoming and professional. The room itself is compact , comfortable and well equipped. A positive is the room apart from the many lamps and bedside lights has…
