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This romantic hotel is tucked away down a quiet side street, near one of Bruges' main shopping streets. It is centrally located, approximately 3 minutes' walk from the Market Square. Guests will find a range of bars, restaurants and nightlife venues just metres away, and all of Bruges' tourist attractions are situated within a few minutes' walk of the hotel. Links via public transport can be found just 100 m away, and Brussels Airport lies some 100 km from the accommodation.
The hotel has 6 junior suites, single rooms and 13 double rooms, which are located on 3 storeys and are reachable by lift. Multilingual staff (English, German, French) at the reception are happy to assist guests at the reception desk round the clock. Check-in and check-out are available 24 hours a day. Amenities include a baggage storage service and a safe. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel offers various facilities for guests with disabilities. Wheelchair-accessible facilities are available. There are also a number of shops that make for great strolling and browsing. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage (for a fee) or in the car park (for a fee). Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, a car hire service, room service, an alarm call service, a laundry service, a hairdresser and a coin-operated laundry. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.
Air conditioning and individually adjustable heating ensure that rooms maintain comfortable temperatures. All rooms are carpeted and have a double bed or a king-size bed. A safe, a minibar and a desk are also available. Additional features include a mini fridge and a tea/coffee station. Other amenities available include an ironing set and a trouser press. A direct dial telephone, a television with satellite/cable channels, a radio, a CD player, a DVD player, an alarm clock and WiFi provide all the essentials for a comfortable holiday. Guests will also find slippers in their rooms. A shower and a bathtub are included the bathrooms. A hairdryer, bathrobes and a telephone are provided. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.
Fine weather can be enjoyed on the terrace. The hot tub in the pool area promises pure relaxation. There are many ways to relax or stay active at the hotel, including cycling/mountain biking, a spa, a sauna, a steam bath and massage treatments.
Various dining options are available, including a restaurant, a breakfast room and a bar. Bed and breakfast can be booked. A generous breakfast buffet guarantees a great start to the day. Special meals, including diet meals, are also available. The hotel also offers special catering options.
Ontvangersstraat 9
Check-in from 3:00 PM · check-out by 11:00 AM
Excellent
2690 reviewsUser: TomVisits
Trip type: Couples
Maintenance Required. Poor value for money.
"Dukes’ Palace and Dukes’ Residence are two separate accommodation concepts within the Dukes’ Collection".We stayed in the Residence in May 2026. Numerous problems were encountered. I contacted the hotel to find a solution. Please see below problems encountere…
User: danillosouto
Trip type: Couples
Very disappointing experience.
We booked Dukes Palace Residence after being told it was connected to the main Dukes Palace Hotel and that we could enjoy the same facilities. This is very misleading.Check-in was already a bad start. We arrived at 2:28 PM after an 8+ hour flight and a 1.5-hou…
User: lisa g
Trip type: Couples
Stunning Hotel!
We had such an amazing stay here. The hotel is stunning. We stayed in the annex part. 1 minutes walk to the main hotel. Staff were very professional and friendly. The breakfast was excellent. Large selection, including chocolate!! The bar was lovely, comfortab…
User: Sherpa48230188698
Trip type: Couples
Perfect New Year break!
What a fabulous find!! Perfectly located. Only a 1 minute walk to the main hotel. It was lovely to have the peaceful experience of an annex but was also lovely to have a drink in the hotel. All the staff were AMAZING! Especially Maria on reception. The staff c…
User: F3758AHsarahf
Trip type: Family
Fabulous break to beautiful Bruges
Fabulous hotel, beautifully decorated for Christmas. Situated in the heart of Bruges a short stroll to the Christmas market. Surrounded by fabulous restaurants and quaint shops. Staff are all welcoming professional and hard working. It’s an incredible building…
